SeerKlein

3 ms·

1. 1.▲
   by SeerKlein 6y ago

   I don't think that's what the article was getting at. Feeling guilty is the exact thing that you're supposed to avoid, if you want to help others. Instead, focus on the gratitude and how fortunate you are. From there, because
2. 2.▲
   by SeerKlein 6y ago

   I think that what you're saying about how skin color doesn't make you immune to adversity is true. I also think that they are trying to say that you shouldn't focus on guilt and instead should focus on gratitude, that relativ
3. 3.▲
   by SeerKlein 6y ago

   There certainly are more emotions. To add on to what you're saying, being thankful doesn't mean you're not guilty. However, it also doesn't imply guilt either.
4. 4.▲
   by SeerKlein 6y ago

   This is what irked and continues to irk me about working in a customer support position. When I was going above and beyond for customers, customers would go out of their way to let my boss and others know that I was their hero. However, wha
5. 5.▲
   by SeerKlein 6y ago

   I think you're on to something. I've been working for as a contractor for a big health insurance company and that seems to be the impression for the purpose of my job: "Get the customer off the phone as soon as you can."
6. 6.▲
   by SeerKlein 6y ago

   Amen, I work in IT support and when I try to provide good customer service that is empathetic and customer-centric, which takes time, I get seen as worse than other agents who get the customer off the phone as soon as possible. After a whil
7. 7.▲
   by SeerKlein 6y ago

   Excellent read! I enrolled in my second bachelors for Computer Science because of Cal Newport's influence on me: Choose something that is valuable and get good at it (competence). Then, use the career capital to get autonomy and relate
8. 8.▲
   by SeerKlein 6y ago

   I posted in the group. Can you invite me too?