TTMotion

4 ms·

1. 1.▲
   by TTMotion 11y ago

   Yes, it would be for software upgrades, db, hardware maintenance etc. The product is built in this way, I agree life would be simpler if it was more robust
2. 2.▲
   by TTMotion 11y ago

   Unfortunately the software downtime is longer and there are hundreds of customers using it. The risk of something happening is something I need to consider too
3. 3.▲
   by TTMotion 11y ago

   Thanks for the feedback. I have the SOP and policies defined, but product team are questioning why we need to take so long to notify customers (i.e. the product is ready, why can't we deploy to production yet). So I was hoping to find
4. 4.▲
   by TTMotion 11y ago

   Back office architecture requires downtime. There may also be security announcements, IP changes etc
5. 5.▲
   Ask HN: SaaS Customer Notification best practices?

   7 points by TTMotion 11y ago|8 comments