blakethorne

6 ms·

1.
by blakethorne 6y ago
pretty crazy story. i wonder if any other kickstarter companies have gone public or gotten anywhere close to this much success?
2.
Show HN: A tool to generate incident messages(atlassian.com)
2 points by blakethorne 7y ago|0 comments
3.
by blakethorne 10y ago
no problem!
4.
by blakethorne 10y ago
Ahh. Sorry about that. Shoot us an note to hi at statuspage.io and we'll get you taken off. No text messaging necessary :)
5.
by blakethorne 10y ago
Reply to the SMS message with with "STOP"
6.
Why We Use Coding Challenges to Hire Developers(blog.statuspage.io)
3 points by blakethorne 10y ago|1 comments
7.
Hiring Juniors(ryanbigg.com)
2 points by blakethorne 10y ago|0 comments
8.
by blakethorne 10y ago
What's the best argument that can be made for teaching math comprehension beyond basic arithmetic the way governments do? I understand the 'it teaches you to think about and approach complex problems' argument. But can't
9.
We’re Drowning in Content. Recommendations Are What We Need(wired.com)
3 points by blakethorne 10y ago|0 comments
10.
Great support teams are built on habits, not rules(blog.statuspage.io)
1 points by blakethorne 10y ago|0 comments
11.
Why Clear Language Is the Secret to a Great Homepage(blog.statuspage.io)
2 points by blakethorne 10y ago|0 comments
12.
On Writing Well When You’re in a Damn Hurry(blog.statuspage.io)
2 points by blakethorne 10y ago|0 comments
13.
Our Startup Toolkit: All the Tools and Apps We Use to Serve 2,000+ Customers(blog.statuspage.io)
2 points by blakethorne 11y ago|0 comments
14.
Support Weekly: A new curated newsletter on customer support(support-weekly.statuspage.io)
1 points by blakethorne 11y ago|0 comments
15.
We Filed 100 Support Tickets to Learn How to Send Better Customer Service Emails(blog.statuspage.io)
3 points by blakethorne 11y ago|1 comments
16.
by blakethorne 11y ago
"One heuristic for distinguishing stuff that matters is to ask yourself whether you'll care about it in the future." Great advice. But I sometimes struggle with this as it requires a bit of forecasting (you need to put yourse
17.
by blakethorne 11y ago
"I actually need a diploma." Start by making sure you're confident in that statement. Depending on your desired path, it well may be true. Many never bother to ask themselves the question. And seek out people in your desired
18.
Why, No Exceptions, Everyone at Our Company Talks to Customers(blog.statuspage.io)
2 points by blakethorne 11y ago|0 comments
19.
Live Chat with Cindy Alvarez, Author: “Lean Customer Development,” UX at Yammer(attendee.gotowebinar.com)
1 points by blakethorne 11y ago|0 comments
20.
How a Coding Project Got Us $117K in New Revenue(blog.statuspage.io)
4 points by blakethorne 11y ago|0 comments
21.
Customer Support That Doesn’t Scale: The Magic of the Handwritten Thank You Note(blog.statuspage.io)
1 points by blakethorne 11y ago|1 comments
22.
by blakethorne 11y ago
Really excellent list. Might add that Nassim Taleb's Incerto series (while an effort at times) offers insights that dovetail nicely with the startup journey.
23.
40 Tips for Dramatically Better Emails(getvero.com)
2 points by blakethorne 11y ago|0 comments
24.
Startup Roundtable: Onboarding New Employees
1 points by blakethorne 11y ago|0 comments
25.
Why Nobody Cares About Your Company's Story(blog.statuspage.io)
3 points by blakethorne 11y ago|0 comments
26.
Why most public apologies suck(blog.statuspage.io)
58 points by blakethorne 11y ago|60 comments
27.
How to Communicate Better with IT Colleagues(blog.statuspage.io)
2 points by blakethorne 11y ago|0 comments
28.
How to Be Transparent Without Giving Ammunition to Your Competition(blog.statuspage.io)
1 points by blakethorne 11y ago|0 comments