Terrorblade123

3 ms·

1. 1.▲
   by Terrorblade123 10y ago

   I will never buy anything branded with Dell, be it a laptop, monitor or even a mouse.
2. 2.▲
   by Terrorblade123 10y ago

   I am the OP of the Facebook post. I just wanted to clarify some points: 1. The dept that I have dealt with is called the Advanced Resolution Group (ARG). No one from basic customer care or tech support or out-of-warranty-repairs has heard o
3. 3.▲
   by Terrorblade123 10y ago

   This was the only option left. I could think of nothing else. Reasoning with and threatening customer care (or customer harassment?) failed.
4. 4.▲
   by Terrorblade123 10y ago

   I know that I that I did not handle this properly. But I desperately needed this laptop working since I had two computational projects that were up for review. What Dell does not understand is that for each trip my laptop takes to the depot
5. 5.▲
   by Terrorblade123 10y ago

   This is the thread: This is in reference to the Better Business Bureau correspondence that reached our corporate office. We appreciate you taking the time to bring this issue to our attention. Thank you for taking time and discussing the is