10 ms·

Show HN: San Francisco MUNI Transit Delays, Visualized

86 points by bdon 12y ago

timr 12y ago
Looking at some of the bus routes confirms something I've suspected about MUNI for a long time: most of the "delays" happen at the beginning of the route. I've watched bus drivers sit there for 10+ minutes past the departure time on many occasions, and there appears to be no penalty for the behavior. I don't know if the drivers are taking a mandated minimum break, waiting in response to orders from dispatch, or just being lazy, but when I see lots of long delays at the top/bottom of every single line on these graphs, it really drives home the source of the problem. I find it difficult to believe that buses leaving at 5AM are encountering enough traffic to cause 15 minute delays immediately upon departure.
- cbhl 12y ago
  Are you sure that's not "the bus driver is waiting for his clock to read the scheduled departure time" or "the bus driver is waiting for people to pay their fare and board the bus" or "the bus driver turned the bus on early to warm it up"? Every bus I've ridden in has signs plastered all over the front saying how you need to idle it when starting up / shutting down the bus to avoid destroying the innards, so I would expect there to be long horizontal lines at the start/end of runs but I wouldn't expect that to be indicative of drivers being "lazy".
  - blaines 12y ago
    Hang out around Embarcadero Station during evening rush or 4th & King sometime. It's a real mess. I've seen 4 busses running back to back, and some mornings I'll see 5 or more trains backed up. Not to mention the entire system already runs at a snail's pace. I generally bike, and I will usually get there in about 1/2 the time. Compare to Chicago where there's no way I could outrun a CTA bus, let alone the trains.
    - timr 12y ago
      Yeah, that's fine. I expect delays at rush hour. I don't expect to see nearly every departure for nearly every line delayed by ten minutes or more. That's what these plots seem to be suggesting.
  - timr 12y ago
    Am I sure? No. That's why I said I didn't know if they were waiting for dispatch, or something else. But I find it implausible that those sorts of delays would cause nearly every departure to be 10+ minutes late at the start of the route, as they seem to in these plots. Also, I have a lot of direct experience with drivers on certain lines just sleeping in the back of their buses until past the departure time.
- justizin 12y ago
  What is likely the cause of this is that the previous bus left late due to external delays you weren't aware of, and the next bus waits to leave, even if it will leave late, so that the time between the two will be roughly the same. I'm relatively confident Muni drivers are not intentionally leaving 10min early, since running an entire route 10min late makes it nearly impossible for them to use the restroom during the time between when they hit their last stop and must turn around and begin running again - a major complaint of the muni drivers' union.
  - timr 12y ago
    If you look at these graphs, you'll consistently see horizontal lines in front of the first bus of the day, or on busses that run an hour apart. That's not a delay due to the previous bus being late.
oscilloscope 12y ago
This graphical schedule visualization is often called Marey's Trains. https://mbostock.github.io/protovis/ex/caltrain.html https://mbostock.github.io/protovis/ex/caltrain.html Another project that uses Marey's Trains is an interactive exploration of the MBTA system. http://mbtaviz.github.io/ http://mbtaviz.github.io/
birken 12y ago
Looks interesting. One minor thing is that if the sorting of the bus lines was numeric rater than lexical I think it would be easier to find a specific bus line. Also the limited lines should be right after the regular lines (like 5L should be right after 5, 9L right after 9), though with a numeric sort this would just be fixed for free.
evanm 12y ago
This is awesome. Nice work. Accurately shows the N-Judah ridiculousness I experienced this morning.
refurb 12y ago
What do the short black lines represent? I see some lines start, then abruptly end. Is that a train changing route assignments?
- bdon 12y ago
  Yes, it's likely vehicles that change their assigned route or are moving between depots.
dougmccune 12y ago
Trying to compare against the published schedule isn't all that useful. As a resident of SF, I long ago gave up the idea that you could look up the scheduled arrival of a bus and plan around that. However, if a bus is supposed to be running every 12 minutes, that's the number you can plan around (or use to benchmark the performance of a bus line). So instead of trying to show how the times compare with the theoretical schedule I think this would be more useful to show how the buses deviate from the planned interval. If I know it's a 12 minute bus that means I should never have to wait at any given stop for > 12 minutes. If I'm standing there for 30 minutes, then the bus service is failing me. It would also be useful to color code the historic tracks based on which trips ended up taking something like >10% or 20% longer than the planned time. Again not worrying about if it was late compared to the scheduled route, but just whether it was late relative to its own departure time and expected pace.
- timr 12y ago
  It's pretty remarkable how buses in other cities manage to adhere to the published schedule, but MUNI can't seem to manage. I've ridden buses all over the world, and MUNI is absolutely the worst at scheduling or latency. It's almost like they aren't even trying. And even if you drop the requirement of "stick to the schedule", they still suck: you can have two lines running the same route up a major thoroughfare (e.g. 47/49 on Van Ness), and you'll still routinely get three busses back-to-back, followed by 45 minutes of delay. The only reasonable scheduling mechanism I've found for MUNI is to know exactly how far away the next bus is from your stop. Without real-time position information it's an unusable system, because arrivals are essentially a poisson process.
  - justizin 12y ago
    Muni's on-time percentage has actually improved in double-digits over the past couple of years, while the number of private buses blocking their stops has grown dramatically. In general, SF is not an automotive friendly city, and Muni buses have to compete with lots of _epic_ _horrible_ drivers. As both a cyclist and a pedestrian, I feel much safer around Muni drivers than around tourist, shuttle, and other private bus drivers, or even out of town drivers like AC Transit Transbay or Golden Gate Transit. Those motherfuckers are cray.
carlosdp 12y ago
You can actually see the delay the switch toward Embarcadero station causes outbound on KT/N.
alexmr 12y ago
Well done. This would be extremely useful in one of the mobile muni apps. I look at Transporter in the morning to know when to leave for the N, but if it had an indicator of delays, I'd know that it's time to walk/bike/uber instead.
njharman 12y ago
Buses esp 38 Geary and Mission don't look as jacked as I remember them from ~15 years ago. Regularly use to see 3 mission buses bumper to bumper every 30min rather than 1 every 9min.
justizin 12y ago
This would be a lot more interesting with data about private bus locations interlaced with coordinated time.
swang 12y ago
Go home 6 MUNI, you're drunk: http://imgur.com/q4FDcWC http://imgur.com/q4FDcWC
Camillo 12y ago
Could you swap the vertical axis for N Judah? It's a bit confusing to have King & 4th at the top and Judah at the bottom.
- bdon 12y ago
  This bothers me as well- I'm trying to figure out a consistent way to determine which direction is "Inbound" and which is Outbound - turns out this is quite difficult! In the case of the N, the 4th and King terminus is closer to some abstract "downtown" point than the other end at Ocean Beach, however this heuristic doesn't generalize to genuinely "crosstown" routes like the 22. So this depends on when/if I find a method I'm satisfied with.

86 points by bdon 12y ago

timr 12y ago

Looking at some of the bus routes confirms something I've suspected about MUNI for a long time: most of the "delays" happen at the beginning of the route. I've watched bus drivers sit there for 10+ minutes past the departure time on many occasions, and there appears to be no penalty for the behavior. I don't know if the drivers are taking a mandated minimum break, waiting in response to orders from dispatch, or just being lazy, but when I see lots of long delays at the top/bottom of every single line on these graphs, it really drives home the source of the problem. I find it difficult to believe that buses leaving at 5AM are encountering enough traffic to cause 15 minute delays immediately upon departure.

cbhl 12y ago
Are you sure that's not "the bus driver is waiting for his clock to read the scheduled departure time" or "the bus driver is waiting for people to pay their fare and board the bus" or "the bus driver turned the bus on early to warm it up"? Every bus I've ridden in has signs plastered all over the front saying how you need to idle it when starting up / shutting down the bus to avoid destroying the innards, so I would expect there to be long horizontal lines at the start/end of runs but I wouldn't expect that to be indicative of drivers being "lazy".
- blaines 12y ago
  Hang out around Embarcadero Station during evening rush or 4th & King sometime. It's a real mess. I've seen 4 busses running back to back, and some mornings I'll see 5 or more trains backed up. Not to mention the entire system already runs at a snail's pace. I generally bike, and I will usually get there in about 1/2 the time. Compare to Chicago where there's no way I could outrun a CTA bus, let alone the trains.
  - timr 12y ago
    Yeah, that's fine. I expect delays at rush hour. I don't expect to see nearly every departure for nearly every line delayed by ten minutes or more. That's what these plots seem to be suggesting.
- timr 12y ago
  Am I sure? No. That's why I said I didn't know if they were waiting for dispatch, or something else. But I find it implausible that those sorts of delays would cause nearly every departure to be 10+ minutes late at the start of the route, as they seem to in these plots. Also, I have a lot of direct experience with drivers on certain lines just sleeping in the back of their buses until past the departure time.
justizin 12y ago
What is likely the cause of this is that the previous bus left late due to external delays you weren't aware of, and the next bus waits to leave, even if it will leave late, so that the time between the two will be roughly the same. I'm relatively confident Muni drivers are not intentionally leaving 10min early, since running an entire route 10min late makes it nearly impossible for them to use the restroom during the time between when they hit their last stop and must turn around and begin running again - a major complaint of the muni drivers' union.
- timr 12y ago
  If you look at these graphs, you'll consistently see horizontal lines in front of the first bus of the day, or on busses that run an hour apart. That's not a delay due to the previous bus being late.

oscilloscope 12y ago

This graphical schedule visualization is often called Marey's Trains. https://mbostock.github.io/protovis/ex/caltrain.html https://mbostock.github.io/protovis/ex/caltrain.html Another project that uses Marey's Trains is an interactive exploration of the MBTA system. http://mbtaviz.github.io/ http://mbtaviz.github.io/

birken 12y ago

Looks interesting. One minor thing is that if the sorting of the bus lines was numeric rater than lexical I think it would be easier to find a specific bus line. Also the limited lines should be right after the regular lines (like 5L should be right after 5, 9L right after 9), though with a numeric sort this would just be fixed for free.

evanm 12y ago

This is awesome. Nice work. Accurately shows the N-Judah ridiculousness I experienced this morning.

refurb 12y ago

What do the short black lines represent? I see some lines start, then abruptly end. Is that a train changing route assignments?

bdon 12y ago
Yes, it's likely vehicles that change their assigned route or are moving between depots.

dougmccune 12y ago

Trying to compare against the published schedule isn't all that useful. As a resident of SF, I long ago gave up the idea that you could look up the scheduled arrival of a bus and plan around that. However, if a bus is supposed to be running every 12 minutes, that's the number you can plan around (or use to benchmark the performance of a bus line). So instead of trying to show how the times compare with the theoretical schedule I think this would be more useful to show how the buses deviate from the planned interval. If I know it's a 12 minute bus that means I should never have to wait at any given stop for > 12 minutes. If I'm standing there for 30 minutes, then the bus service is failing me. It would also be useful to color code the historic tracks based on which trips ended up taking something like >10% or 20% longer than the planned time. Again not worrying about if it was late compared to the scheduled route, but just whether it was late relative to its own departure time and expected pace.

timr 12y ago
It's pretty remarkable how buses in other cities manage to adhere to the published schedule, but MUNI can't seem to manage. I've ridden buses all over the world, and MUNI is absolutely the worst at scheduling or latency. It's almost like they aren't even trying. And even if you drop the requirement of "stick to the schedule", they still suck: you can have two lines running the same route up a major thoroughfare (e.g. 47/49 on Van Ness), and you'll still routinely get three busses back-to-back, followed by 45 minutes of delay. The only reasonable scheduling mechanism I've found for MUNI is to know exactly how far away the next bus is from your stop. Without real-time position information it's an unusable system, because arrivals are essentially a poisson process.
- justizin 12y ago
  Muni's on-time percentage has actually improved in double-digits over the past couple of years, while the number of private buses blocking their stops has grown dramatically. In general, SF is not an automotive friendly city, and Muni buses have to compete with lots of _epic_ _horrible_ drivers. As both a cyclist and a pedestrian, I feel much safer around Muni drivers than around tourist, shuttle, and other private bus drivers, or even out of town drivers like AC Transit Transbay or Golden Gate Transit. Those motherfuckers are cray.

carlosdp 12y ago

You can actually see the delay the switch toward Embarcadero station causes outbound on KT/N.

alexmr 12y ago

Well done. This would be extremely useful in one of the mobile muni apps. I look at Transporter in the morning to know when to leave for the N, but if it had an indicator of delays, I'd know that it's time to walk/bike/uber instead.

njharman 12y ago

Buses esp 38 Geary and Mission don't look as jacked as I remember them from ~15 years ago. Regularly use to see 3 mission buses bumper to bumper every 30min rather than 1 every 9min.

justizin 12y ago

This would be a lot more interesting with data about private bus locations interlaced with coordinated time.

swang 12y ago

Go home 6 MUNI, you're drunk: http://imgur.com/q4FDcWC http://imgur.com/q4FDcWC

Camillo 12y ago

Could you swap the vertical axis for N Judah? It's a bit confusing to have King & 4th at the top and Judah at the bottom.

bdon 12y ago
This bothers me as well- I'm trying to figure out a consistent way to determine which direction is "Inbound" and which is Outbound - turns out this is quite difficult! In the case of the N, the 4th and King terminus is closer to some abstract "downtown" point than the other end at Ocean Beach, however this heuristic doesn't generalize to genuinely "crosstown" routes like the 22. So this depends on when/if I find a method I'm satisfied with.