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What a generous window of time... This $5 credit offer is being extended to our customers with active XFINITY Internet service in California, Washingto
by taspeotis 11y ago
What a generous window of time...
This $5 credit offer is being extended to our customers with active XFINITY Internet service in
California, Washington State, and Tucson, Arizona who were affected by the issue with our DNS
servers that was first reported on 6/1/15. The form above will be available until 6/11/15
- yeukhon 11y agoI agree... They should just add that credit automatically...
- cpeterso 11y agoSeriously. They know which customers are in the affected areas because they have their billing addresses. Just credit them $5 on their next bill.
- Redoubts 11y agoFurther: Please allow 4 to 6 weeks for the credit to be posted to your Comcast account.
- zatkin 11y agoSo, they refund you $5 in Comcast credit that will eventually come out of your next bill?
- bby 11y agoFuck Comcast. Opt-in trick to fuck over more people.
- reagency 11y agoComcast exists to prove that government isn't always less efficient at providing service than the private sector.
- baddox 11y agoThe rule of thumb is that government tends to be less efficient than private markets. The residential ISP "market" isn't much of a market in lots of places. Comcast tends to operate as a monopoly or near-monopoly.
- adventured 11y agoI'd have to wonder at the product we'd get if we swapped out Comcast and let the Federal Government take over their business. I think it would cost net twice as much (total expenditures out of the consumer pocket via taxation, the plans wouldn't cost more), be about as reliable, about as fast, lose lots of money and still be completely unaccountable to its customers. The system / infrastructure upgrades would be slow, bureaucratic, always vastly over-budget, and a constant funding fight in Congress. (I say this understanding fully that few advocate for a federal system, but rather local muni connectivity)
- aggie 11y agoComcast doesn't face typical market competition; it is uncommon for it's customers to have good alternatives. That's not a good representation of the efficiency and quality the private sector produces.
- nmrm2 11y ago> That's not a good representation of the efficiency and quality the private sector produces. It's a good representation of the danger in the common quasi-religious belief that hasty privatization necessarily entails a marketplace with healthy competition.
- sdenton4 11y agoSurely no true scotsman....
- rbritton 11y agoThere's also this part too: This request form is for our residential customers only. I have a business account, and my connection was affected...
- comcastluser 11y agoBusiness is same as residential, they just show up at your house first.