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HectorComtura
searching PlanetScale…
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by
HectorComtura
4y ago
They're recorded to improve process to deliver a better buying journey, improve products etc etc. We use them (transcripts) to power our platform so we collect the customers voice and make it reportable to deliver into the CRM. Multipl
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by
HectorComtura
4y ago
I was just reading this article and noticed that they were talking about salesforce data hygiene. So, we take transcription and use it to empower the reps to update salesforce to fix this (Comtura.ai). One of the things we noticed from user
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by
HectorComtura
4y ago
So this is something we're massively focused on at our startup (Comtura.ai) we integrate with Gong or can support teams/zoom/google meets to collect the transcript than allow it to update their CRM so they can focus on helpin