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Open plan offices attract highest levels of worker dissatisfaction
- aspensmonster 13y ago>An open plan workplace, in which enclosed rooms are eschewed in favour of partitioned or non-partitioned desks arranged around a large room, are supposed to promote interaction between workers and boost teamwork. Instead, everyone's too busy maintaining social facades for the entirety of their day, day after day, rather than focusing on their work.
- zebra 13y agoCan you work if you can't hear your thoughts?
- debt 13y agoMy lord this is truth. I don't care what you did yesterday, what you're doing tonight, what you're doing this weekend, why you're wearing what you're wearing, who got you that thing, when you got in, when you leave, why you hate brad, why you hate brad but love donna, why donna's nice but you'd prefer to be home studying. did you get an extra $30 deducted from your paycheck? doesn't that suck? it only takes me 20 minutes to get work, it use to take me 15. I don't care. I've come here to work. I enjoy interacting socially, but I really honest-to-goodness would rather talk about work at work. I really truly don't care about your personal life at work. I would feel so relieved if I never had a conversation about something personal at work. It doesn't have to be Nazi Germany, but it doesn't need to be constant chatter. Yes I'm an engineer.
- Domenic_S 13y ago> what you did yesterday, what you're doing tonight Good Lord, now we're doing social-life standups. Agile really has taken over.
- vectorjohn 13y agoWell, it sounds like you're mostly just an antisocial kind of person. I mean, if you decide to put an arbitrary wall between you and your co-workers where you are simply not allowed to make friends with anyone, that's a pretty sad existence. I mean, this job takes up ~50% of your waking life, and during that time you can't treat anyone around you as a friend? If all your co-workers are such uninteresting people, maybe you're at the wrong company.
- jacques_chester 13y agoFirst, some people are introverts. They genuinely do not work well under conditions of heavy social interaction. This does not mean that they are "antisocial" or that they are sad; it means that they are more sensitive to some kinds of stimuli and so are more easily distracted and exhausted by it. Such people should be understood and given the distance that allows them to work, not browbeaten into keeping up with the extraverts.
- ansgri 13y agoMore than that, some people are antisocial and/or sad, yet are very good engineers. So employers and colleagues should be really interested in having those around, especially if they don't want to bother you with non-technical things.
- outside1234 13y agoFrom the "who would have guessed" files. Open plan has never been about the workers -- its about the managers and cost.
- evv 13y agoWhat, you have a problem working in a cafeteria? You know, not everybody is young and cool enough for this lifestyle..
- crusso 13y agoMy ideal environment allows for free and spontaneous clustering of small groups of developers in spaces that have some noise blocking partitions between clusters. You get a good balance of people sitting together to work on things while not being distracted by dozens of others in the same office.
- alistairSH 13y agoThis is close to my current office environment. I have a typical cube, located in a typical cube farm, if I want some relative peace and quiet. And the team has a dedicated "lab" where I spend most of my day. It's not a totally open-plan area - just a conference room. Never more than 6-7 developers, of whom 4 are on my team, and the rest are transients from other teams working on related projects. I prefer the lab and only head down to the cube if I need to take client calls. Several of the developers prefer the cubes and spend most of their day there, only coming to the lab for a few hours/day.
- nikatwork 13y agoAnd yet, despite all the studies and data, these things continue to spread like a plague through the corporate world. ...because it makes upper management feel good to keep the peons in a bullpen.
- joezydeco 13y agoHave you ever priced cubicle panels and hardware? How about erecting walls and doors? There's a secondary benefit here.
- parsnips 13y agoTelecommuting.
- sudomal 13y agoIt's worth noting that modern offices often have the ability to place walls wherever their clients need them to be. That said, they are no better than cubicles because they have virtually no sound isolation.
- mbell 13y agoWorked in the office acoustics world for awhile including coding a simulation for acoustics within both cubicle environments and private office to private office environments: The most important sound paths in most office spaces are refraction ( low cubicle walls may as well not be there, just because you can't see your neighbor over a 48" cubicle wall doesn't mean that wall in contributing much of anything to sound isolation ) and reflection ( hard walls, cheap ceiling tiles, ceiling air vents with open air returns, etc ). "Movable Walls" vary widely in their absorption profile, as do ceiling tiles. In both cases high quality models are fine. Most issues with movable walls had nothing to do with their absorption profile but rather poor installation/fitting causing 1/4" air gaps around the edges creating a perfect refraction and / or reflection path for sound.
- JimmyL 13y agoThere are also huge differences in the tax treatment of cubicles vs. walls, which can have a non-trivial impact on the decision making if it's an office of any size. Generally (and IANATL) cubicles and movable walls can be considered office furniture, whereas walls and doors are structural improvements - and those things have very different depreciation rates and benefits.
- baddox 13y agoI guess I should be saying "it's hard to argue with the numbers," and yet my temptation is precisely to argue against the numbers at least for my job (programming for a tech company). I just don't understand what I would be doing in my own office, other than wasting space and spending more time leaving my office to find coprogrammers I have questions for.
- biot 13y agoThat you have to spend a lot of time with other programmers asking questions raises another question: why is this? If the other programmers were better able to concentrate and churn out specs/documentation for their work that you could consult at your leisure, would there be as much need for constantly interrupting each other with questions? If you had all the information you needed at your fingertips, why couldn't you stay in your office and focus 100% on developing your part of the software? As an analogy, it's like saying "Who has time to implement safety measures when we're so busy administering first aid because of all the accidents?"
- baddox 13y agoFor one thing, the context is self-reported employee satisfaction, not team productivity. Even if you could somehow find a measure of productivity that many people would agree to, I'm skeptical that the results would support the idea you have presented.
- twistedpair 13y agoHmm... sufficiently define everything so that human contact is unnecessary? Genius idea. Now if only the customer knew exactly what they wanted a year out and the BA's perfectly captured that in absolutely unambiguous prose, and of course if nothing ever failed to go according to plan.
- baddox 13y agoIn biot's analogy, human contact is analogous to first aid.
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- SCdF 13y agoYou know, I've never worked in nor seen an office that wasn't "bullpit" style with people grouped onto many desks. Maybe this is just NZ. Is having your entire development team each having their own private office something that actually happens in America (bar the amazing fantasy land that Spolsky's office sounds like). Also, it's worth mentioning that this is just a survey, and just addresses how people "feel", not efficiency or anything like that. My ideal "work" environment (i.e. a beach) doesn't necessarily line up with my most productive.
- RogerL 13y agoYes. I am in my own office. I've more or less been in a single office since, oh, 95 or so. It's impossible to think in bullpen/cubes. Well, that's hyperbole, but it is both wearying and distracting. I'm sure there are personality types that thrive in that situation, but it is just really hard for me to be in an environment like that for long. There's a reason there's a "no talking" rule at libraries, after all.
- SCdF 13y agoThat's what my closed cans headphones are for :P
- jacques_chester 13y agoI have ADHD. I find what's on my own computer distracting enough. Put me in a room of people moving and screens flicking and changing and -- SQUIRREL! -- ... I won't be very productive.
- SCdF 13y agoHeh, so the music I listen to tends to be pulsing non-vocal quiet electronic music (currently listening to: Done by Robot Science) because it's not music I'm going to sing or sitting-dance along too, and it's entirely ignorable, but it also cuts out the noise of everything around me. I can still see my coworker hacking SQL into some XML (wtf is he doing) out of the corner of my eye, but I'm not sure wearing horse blinkers to work would be socially acceptable.
- klochner 13y agoWays this could be biased: - higher skilled workers are in closed offices more often * and satisfaction varies by skill level - p(open office) varies by industry * and satisfaction varies by industry - people feel more comfortable doing non-work items behind a door * and they like getting personal tasks done As a developer I'm happy in an open office, as long as I have enough space, and I'm separated from the sales (phone) staff
- bermanoid 13y agoI happened to read this right after the article on Simpson's Paradox, and you put your finger on exactly what I was thinking - it's almost certain that there are many hidden variables that predict whether or not you work in an open office, and many of these likely correlate very strongly with job satisfaction, potentially inverting the relationship just based on relative employment rates in different areas. Just knowing that satisfaction correlates with open floorplans doesn't tell us anything solid about whether you should choose one or not.
- a8da6b0c91d 13y agoThe first thing I think of when I hear "open office" is a call center. Of course those people hate their jobs. Did they control for that sort of work? That said, I have worked in a few class A office spaces and the difference between class A and any other arrangement is huge. Always the perfect temperature, designed to muffle noise, enough glass to see what's going on but enough partitioning to avoid distraction. I'm not sure the cost can be easily justified, however.
- nilkn 13y agoIt's increasingly becoming evident how ineffective offices can be as workplaces, especially in light of better and better communication for developers over the internet. Obviously this isn't true for all places and all cultures, but I'd be lying if I said I didn't frequently question my basic physical presence in the office sometimes. It is common for me to not talk to a single coworker about work throughout the day. Meetings are rare, always scheduled ahead of time, and always short. I feel like our office mostly exists as a vestige of past tradition, a celebration of our success (it's styled after our products), and also out of a deep-seated paranoia about the productivity of workers you can't see, even though as developers we have very, very concrete ways of measuring productivity. (Also, the nondevelopers are in constant verbal communication.) All that said, I'm not dissatisfied. Our office is always very quiet and cool. The kitchen is stocked. The chairs are comfortable. It's not a bad set up at all and I don't find that it really hinders my productivity too much. But it does feel unnecessary, and I personally know I'd be more productive telecommuting 3-4 days a week. Dressing up and behaving professionally for 8-9 hours straight does take a toll on my ability to output good code, albeit a minor one, and the location of the office in the city certainly takes a huge toll on my bank account (housing is 2-3x more expensive in this area, but the commutes are horrible from far out).
- Aloisius 13y ago> It is common for me to not talk to a single coworker about work throughout the day. I have to say, that is a rare situation in every office I've worked in. Maybe it has to do with the types of people I've hired, but it is incredibly common to see collaboration during the day between 2-3 people and heavy collaboration anytime difficult problems comes up.
- nilkn 13y agoTo be clear, I meant verbal communication, not over the computer. There's lots of the latter. But overall I agree it is probably a quirk of the office I work in that we have more solo work than usual.
- johnward 13y agoI often question this as well and I work remotely most of the time. I go in once or twice a week because I feel guilty. there are certainly days that I go into the office and don't talk to anyone other than the occasional "hey, how are you". To the op it off I drive into the office to connect to a customers vpn to do remote work for them.
- coldcode 13y agoWe are moving from open plan and little tables, where I have like 10 sq feet to work in so it's more smushed plan, to a new office with real cubes and furniture and various collaboration areas. Much better.
- mathrat 13y agoI used to think this. And then I went to work in an open plan office... and discovered I love it! The office is surprisingly quiet, considering there's about 50 people in the open plan. When conversation does spring up, it's often really interesting and worth listening in on. When it's not, I find I have no trouble tuning it out. Other people seem to more trouble, and they bring noise-canceling headphones. Not saying that this can work for everyone at every organization. But I for one was pleasantly surprised. Fwiw I'm a pretty introverted guy who deeply values his privacy.
- adestefan 13y agoI was working at a place that switched to an open office plan with desks in groups of three or four. I was looking forward to it thinking that would foster much needed communication between two teams that shared the space. Instead, I found that I hated it and quit the job based largely on the open office plan.
- mahyarm 13y agoThis really is organization dependent. Do your managers look over your shoulder and micromanage you? Would they get upset if they see HN in your web browser more than once or twice a day? Do you worry about them 'catching' you? Are you surrounded by 4 dozen people with multiple loud passionate discussions guaranteed to happen per day? Possibly in a language you don't understand most of the time? And whenever they do this making it very difficult to concentrate? Do they ignore your social requests to move it to a conference room, since they only last a few minutes and they're hunched over someones desk looking at something? Do you know some people get a minor feeling of background anxiety when their back is to an open space with people talking and walking around? Their peripheral vision and senses conflict with the deep concentration required for software work. Those noise cancelling headphones are meant to take out droning noises, such as AC system fans or jet engines in airplanes. Conversations with their lack of repetitiveness and human vocal ranges are not filtered out well, if at all. The music they will have to listen to filter you out is distracting in its own right. Open Offices also decrease the barriers for interruption. Managers like it because they make their jobs a lot easier, because they get to hear what is happening and get status on their workers progress passively. This is what open office means to many people.
- fishtoaster 13y agoI don't think open offices are necessarily bad, but that they're harder to get right. What you need is: - A a decent cultural protocol around it. One place I worked had the very strong rule that you start all non-emergency communication asynchronously (usually text chat), even if the person is right next to you. Another place I worked at strongly respected headphones as the "don't bother me" signal. - A reasonable number of walled-off rooms for anyone to use. Need to take a phone call? Have a quick 1-on-1? Debate something loudly with 3-5 people? You need to have rooms, of varying sizes, to handle these use cases near at hand. - Minimal noise that's not related to collaboration. Eg, no loud ringing phones. No phone-based customer support department in the same room as the devs. No kitchen (full of dishwashers, coffee grinders, etc) area facing the open workspace. Open offices can work, but only if you go out of your way to make them work. Just throwing a few dozen devs in a warehouse is a recipe for dissatisfaction. I think that that happens more often than not, resulting in things like this study.
- jyrkesh 13y agoBut if you implement all of that perfectly, doesn't that defeat the whole purpose of having an open office? (I.e. to stimulate more spontaneous collaboration)
- seanmcdirmid 13y agoThe main purpose of open offices is to save on real estate costs, stimulating more spontaneous collaboration is just a flimsy excuse.
- niels_olson 13y agoWhat's up with that abstract? Can you imagine a medical abstract where N and key parameters of the results aren't in the abstract?
- ThomPete 13y agoIts not the open space per se that is the problem but rather the ratio of the number of people occupying how much space. I have now had 15 years of experience with different plans, 6 of those with my own 60 people agency and a lot of time spent trying to figure out the optimal space. Its really simple. Size vs. number of people is the defining factor.
- bluedino 13y agoAre you in an environment where you're often working together and collaborating on shit? Open plans are great. Do you need quiet time where you're thinking for 5 hours a day and coding for 1? You need your own office. Graphic designers, phone support, this kind of stuff seems to work great in an open office. Crazy team trying to crank out something fast? Also works great. But they just add to burnout and aren't a good fit for writers or programmers. If this is the case, give everyone a small, modest office with drywall and a drop ceiling, and then have LOTS of common areas or meeting rooms so people can get together to chat or bang stuff out.
- saosebastiao 13y agoI love my open plan office because it is open plan for my team, but still has walls between us and other teams. It definitely facilitates collaboration. I think the holy grail of offices would be to let you choose at any time where you want to work...grabbing an isolated office some times and being in an open area at others.
- jacques_chester 13y agoAs I recall, Microsoft designed X-shaped buildings with shared spaces towards the middle. Every developer has a private office with "a door that shuts". They all have a view that doesn't look into another office. When they need to work alone, they can work alone. Each office is large enough that a second person can come in and work alongside them, whiteboard together etc. Social areas are placed towards the centre of the X. Offices are on the outer. This controls the spread of noise from the social areas. These buildings were inspired by IBM's Sillicon Valley Lab (née Santa Teresa Lab), which itself was inspired by studies of programmer productivity which found that private offices improved performance markedly over cubicles and open-plan offices. There's a discussion in Peopleware.
- simplexion 13y agoWhere's the evidence for these claims though? I know Joel Spolsky makes the argument about "A door that shuts" but it's purely anecdotal. http://www.joelonsoftware.com/items/2008/12/29.html http://www.joelonsoftware.com/items/2008/12/29.html
- jacques_chester 13y agoIt seems that the X-shape exists as described, though not for all buildings: http://www.microsoft.com/presspass/ImageGallery/ImageDetails.mspx?id=C0CD43C4-7821-4DFC-A6E9-54A0F35FC222 http://www.microsoft.com/presspass/ImageGallery/ImageDetails... Some buildings aren't strictly cross-shaped but still use right-angled wings for a similar effect: http://www.microsoft.com/presspass/ImageGallery/ImageDetails.mspx?id=48396B31-F664-43C8-BE79-160A36A0D7A8 http://www.microsoft.com/presspass/ImageGallery/ImageDetails... Compare STL/SVL: http://www.nfbcal.org/~anordley/IBM/Air/SVL/ http://www.nfbcal.org/~anordley/IBM/Air/SVL/ IBM published a paper on STL/SVL in 1978; I haven't gotten around to piercing the IEEE paywall to read it yet: http://ieeexplore.ieee.org/xpl/articleDetails.jsp?tp=&arnumber=5388028 http://ieeexplore.ieee.org/xpl/articleDetails.jsp?tp=&arnumb...
- VladRussian2 13y agoengineers - offices, techical staff - cubicles, blue collar workers - open plan factory floor ..err.. office space. It is just a reflection of software engineering status as a profession.
- peeters 13y agoI'm pretty happy with my current open environment, coming off of a fairly negative open environment. Here's what I think they did right: - High partitions around team cluster, low partitions within cluster. Means you don't see just anybody who's standing, but can easily get eye contact with the people you actually need to communicate with. - White noise generators. All ambient noise is suppressed--I can't hear the people in the next cube if they're talking quietly. Only the shrillest beeps or sneezes disrupt my concentration. - Lots of natural light. If you're going to do open concept, at least take advantage of the #1 benefit. - Lots of small meeting rooms with whiteboards. Even then, I noticed a massive difference in how much I enjoyed the open plan when I transitioned from working on a project that was very collaborative (pairing being the norm) to a project that required a lot of solo effort. I'm very conscious of distractions now, and end up working later hours to take advantage of the quiet when everyone's gone home. So I think there's a lot to be said about the dynamic of your team. And in that regard, my current employer again does well by giving QA, support, and other "solo acts" individual high partitions.
- niels_olson 13y agoWork spaces I have had * High school: desk in bedroom. Unaware there are worse options: Productivity: 9. * College, year 1: dorm with roommate, cop-style desks facing each other. Shut up! Productivity: 4. * College, years 2-4: two roommates, desk under bed. Vaguely cramped, but not bad. Productivity: 6. * First ship: Flight of the Intruder style aluminum desk/dresser/bookcase measuring 24" wide, aligned athwartships, so every roll of that frigate dumped my work all over until I hacked some retaining straps in. (http://www.maritime.org/tour/img/fbc/fbc-captain.jpg http://www.maritime.org/tour/img/fbc/fbc-captain.jpg, except our bunks were 3 high). Productivity: 3. * Second ship: Double-wide version of same but it's a carrier, no rolling. Productivity: NA because I also an actual office, with a door, and it was right next to wardroom. Downside: back wall of office was next to the trap wires. Had to wear double hearing protection during flight ops. Office productivity: 6-9. * Staff at the Naval Academy, Annapolis: more desk acreage than I could use, huge vaulted window, rich blue carpet, could hide out all day. Productivity: 0-8. Home office: got an Ethan Allen desk on clearance. Productivity: 6. * Med school, year 1: Katrina. 5' folding table next to the foldout couch two very kind University of Houston students let me sleep on all year. Still have that folding table. Not bad. Productivity: 6-8. * Med school, years 2-4, New Orleans: Ethan Allen desk tried in every room of the house, but little kids make it impossible. Productivity at home: 0. Starbucks: 7. * Internship. Same as above, but also had a cubicle in the 180 desk "resident storage facility". Had no desire to be there and rare could be. Productivity at cubicle: -1. * First job as a doc: moved to San Diego, converted falling-apart cubicle desk in our office (incidentally the server closet, possibly the only reason it had an air conditioner) into a standing desk. Joy. Could work all day. Had a 34" stool that helped on occasion. 3 officemates: productivity: 5. A Navy clinic, "doctor's office" set up during the weekdays I took clinic, productivity: 4 (they seemed to feel doctors were cheaper than medical assistants). Starbucks: 7. * Oh, during that job, worked at an urgent care on the weekends: sterile "doctor's office" with a desk and computer. 4 exam rooms. Highly routinized workflow seeing 30+ patients in 12 hours. Productivity: 11. * Currently: professionally designed cubicle set up in an office with one office mate. We face opposite directions, neither face away from the door. Most productive ever. Productivity: 8-9. Starbucks 7. But also moved my Ethan Allen desk into my bedroom and installed a door lock. Home productivity: 4-8. N=1
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- simplexion 13y agoThis study does not look at actual productivity. It is very hard to measure productivity in a study though. Does anyone have any links to open plan vs. offices for developers (actual studies)? Considering you can in some way measure productivity for developers.
- bennyg 13y agoWhat's the official term for my team, and my team only, in an open room where we can whiteboard problems, shoot the shit, play guitar, shoot each other with Nerf guns and churn out more work on average than my entire organization? Cause I love what I have now.
- morgante 13y agoI don't know many people who like their open office plan. Yet, why are startups trumpeting these as great places to work? Particularly as an engineer, having a door I can close is essential. (That's why I love working on Fridays, when nearly everyone else works from home.) The biggest stressor for me in an open office is overhearing personal conversations. It's not the noise that bothers me, but the fact that I hear things I really just feel awkward hearing. My ideal office is just lots and lots of rooms. Maybe you could do an open office if complete silence were enforced on the floor and all meetings were held in adjourning rooms, but that'll never get buy-in.
- jusben1369 13y agoAnybody here feel like this might be a generational issue? I suspect the negative crowd is north of 30 and/or experienced non open spaces. But just a guess.
- mindcrime 13y agoI dunno... I hated and despised "open plan" in my 20's, in my 30's, and now I still hate it at 40. shrug
- djhworld 13y agoI'm 26 and I hate open plan. Well, I hate the way it is implemented. If you reduced the number of people on a floor, with more desk space and space around desks, I think it could be a MUCH more pleasant environment. But with managers cramming so many people onto a floor it really grinds you down. There must be a formula somewhere that calculates the "optimum" or "agreeable" workspace somewhere
- zackbloom 13y agoI wrote up a blog post trying to explain my company's position on it: http://dev.hubspot.com/blog/open-plan-offices http://dev.hubspot.com/blog/open-plan-offices
- com2kid 13y agoMy team recently moved from dedicated offices to open offices and the cultural changes have actually been quite interesting to watch. Not being able to go into someone's office and talk for an hour cuts down on one form of interpersonal bonding. On the flip side, having larger group conversations encourages another type of bonding. Arranging dinner and lunch outings is 100x easier, we go out as a team quite often now. Code reviews are fast and fluid. It is easy to get someone to walk on over and take a look at something. Junior programmers worrying about their designs can easily ask more senior members for help. Productivity in some regards is down, noise level is higher for some things (yes even with headphones), and there are certainly some days where it is hard to think. On the other hand, really hard problems can get a lot of brain power thrown at them really quickly and solved in a matter of minutes. No more of that "well if I had known you were working on that, turns out I found a fix for it yesterday, I could have saved you 4 hours!" Time spent chit chatting is probably the same. I have gotten to know some coworkers I didn't know before. I'd say it has overall helped with code quality and team cohesion. Then again our areas are not that small, 8x10, so we are by no means cramped. I have two actual desks in my area so people on external teams can drop in with a laptop if they need to work with me. It is a royal pain when trying to focus on solving a really hard problem however. Especially if doing pair programming on a super hard problem, when two people's thoughts are all that should be occupying a space.
- Buzaga 13y agoBad: having your back surrounded, creates axiety, as a Ted talk told, generally, the more experienced/dominant will grab the 'more privacy' spots, of course. Absolute worst: Sitting at a table trying to do work, and some other dude trying to do the same across the table in front of you, the laptop screens are just high enough for you to be with minimal visual contact with the other and both become tense because you sort of have to lock view INSIDE the damn screen so you're not making eye contact with dude all the time. Still, it will happen tens of times. Impossible to concentrate, feel worn out at the end of the day. Random feelings of hostility and awkwardness. The constant chit-chat is probably just a way to relieve the anxiety these places build. Now I was just remembering of another shitty place I worked at: experienced/dominant dude controlled the AC, put it to freezing everyday, underground office, no natural light. When 6pm hit, it felt weirdly pleasant to leave because inside, with the artificial light + cold AC air, it felt like it was way later, my eyelids felt heavy from the ressecation and I felt like it was night because of the cold(sometimes I'd bring a jacket, even), then I went out and it was still day and still somewhat warm. Weird. And it was also somewhat open plan. God, it sucked!
- smtddr 13y agoWell, I personally love the open plan and would never go back. I like the social atmosphere and I'm surprised so many people don't like it. Wasn't it trendy to take your laptop to Starbucks just for that kind of environment to work in?
- djillionsmix 13y agoIt was trendy to take your laptop to Starbucks because the people at Starbucks aren't your coworkers and aren't going to yank you out of whatever you're doing to spend 20 minutes telling you to do the thing you would have been done with 20 minutes ago if they hadn't yanked you out of doing it.
- peferron 13y agoI love it too and would hate being confined in a closed office, ugh. I'm currently working from home 3 weeks out of 4 because of external reasons, and I'd gladly go back to the office full-time if I could. At home, I manage to stay motivated and productive, but at a constant effort. At the office I just have to immerse myself in the studious atmosphere, and motivation and productivity come without even thinking about it. Sprinkle on top of that some human interaction, and days are much lighter on the soul than they are grinding alone at home. That being said, I have to say that I enjoy my colleagues very much and that they definitely don't spend their day doing distracting shit in the office. If I really need to focus extra hard (or just want some music), I'll put my headphones on and that's it. If anyone wants to talk to me, I'll see them coming in my peripheral vision a few seconds in advance and take the headphones off so the conversation starts naturally. I don't get disturbed by drive-bys enough to significantly affect my productivity - at least it's definitely not worse than the productivity drop I get by having to self-motivate myself at home. I enjoyed a lot too my previous job where I shared an office with 3-5 colleagues. As a whole, all my experience at offices and workplaces have been great so far. All the common tales of workplace hell, with assholish managers, backstabbing colleagues and so on are completely incredible to me. I feel very lucky.
- rcb 13y agoI've been going at this professionally for over 20 years, and in that time have worked in all sorts of environments. Cubes, private offices, smoke-filled private offices with good friends, and also open plans in both spacious and cramped rooms. Oh, and I've also worked in a garage for a startup! I've found that it's extraordinarily difficult for me to do my best work in a cramped open space when there is activity surrounding me. From my own experience, it seems that some % of our minds are actively processing movement or sound, even if we're not consciously aware or distracted by it. Unless I'm bootstrapping something, or working at an ~angel seeded company, I'll refuse to work in an open space unless there is a flexible policy about working from home, where I do have my own private office. I'll agree with what others have said: Open spaces are about saving money, but they're also a big part of the dog & pony show that tech company executives put on when courting potential investors. This is possibly more important now that most software deployments are no longer happening on accessible data centers. Beyond that, open spaces provide an easier path to scaling engineering headcount, often in a Fred Brooks-ian sort of way. To me, more than anything these decisions speak to the engineering or C level culture established within a business. If the talent feels the need to wear noise canceling headphones to function, then there is a problem that isn't being addressed. If a company is FORCED to implement this because they have decided to base their operations in an urban area with outrageous rent, then give the talent the flexibility to work offsite. If the management doesn't trust their people enough with that degree of autonomy, well, I guess that's a different discussion altogether.
- prophetjohn 13y agoA lot of you guys would absolutely hate to work where I do. Next week is my last week, but for unrelated reasons. We're an open office plan and I love it. I couldn't imagine working in an office where everyone is quietly tucked away in their offices. Worth mentioning, is that we're a pair programming shop and everyone on the team is a big fan of pairing all the time. But it is loud as shit in the team room. We have a Spotify playlist constantly going in the background. When a BA passes a story for completion, this is signified by the ringing of a cowbell, at which point everyone will pound on their desk and play with noise makers to celebrate. That happens a few times a day. When a build breaks, a siren goes off and noises play from the build computer to let everyone know. I think part of it might be the pair programming. Before I started pairing, I was a headphones kind of guy, too. I liked it quiet and I was easily distracted. But when you're talking through a problem with your pair and you have someone to help keep you on task, it's really easy to avoid being distracted. I guess the point is, in the right culture and with the right personalities, open office can work really well. No one complains about it being hard to focus on my team and it's rarely quiet. We also get shit done and everyone is pretty happy. In a couple weeks, I'm moving on to another pair programming shop in an open office, but really only because I felt like it was time for me to see some different challenges. When I'm ready to move on from there, I'll probably be seeking a similar atmosphere. p.s. I'm a pretty extreme introvert.
- _pmf_ 13y agoI don't care about people who do less for the same money in my company. I do care about people who do less for the same money in my company while loudly preventing others from doing their work and generally bullshitting around in a very obnoxious way.
- jarjoura 13y agoI was lucky enough to have my own office at Apple even during all of the pairing up when the company doubled, tripled, etc. the size of the engineering team. My most productive moments were when I could close the door and turn my music up on my high end speakers and blast through the work. My office was also cozy with an old chair that people came in and sat down for impromptu meetings. No need to schedule conference rooms and we all had our own white boards. Jumping to startups that tout open spaces and the engineers I've met since who've praised them, I wonder if it's because these engineers haven't worked at companies who have actual real offices for everyone. The collaboration is definitely different for sure, in open spaces you can share in the tension and keep pace with everyone. Yet I find I need a day or two a week to work from home to get in those purely productive days. I'd love it if engineering culture went back to demanding offices as a perk, but I fear those days are gone now that we demand living and working in expensive cities.
- JumpCrisscross 13y agoI used to trade on the largest trading floor in the world. It's the ultimate open office plan - MD next to associate director next to operations analyst next to napping beer cart attendant. Information flowed like quicksilver, and bureaucratic hurdles were resolved in a rapid sequence of huffs and grunts. For pounding through a structured list of tasks, there was no match. For more cerebral work, I hated it. My most productive and cherished hours were those after the close, when I could snap in headphones and burn through theoretically intense if P&L-vague projects. Incidentally, it was those projects which made the bank's quarter for every quarter I worked there. There is a personality that thrives on open office plans. I, sometimes, am one of them. But open layouts encourages rapid, myopic collaboration over deep thinking. The ideal solution might be an open office layout with a "library" retreat.
- MamaDalton 13y agoI would die a thousand deaths in an open layout office. If offices must design their spaces for max efficiency of desks rather than of work product then they are not utilizing max efficiency of their greatest asset—their people. The idea above of a 'library retreat' has some benefit; but what if you have 1/2 an office of folks who need quiet to produce? It would be vastly important I think to include such questions on the interview...and to know how to answer them for the interviewee.
- creativestar 13y agowww.starcom.net.pk STAR COMMUNICATION SERVICES provides a complete line Business telephone system both traditional and voice-over-IP., voice messaging, security, paging and wireless solutions.
- DanielBMarkham 13y ago"...However, a study of over 40,000 survey responses collected over a decade has found that the benefits for workers are quickly outweighed by the disadvantages..." "...The productivity benefits of teams working together have been used to sell the open plan office for decades. Yet, if you do these evaluations and actually talk to occupants of open plan offices, very few people think that they are productive spaces..." Note the moving the goalposts here. The survey shows people don't like the noise and interruptions caused by open plan offices. Okay fine, I get that. But the article promises that the benefits are far outweighed by the disadvantages, and then by way of disadvantage tells us that people don't like them that much. There is no data whatsoever on the benefits or drawbacks overall, just opinions from people working in open plan offices. Is it not possible that open plan offices annoy people and are also more productive? We don't know. This entire article just tells us most people would rather have their own space to work and not be annoyed so much, which most of us should know already, right? "Things that achieve a goal" and "Things we like doing" are overlapping sets. They are not identical.
- bane 13y agoOpen plan offices are one of many signals that make me very wary of modern management concepts. In trade publications 20 years ago, you'd read breathless articles about the end of cubicles and the advent of minimalist, modern, open office plans. gasp! collaboration! gasp! accountability! gasp! blah blah Now years later it's obvious why they took over the world, CEOs everywhere saw the bright open office spaces, with just desks and gasp! cost savings! Open office plans are a way for a company to be cheap and that's about it. No investment in offices needed, no investment in fussy cubicles, no interior decorators needed (just expose the brick!). Rent a warehouse, buy desks at IKEA , assemble and voila instant office. These days management even tries to get strategic about open plans. I'll put this department next to this one and this one so they can talk to each other more freely and voila synergy! Absolutely the worst environment for thinking jobs possible (the contrapositive is, if it's a good environment for your job it's probably not a thinking job).
- sahglie 13y agoFor me the thing that is really the worst about the open workspace is not the noise--I can put in ear plugs and then noise reducing headphones. The worst is seeing people move around in my peripheral vision, that just makes it impossible to concentrate.
- hammock 13y agoHave you tried blinders? Funny enough this ad says "Blinders, because she shies at new ideas" http://www.matthewkressel.net/wp-content/uploads/blinders.jpg http://www.matthewkressel.net/wp-content/uploads/blinders.jp...
- sahglie 13y agoLOL, I haven't. Thinking about a dev wearing those on top of noise reducing headphones is a pretty great mental image though. :-)
- scrabble 13y agoI agree. I absolutely hate visual distractions. They occur constantly in the open office I'm in. It used to be worse as my desk faced a popular meeting room, but it's still pretty bad.
- njharman 13y agoWorking in several at different companies with 15 to 100 people (in the open space) I can attest to at least three kinds of people (and people being are the variable, not furniture not headphones, not culture, not etc.) 1. People who LOATH open spaces, can't handle distractions, work alone. 2. People who like open spaces, feed off the energy and "action", who aren't easily distracted (or can refocus quickly), can tune out noise. 3. People who are ambivalent. Your success, level of complaints, productivity will depend entirely on mix of these three groups.
- wmeredith 13y agoCan we all stop pretending that the collaborative open office emperor actually has clothes? Open office plans are about cost savings at the expense of privacy and respect.
- debacle 13y agoThe only open plan office I ever worked in dedicated ~200 square feet of space per employee, which is probably unlike most open plan offices. It was probably the most productive I ever was - you were able to get up and just go talk to someone, but you couldn't talk to them from your desk without disrupting everyone else.
- codex_irl 13y agoI cannot stand open plan offices, to many visual & noise distractions....even just people walking around distracts me (at they coming over to talk with me? I hope not!) Call me crazy, but I much prefer having a small / private office with the door open 70-90% of the time....it is not like I am going to be less accountable (git log anyone)
- djhworld 13y agoI'm currently on training on higher floor in the office, it's such a contrast to my usual desk. On the higher floor they have LOTS of natural light and there are only about 30-40 people on the floor with huge desks and lots of space in between each desk. It's so nice and quiet too. On my floor (much lower down the building) there are about 100-120 people crammed into tiny little desks with hardly any natural light. It's so noisy with everyone in close proximity you can hardly hear yourself think, let alone getting on with coding.