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Apple Developer System Status

98 points by kroger 13y ago

kroger 13y ago
Apple created a status page to show the recovery progress.
jstsch 13y ago
Ughhh. Just noticed that I can't install the XCode Command Line Tools because the dev center is down... no stdio.h on my system. What is this, the dark ages!? :)
- nonchalance 13y ago
  temporary workaround: https://github.com/kennethreitz/osx-gcc-installer https://github.com/kennethreitz/osx-gcc-installer
  - recuter 13y ago
    I seem to remember you could just Brew Install this and in fact that's what prompted Apple to provide an official standalone gcc de-bundled from XCode.
- PedroBatista 13y ago
  Unfortunately, it seems to be the future. Just like everything, the price of having an all knowing central authority must be paid somewhere sometime.
  - briandear 13y ago
    This has nothing to do with an "all knowing central authority." This only affects people selling or developing using Apple's tools or distibution. Turning this into George Orwell borders on ridiculous. When AWS goes down, which is far more frequent than the Apple Dev center, are you still making tin foil hat assumptions, despite the fact that AWS outages affect a significant portion of the web, while the dev center means that we can't download a particular tool to build an App that obstensibly makes us money. If the freeway gets shut down because of an accident, I don't think we equate that with a totalitarian plot. If I subscribed to Art Bell/Coast to Coast theories of the world, I'd be far more concerned about Google (and Facebook) than Apple. Google's product is you, sold to advertisers. Apple's product is primarily hardware. Apple has no financial incentive to know everything about you because that data doesn't really help them sell more stuff, if it does, it's marginal. While with Google, the more they know, the more they can then sell that information in the form of targeted advertising. Remember, Google is the one that wants(ed) to store health records. They store every single search query, indexed by IP, and if you're logged into to Gmail, to your name and every email you've ever sent. I don't hate Google or Apple, but to bring up some dystopian future because a dev center is down?
    - ANH 13y ago
      Maybe you're overinterpreting the parent commenter, who makes a valid point. I read it as: This reminds us of our (increasing?) dependence on systems operated by opaque and fragile entities that, on top of it all, may have goals at odds with our own.
      - aaronbrethorst 13y ago
        In 1993, you were almost certainly going to have to pay money to write software on or for Mac OS. In 2013, you most certainly do not have to pay money on or for Mac OS X. Xcode is free-as-in-beer. You can install this if you want to avoid Apple's tooling: https://github.com/kennethreitz/osx-gcc-installer https://github.com/kennethreitz/osx-gcc-installer Ruby, Python, Perl and other interpreters come standard with OS X. As does a terminal. Things are better, not worse.
        eurleif 13y ago
        >In 2013, you most certainly do not have to pay money on or for Mac OS X. You have to join the Apple Developer Program, which costs $99/year, in order to distribute software that will run on OS X with default Gatekeeper settings. The registration for that program is currently down.
        aaronbrethorst 13y ago
        Which is Apple's prerogative. I can't speak for the average user, but given the number of times that, say, Transmission has been downloaded solely through MacUpdate and CNET (1.5mm), it seems pretty clear that many users know how to turn Gatekeeper off.
        plorkyeran 13y ago
        Running unsigned apps on 10.8 requires doing one of three things: 1. Using a browser other than Safari 2. Holding Option while opening the dmg 3. Changing the Gatekeeper settings In practice #1 means that many people never even notice Gatekeeper.
- AsymetricCom 13y ago
  You agreed to this... You know there's a well known and simple solution... YOu could always... You know what, I know you know better, but perhaps you'd be interested in forfeiting your rights for a bit of convenience? Great!
  - briandear 13y ago
    I love pseudo-haikus wrapped in dystopian drama.
    - AsymetricCom 13y ago
      I hate when no amount of evidence and history will keep ostrich-types from calling you a crazy conspiracist. I guess we won't understand until food delivery is dependent on iPhone Apps.
      - Steko 13y ago
        FWIW I highly recommend the Dominos iOS app (the food notsomuch). Don't even have to give your email unless you want to pay by cc. As for the Orwellian drama, most people aren't looking to be footsoldiers in the crusade. They develop for Apple because it puts steak on the gd dinner table and if developing for Firefox OS did the same they'd be doing that too but as of it today it doesn't.
- sambeau 13y ago
  You can. I've just done it without hitch.
- bluedino 13y ago
  I installed them yesterday just fine on a new machine. Weird.
- teuobk 13y ago
  I successfully installed the XCode command line tools on a new machine yesterday via the Preferences dialog box in XCode. The web installation route is definitely unavailable, but the Preferences route appears to continue to work.
  - jrochkind1 13y ago
    If you don't yet have XCode though... out of luck? Man, I'm glad I bought and setup my new mac two weeks ago, and not one week ago.
    - xuki 13y ago
      Xcode 4 is available on the App Store.
    - chiph 13y ago
      Is it no longer shipped on the install DVD?
      - jrochkind1 13y ago
        There are no longer any install DVD's for most macs, which don't come with optical drives anymore.
reggplant 13y ago
Here is a copy of the email I received: We apologize for the significant inconvenience caused by our developer website downtime. We've been working around the clock to overhaul our developer systems, update our server software, and rebuild our entire database. While we complete the work to bring our systems back online, we want to share the latest with you. We plan to roll out our updated systems, starting with Certificates, Identifiers & Profiles, Apple Developer Forums, Bug Reporter, pre-release developer libraries, and videos first. Next, we will restore software downloads, so that the latest betas of iOS 7, Xcode 5, and OS X Mavericks will once again be available to program members. We'll then bring the remaining systems online. To keep you up to date on our progress, we've created a status page to display the availability of our systems. If your program membership is set to expire during this period, it will be extended and your app will remain on the App Store. If you have any other concerns about your account, please contact us. Thank you for your continued patience.
- deleted 13y ago
  [deleted]
  - ulfw 13y ago
    Doubtful, as the same text is posted on their public-facing website...
- 1qaz2wsx3edc 13y ago
  What's interesting about this rebuild is it tell us Apple tightly couples it's services. I would except at Apple's scale they would have followed a Service Oriented Architecture. This doesn't seem to be the case at all. And whatever happened to static hosting for videos/downloads.
  - ashishgandhi 13y ago
    As of now right now (~1374712460) there are two systems that are online: iTunes Connect and Bug Reporter. And both seem to use the cannot-be-killed* WebObjects. You can clearly see that in the URLs as they mention "WebObjects" and end in ".woa" (assuming it means Web Objects Application). *I've no idea what WebObjects are but I've heard people poke fun at their mention. Would be interesting if someone had more details to share. Side Note: If you are looking to install Command Line Tools and seem to be unable to install Xcode from the App Store. You can go to Xcode > Preference and install it. Screen shot from a couple of minutes ago: http://i.imgur.com/KEhjkE3.png http://i.imgur.com/KEhjkE3.png
philipbroadway 13y ago
Glad that they have this page now
dan1234 13y ago
Still no timescale for getting anything back up…
navs 13y ago
Better than nothing and that's what we had before...nothing.
jeffgreco 13y ago
Does anyone know when the current iOS beta expires? If they don't get it together by then, going to be a lot of sad eager adopters...
- cmelbye 13y ago
  A month from now, or so.
- plorkyeran 13y ago
  The OTA update to beta 3 from previous betas still works, so pushing beta 4 via that probably wouldn't be an issue.
- RKearney 13y ago
  But you can downgrade an iOS 7 device to iOS 6 using iTunes, so I even if iOS 7 did expire, it's not the end of the world.
- LokiSnake 13y ago
  Also, developers are told that they should not install iOS 7 on a mission critical device, and should only use it on a development device.
deleted 13y ago
[deleted]
drewying 13y ago
I see iTunes Connect is still up. Does that mean that apps can still be submitted, assuming you all ready have the needed provisioning and certs?
- yohann305 13y ago
  Yes, I updated an app today and submitted it without any issue.
- coldcode 13y ago
  IC is a much older application. I wish they would rewrite it though because it sucks bigtime.
- morkfromork 13y ago
  I submitted an app 1 week ago. This morning a received an e-mail stating the approval process is delayed. No other details.
deleted 13y ago
[deleted]
- wmeredith 13y ago
  Eh, in UI terms gray or simple desaturation is pretty standard for "disabled" or "unavailable".
  - thezilch 13y ago
    Eh, only in the same sense that "maintenance" is equivalent to "downtime."
    - deleted 13y ago
      [deleted]
      - briandear 13y ago
        Perhaps they ought to disclose the IP address of the possible hack along with the method and specific technologies targeted in the breach. They should also provide the names and email addresses of the engineers helping fix the problem. They should have personally called every developer within the first 2 hours of the problem to inform them of exactly what line of code led to this utter mayhem. I'm not sure how this affects their credibility at all. Does knowing within the first 10 seconds of the problem help you sell more apps or do your job any better? Did they make some kind of bullshit excuse? I think the emails I received were pretty clear. Remember that AWS failed two times in two weeks last year and they completely disabled AWS API access during those failures, which doesn't affect us downloading Xcode or dealing with provisioning, that affects live, production apps, that for many mean serious money. Remember how Also, let's compare Amazon's response to a 2012 failure. The failure happened on a Friday night, taking completely out, a large number of web sites and applications, including Netflix, Pinterest and important to many developers, Heroku. Yet, it wasn't until Monday, that they released a statement explaining why, even when it was crystal clear it was power related. The kind of breach that Apple must have experience probably wasn't able to be forensically identified until many hours after the initial failure, yet in Amazon's case it was a power failure, which doesn't take a genius to need three days to release a statement. I'm not defending Apple, but I am suggesting that our knee-jerk reactions be tempered by reality and how other companies have performed under similar situations.
janardanyri 13y ago
Well, the Bug Reporter is now online; that's one system restored, 13 to go. At least they're making progress. https://bugreport.apple.com/ https://bugreport.apple.com/
- briandear 13y ago
  we should file a bug report that the dev center is down. That would be metafun. EDIT: (I forgot to use the <sarc> tag.) Apologies all.
  - Watabou 13y ago
    No. They're already busy. Let's not bother them.
- atomicbird 13y ago
  Bug reporter has never been offline through the recent outage. That's not progress, that's just things not getting even worse.
kmf 13y ago
I created a Ruby gem/command line tool that pulls the ADC status page and returns a pretty output: https://github.com/imkmf/adc https://github.com/imkmf/adc
grey-area 13y ago
This is getting really frustrating - I'm waiting for several clients now in order to update profiles with new device info, and can't do so because the Apple service is offline, so no new betas for those clients. Most of their online services are not critical - things like online documentation and forums are really unimportant to me as a developer (that's what SO is for), but certification and adding device ids has the potential to sabotage a lot of their developers' schedules if this lasts much longer. An outage of a few days is understandable to me if they're trying to do a security audit and update their systems, but an outage of a week? For a large company like this with huge resources that just smacks of incompetence. They should be able to reproduce their systems on completely new hardware and up to date system software and frameworks within a day, surely? Does anyone know or care to speculate as to why this might take them so long?
- revicon 13y ago
  I'm guessing they're doing a re-write.
  - grey-area 13y ago
    That would be truly insane, I refuse to believe that's the case! My best hypothesis is that they've upgraded all their software/frameworks which haven't been updated in 6 months, and have found a boatload of bugs related to running the old code on the updated software. I can't think why else they'd be doing that would take so long, and I sincerely hope there is no significant rewriting going on.

98 points by kroger 13y ago

Apple created a status page to show the recovery progress.

Ughhh. Just noticed that I can't install the XCode Command Line Tools because the dev center is down... no stdio.h on my system. What is this, the dark ages!? :)

nonchalance 13y ago
temporary workaround: https://github.com/kennethreitz/osx-gcc-installer https://github.com/kennethreitz/osx-gcc-installer
- recuter 13y ago
  I seem to remember you could just Brew Install this and in fact that's what prompted Apple to provide an official standalone gcc de-bundled from XCode.
PedroBatista 13y ago
Unfortunately, it seems to be the future. Just like everything, the price of having an all knowing central authority must be paid somewhere sometime.
- briandear 13y ago
  This has nothing to do with an "all knowing central authority." This only affects people selling or developing using Apple's tools or distibution. Turning this into George Orwell borders on ridiculous. When AWS goes down, which is far more frequent than the Apple Dev center, are you still making tin foil hat assumptions, despite the fact that AWS outages affect a significant portion of the web, while the dev center means that we can't download a particular tool to build an App that obstensibly makes us money. If the freeway gets shut down because of an accident, I don't think we equate that with a totalitarian plot. If I subscribed to Art Bell/Coast to Coast theories of the world, I'd be far more concerned about Google (and Facebook) than Apple. Google's product is you, sold to advertisers. Apple's product is primarily hardware. Apple has no financial incentive to know everything about you because that data doesn't really help them sell more stuff, if it does, it's marginal. While with Google, the more they know, the more they can then sell that information in the form of targeted advertising. Remember, Google is the one that wants(ed) to store health records. They store every single search query, indexed by IP, and if you're logged into to Gmail, to your name and every email you've ever sent. I don't hate Google or Apple, but to bring up some dystopian future because a dev center is down?
  - ANH 13y ago
    Maybe you're overinterpreting the parent commenter, who makes a valid point. I read it as: This reminds us of our (increasing?) dependence on systems operated by opaque and fragile entities that, on top of it all, may have goals at odds with our own.
    - aaronbrethorst 13y ago
      In 1993, you were almost certainly going to have to pay money to write software on or for Mac OS. In 2013, you most certainly do not have to pay money on or for Mac OS X. Xcode is free-as-in-beer. You can install this if you want to avoid Apple's tooling: https://github.com/kennethreitz/osx-gcc-installer https://github.com/kennethreitz/osx-gcc-installer Ruby, Python, Perl and other interpreters come standard with OS X. As does a terminal. Things are better, not worse.
      - eurleif 13y ago
        >In 2013, you most certainly do not have to pay money on or for Mac OS X. You have to join the Apple Developer Program, which costs $99/year, in order to distribute software that will run on OS X with default Gatekeeper settings. The registration for that program is currently down.
        aaronbrethorst 13y ago
        Which is Apple's prerogative. I can't speak for the average user, but given the number of times that, say, Transmission has been downloaded solely through MacUpdate and CNET (1.5mm), it seems pretty clear that many users know how to turn Gatekeeper off.
        plorkyeran 13y ago
        Running unsigned apps on 10.8 requires doing one of three things: 1. Using a browser other than Safari 2. Holding Option while opening the dmg 3. Changing the Gatekeeper settings In practice #1 means that many people never even notice Gatekeeper.
AsymetricCom 13y ago
You agreed to this... You know there's a well known and simple solution... YOu could always... You know what, I know you know better, but perhaps you'd be interested in forfeiting your rights for a bit of convenience? Great!
- briandear 13y ago
  I love pseudo-haikus wrapped in dystopian drama.
  - AsymetricCom 13y ago
    I hate when no amount of evidence and history will keep ostrich-types from calling you a crazy conspiracist. I guess we won't understand until food delivery is dependent on iPhone Apps.
    - Steko 13y ago
      FWIW I highly recommend the Dominos iOS app (the food notsomuch). Don't even have to give your email unless you want to pay by cc. As for the Orwellian drama, most people aren't looking to be footsoldiers in the crusade. They develop for Apple because it puts steak on the gd dinner table and if developing for Firefox OS did the same they'd be doing that too but as of it today it doesn't.
sambeau 13y ago
You can. I've just done it without hitch.
bluedino 13y ago
I installed them yesterday just fine on a new machine. Weird.
teuobk 13y ago
I successfully installed the XCode command line tools on a new machine yesterday via the Preferences dialog box in XCode. The web installation route is definitely unavailable, but the Preferences route appears to continue to work.
- jrochkind1 13y ago
  If you don't yet have XCode though... out of luck? Man, I'm glad I bought and setup my new mac two weeks ago, and not one week ago.
  - xuki 13y ago
    Xcode 4 is available on the App Store.
  - chiph 13y ago
    Is it no longer shipped on the install DVD?
    - jrochkind1 13y ago
      There are no longer any install DVD's for most macs, which don't come with optical drives anymore.

reggplant 13y ago

Here is a copy of the email I received: We apologize for the significant inconvenience caused by our developer website downtime. We've been working around the clock to overhaul our developer systems, update our server software, and rebuild our entire database. While we complete the work to bring our systems back online, we want to share the latest with you. We plan to roll out our updated systems, starting with Certificates, Identifiers & Profiles, Apple Developer Forums, Bug Reporter, pre-release developer libraries, and videos first. Next, we will restore software downloads, so that the latest betas of iOS 7, Xcode 5, and OS X Mavericks will once again be available to program members. We'll then bring the remaining systems online. To keep you up to date on our progress, we've created a status page to display the availability of our systems. If your program membership is set to expire during this period, it will be extended and your app will remain on the App Store. If you have any other concerns about your account, please contact us. Thank you for your continued patience.

deleted 13y ago
[deleted]
- ulfw 13y ago
  Doubtful, as the same text is posted on their public-facing website...
1qaz2wsx3edc 13y ago
What's interesting about this rebuild is it tell us Apple tightly couples it's services. I would except at Apple's scale they would have followed a Service Oriented Architecture. This doesn't seem to be the case at all. And whatever happened to static hosting for videos/downloads.
- ashishgandhi 13y ago
  As of now right now (~1374712460) there are two systems that are online: iTunes Connect and Bug Reporter. And both seem to use the cannot-be-killed* WebObjects. You can clearly see that in the URLs as they mention "WebObjects" and end in ".woa" (assuming it means Web Objects Application). *I've no idea what WebObjects are but I've heard people poke fun at their mention. Would be interesting if someone had more details to share. Side Note: If you are looking to install Command Line Tools and seem to be unable to install Xcode from the App Store. You can go to Xcode > Preference and install it. Screen shot from a couple of minutes ago: http://i.imgur.com/KEhjkE3.png http://i.imgur.com/KEhjkE3.png

philipbroadway 13y ago

Glad that they have this page now

dan1234 13y ago

Still no timescale for getting anything back up…

navs 13y ago

Better than nothing and that's what we had before...nothing.

jeffgreco 13y ago

Does anyone know when the current iOS beta expires? If they don't get it together by then, going to be a lot of sad eager adopters...

cmelbye 13y ago
A month from now, or so.
plorkyeran 13y ago
The OTA update to beta 3 from previous betas still works, so pushing beta 4 via that probably wouldn't be an issue.
RKearney 13y ago
But you can downgrade an iOS 7 device to iOS 6 using iTunes, so I even if iOS 7 did expire, it's not the end of the world.
LokiSnake 13y ago
Also, developers are told that they should not install iOS 7 on a mission critical device, and should only use it on a development device.

deleted 13y ago

[deleted]

drewying 13y ago

I see iTunes Connect is still up. Does that mean that apps can still be submitted, assuming you all ready have the needed provisioning and certs?

yohann305 13y ago
Yes, I updated an app today and submitted it without any issue.
coldcode 13y ago
IC is a much older application. I wish they would rewrite it though because it sucks bigtime.
morkfromork 13y ago
I submitted an app 1 week ago. This morning a received an e-mail stating the approval process is delayed. No other details.

deleted 13y ago

[deleted]

wmeredith 13y ago
Eh, in UI terms gray or simple desaturation is pretty standard for "disabled" or "unavailable".
- thezilch 13y ago
  Eh, only in the same sense that "maintenance" is equivalent to "downtime."
  - deleted 13y ago
    [deleted]
    - briandear 13y ago
      Perhaps they ought to disclose the IP address of the possible hack along with the method and specific technologies targeted in the breach. They should also provide the names and email addresses of the engineers helping fix the problem. They should have personally called every developer within the first 2 hours of the problem to inform them of exactly what line of code led to this utter mayhem. I'm not sure how this affects their credibility at all. Does knowing within the first 10 seconds of the problem help you sell more apps or do your job any better? Did they make some kind of bullshit excuse? I think the emails I received were pretty clear. Remember that AWS failed two times in two weeks last year and they completely disabled AWS API access during those failures, which doesn't affect us downloading Xcode or dealing with provisioning, that affects live, production apps, that for many mean serious money. Remember how Also, let's compare Amazon's response to a 2012 failure. The failure happened on a Friday night, taking completely out, a large number of web sites and applications, including Netflix, Pinterest and important to many developers, Heroku. Yet, it wasn't until Monday, that they released a statement explaining why, even when it was crystal clear it was power related. The kind of breach that Apple must have experience probably wasn't able to be forensically identified until many hours after the initial failure, yet in Amazon's case it was a power failure, which doesn't take a genius to need three days to release a statement. I'm not defending Apple, but I am suggesting that our knee-jerk reactions be tempered by reality and how other companies have performed under similar situations.

janardanyri 13y ago

Well, the Bug Reporter is now online; that's one system restored, 13 to go. At least they're making progress. https://bugreport.apple.com/ https://bugreport.apple.com/

briandear 13y ago
we should file a bug report that the dev center is down. That would be metafun. EDIT: (I forgot to use the <sarc> tag.) Apologies all.
- Watabou 13y ago
  No. They're already busy. Let's not bother them.
atomicbird 13y ago
Bug reporter has never been offline through the recent outage. That's not progress, that's just things not getting even worse.

kmf 13y ago

I created a Ruby gem/command line tool that pulls the ADC status page and returns a pretty output: https://github.com/imkmf/adc https://github.com/imkmf/adc

grey-area 13y ago

This is getting really frustrating - I'm waiting for several clients now in order to update profiles with new device info, and can't do so because the Apple service is offline, so no new betas for those clients. Most of their online services are not critical - things like online documentation and forums are really unimportant to me as a developer (that's what SO is for), but certification and adding device ids has the potential to sabotage a lot of their developers' schedules if this lasts much longer. An outage of a few days is understandable to me if they're trying to do a security audit and update their systems, but an outage of a week? For a large company like this with huge resources that just smacks of incompetence. They should be able to reproduce their systems on completely new hardware and up to date system software and frameworks within a day, surely? Does anyone know or care to speculate as to why this might take them so long?

revicon 13y ago
I'm guessing they're doing a re-write.
- grey-area 13y ago
  That would be truly insane, I refuse to believe that's the case! My best hypothesis is that they've upgraded all their software/frameworks which haven't been updated in 6 months, and have found a boatload of bugs related to running the old code on the updated software. I can't think why else they'd be doing that would take so long, and I sincerely hope there is no significant rewriting going on.