Thanks for the feedback. I have the SOP and policies defined, but product team are questioning why we need to take so long to notify customers (i.e. the product

Thanks for the feedback. I have the SOP and policies defined, but product team are questioning why we need to take so long to notify customers (i.e. the product is ready, why can't we deploy to production yet). So I was hoping to find some ammo to say "Hey, Salesforce and Workday are doing xyz, this is industry standard". But it seems like I will need to make my SOPs more robust and add justification at each level. Perhaps over time I can gain some reference info. Agreed about the system architecture, but this is SaaS not PaaS