Hey Chris, You can do this via the API instead -> http://docs.intercom.io/api http://docs.intercom.io/api We're constantly improving the way this works, but i

Hey Chris, You can do this via the API instead -> http://docs.intercom.io/api http://docs.intercom.io/api We're constantly improving the way this works, but in short the reason behind the current behaviour is simply that we wanted the initial sign-up experience to be both easy and powerful. Soon it won't be necessary to pass it after the initial call (and for what it's worth it's only useful so that we can distinguish your existing users from your new signups) Hope that makes sense, Des