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I know that I that I did not handle this properly. But I desperately needed this laptop working since I had two computational projects that were up for review.
by Terrorblade123 10y ago
I know that I that I did not handle this properly.
But I desperately needed this laptop working since I had two computational projects that were up for review.
What Dell does not understand is that for each trip my laptop takes to the depot, I am left without a laptop (these 2 months, for example). They said that this was not their problem, and compensating me for these hassles is not their headache.
- toomuchtodo 10y agoI ask this only because I'm generously curious, and not out of any malice: has this incident caused you to reconsider Dell products and perhaps look at other manufacturers who might have handled this better, like Lenovo or Apple?
- Terrorblade123 10y agoI will never buy anything branded with Dell, be it a laptop, monitor or even a mouse.