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Can websites personally identify visitors?
- NiekvdMaas 14y agoLooking at the http://ubervu.com/ http://ubervu.com/ website, it seems they are using a tracking service hosted on http://trackalyzer.com/ http://trackalyzer.com/. This is a privately registered domain (there is no index page either), but from http://trackalyzer.com/w3c/policy1.xml http://trackalyzer.com/w3c/policy1.xml we can derive that this service is operated by LeadLander.com. The LeadLander product seems to identify users by company name (most likely by checking the IP address/netblock) and then "integrates" with LinkedIn and Jigsaw in order to contact (spam?) the users by email (see: http://www.leadlander.com/web_analytics.asp http://www.leadlander.com/web_analytics.asp). Definitely interesting, but legal? Not very likely...
- Cieplak 14y agof :: IPAddress -> [Maybe EmailAddress] I am guessing that in order to get this function to work, the ad company would have a contract with a company such as LinkedIn or Twitter, who can perform this mapping, based on their server logs.
- jnorthrop 14y ago> Definitely interesting, but legal? Not very likely... There is nothing in the US that makes this sort of activity illegal. The exceptions would include minors, health or certain financial information. Excluding that, unless it goes against something stated in their policies it is perfectly legal in the US.
- NiekvdMaas 14y agoThe mapping part (IP/netblock --> email) might not be illegal in the USA, but I'm pretty sure that sending users unsolicited emails after visiting a website is.
- jnorthrop 14y agoThat's a good point. An unsolicited advertisement for something could be considered illegal according to CAN-SPAM but if the individual has a relationship with that company than an email like the one the sent to Sumit is legal. It could likely be argued that visiting a site could be considered establishing a relationship. That's just a guess on my part. I'd love to hear from someone better versed on the law about the legality of that email.
- oziumjinx 14y agoSending unsolicited emails is not against the law. CAN-SPAM law states that users must be able to opt out of receiving emails after they receive the email. There is nothing against the law of random companies sending emails to any individual they like, regardless of a previous business relationship. Opt In is a cultural idea, not a legal one.
- bcoates 14y agoHave the various spam-blockers of the world gotten more complacent? This seems like the sort of indiscriminate crawling that would get you both a lot of valid e-mail addresses and a permanent home in everyone's junk folder.
- uptown 14y agoOnline anonymity is pretty much gone. You can uniquely identify most visitors without cookies using a bunch of other exposed attributes. This site shows you how unique your system appears: http://panopticlick.eff.org/ http://panopticlick.eff.org/ When you combine things like screen-resolution, installed fonts, etc. you get a pretty-unique profile of each person. Bruce Schneier addresses the topic here: http://www.schneier.com/blog/archives/2010/01/tracking_your_b.html http://www.schneier.com/blog/archives/2010/01/tracking_your_... How UberVu mapped this back to an actual email address is a separate matter - but I'm guessing they used the profile of his machine and connected it to a matching profile they had access to from some site he does authenticate with. Now extend that concept to Google. They've got their digital hooks on millions of sites using Google Analytics. They can map those hits back to an IP address that correlates to a GMail login and get a pretty good idea about where else their users browse.
- josephlord 14y agoNot to mention Facebook tracking you across the web with their Like buttons. I try to do most of my browsing in a different browser from the one I log into FB/Google with.
- Lucadg 14y agome too. Do you reckon this is enough?
- nwh 14y agohttp://www.ghostery.com/ http://www.ghostery.com/
- cookiecaper 14y agoHonestly I found Ghostery useless and ultimately uninstalled it. I am not paranoid enough to want to completely deprive every site of statistics, so I had opt-in by default, and it's difficult to block the especially nefarious packages because they're all lumped together with typical counters/stats scripts. I think NoScript does an adequate job preventing most undesired analyzers, as they will often be on a separate domain that needs temporary activation. Ghostery was just annoying because it'd always be blaring that there were trackers tracking me, but include mostly things that I don't really mind, basically all counters. In fact, I usually want counters to register my UA/OS, so that their recorded Linux marketshare increases. Would be nice if we could install Ghostery as a private-browsing-only extension and turn its default to block everything, but barring that, I don't think it's valuable unless you make it block everything all the time.
- kijin 14y ago> I did not ... connect with any of their social media properties What do you mean by "connect"? Do you mean you didn't visit any of UberVu's social media pages, or that you didn't load any of the tracking-related assets that their website includes? Right now, Ghostery is reporting 5 tracking-related assets on their home page, including something called LeadLander. Click around a bit, and you might even come across assets that are loaded directly from a social media service that you use. Or maybe your browser willingly supplied personally identifiable information to them without telling you about it. Like auto-completing some fields in a hidden form, or automatically connecting to an identity provider that the website happens to support. Every time I try Panopticlick [1], it tells me that my browser is unique among millions. I guess it means I'm leaving greasy fingerprints everywhere I go, even with AdBlock and Ghostery enabled, and even without logging in anywhere. [1] https://panopticlick.eff.org/ https://panopticlick.eff.org/
- pestaa 14y agoI'd say using AdBlock and Ghostery greatly increases the chance you're uniquely identifiable, provided there is a client-side (perhaps non-Java) test to list the browser plugins you use. At least that is the worst offender to my identity, revealing 21.29+ bits of information.
- goodside 14y agoTrying to strip all identifying bits from your browser is a fool's errand. Strictly speaking, all web users are uniquely identified by the combination of IP address and the timestamp of an HTTP GET. The only reason that's not practically an identifier is that web sites don't have access to the ISP logs necessary to resolve ('192.0.2.0', 'www.example.com', 1354989355) back to you. The question you should be asking is how likely it is that the specific website you're visiting, as opposed to a third-party partner, is snooping your Chrome plugins so it can later resolve your identity against the databases of other websites that you've explicitly visited, who also snoop such data themselves, so that both businesses could identify the extreme minority of users who go to this much trouble to protect their privacy. You're much better off with that risk vs. having dozens of third-party cookies hovering around you.
- paulgb 14y agoIt could be that they're taking advantage of a third-party service that he's signed up for. For example, Google Docs used to show a user's email when they clicked a link to a document that you created (it's anonymised now)
- klearvue 14y agoI've no idea if their service actually works but if it does, it's illegal in the EU and it would also be illegal for their clients to use such information to e-mail those visitors. EDIT: talking about relead.com mentioned in a g+ reply.
- huskyr 14y agoThat relead.com stuff seems pretty scary: "Unmatched in quality and accuracy We can track exactly WHO is visiting your website, and how valuable or interested they are in your business" "See complete company profiles of your visitors: Company Name, Industry, Size. We'll also be adding Credit Risk soon."
- kevindykes 14y agoAs an American who built several web businesses before moving to Germany 4 years ago, I now shudder at what can be legally done in the US. There is no real perspective of data privacy at all. Now, I often feel that the German (and proposed new EU) standard goes way too far. But, I'm a fan of at least something that can keep such creepy behavior away from identifying users until they identify themselves.
- mogrim 14y agoWhen it comes to individual rights (as opposed to corporate) better it goes too far, than come up short.
- martinced 14y agoIs there a VM offering preconfigured browsers being identical for everybody? Same JavaScript settings, same (VM) screen resolution, same browser size... Make it fixed and use that VM only for browsing... That would not prevent all types of tracking but it give people using panopticlick-like tracking techniques a few headaches...
- andrewaylett 14y agoThe TOR browser bundle is probably the closest thing at the moment, but there probably aren't all that many people using it, at least compared to the Internet population at large. https://www.torproject.org/projects/torbrowser.html.en https://www.torproject.org/projects/torbrowser.html.en
- nwh 14y agoGo further with TAILs. A virtual machine or USB boot disk that allows nothing to be written to disk, and destroys all the memory contents on shutdown. Oh, and all connections are forcefully proxied through TOR. https://tails.boum.org/ https://tails.boum.org/
- selectout 14y agoQuick privacy scan of their homepage only shows scripts being launched from 6 different companies and tracking cookies from optimizely and themself. (along with google analytics). This actually has fewer than the average for tracking cookies placed on a homepage yet they are able to uniquely identify you. Privacy isn't gone on the web, but it is getting harder by the day. Some data can be passed outside of cookies and just through loading the scripts, but in general this site seems to be much ahead of average. (~10 unique domained scripts and ~7 unique domained cookies).
- wiremine 14y agoReposting the paper referenced in the G+ thread: https://panopticlick.eff.org/browser-uniqueness.pdf https://panopticlick.eff.org/browser-uniqueness.pdf From the paper: "By observing returning visitors, we estimate how rapidly browser fingerprints might change over time. In our sample, fingerprints changed quite rapidly, but even a simple heuristic was usually able to guess when a fingerprint was an 'upgraded' version of a previously observed browser's fingerprint, with 99.1% of guesses correct and a false positive rate of only 0.86%"
- Samuel_Michon 14y agoTitle: "Can websites personally identify visitors?" Links to: plus.google.com That's hilarious.
- throwaway125 14y agoReducing the uniqueness of a browser's fingerprint seems like a more valuable privacy investment than a DNT header that may or may not be adhered to by the websites you visit. Are any of the major web browsers actively working on this?
- lumberjack 14y agoThere are add-ons and extensions available. To give an example I have an old firefox setup here with these add-ons: RefContol (forge referrer), UserAgentSwitcher (user agent manipulation), NoScript (block all scripting and therefore many tracking scripts), AdBlock (not sure is this helps to be honest), CookieMonster (easy cookie management), RequestPolicy (blocks request from your browser, helps with cross site scripting attacks; note this add-ons makes for a painful user experience unfortunately). Of course Java and Flash are disabled but if you don't want to disable them there are add-ons like BetterPrivacy for Flash that deal with them too. Note this setup is somewhat outdated and I have not kept up with recent developments. Finally all of this is useless if you don't also proxy your IP.
- jasonkolb 14y agoI don't think it's hard right now to get information on a visitor's company if they work somewhere large enough to have their own public IP block. What I would love to know is how they take that and get an email address out of it. Which 3rd party are they working with that 1) had the IP -> email address link, or this guy logged in and 2) is willing to share that data with a 3rd party?
- rebelde 14y agoI've been told that, if you buy something online, some vendors sell your information (like email and postal addresses) tied to a 3rd party cookie on your browser. Now, any site you visit that is able to check that 3rd party cookie knows all about you. I don't know which 3rd parties do it, though.
- forkrulassail 14y agoTOR https://www.torproject.org/index.html.en https://www.torproject.org/index.html.en
- VMG 14y agoYour browser still provides a pretty unique fingerprint.
- nwh 14y agoTor uses either an isolated browser or VM. You'd be moronic to use the same browser both in and outside of the onion router.
- Ziomislaw 14y agoyou could use some privacy consious browser, like xombrero. for example: it has a feature to allow you to define a list of user-agents from which one is randomly selected on each request, allows you to use whitelist-mode in which you have to explictly allow cookies and js for each page.
- antoncohen 14y agoDoes anyone know for sure that cookies or browser uniqueness were exploited to identify the visitor? I've used LeadLander, and as far as I can tell LeadLander and Relead both use reverse DNS to find what company the visitor is from. They track what pages the visitor goes to, and time spent (Google Analytics style). Plus "helpful" information like the company's location, and publicly available info about who works there. That sort of information doesn't feel creepy to me, it's basically what you could do manually with info from the server logs and lots of searching (DNS, Google, LinkedIn). If they are using information from another website where the user is logged-in to get the contact information it might be illegal, as it is likely that the first website's privacy policy doesn't say they are giving away that information. If company X uses LeadLander, and LeadLander gathers a user's email address from them, then gives that address to company Y when the same person visits, company X might be breaking the law because they are giving away personal information without stating it in their privacy policy. And privacy policies are required by California law.
- deleted 14y ago[deleted]
- seestheday 14y agoI run analytics for a major enterprise and have had this technology pitched to me for years. It is a very common practice for B2B lead gen. That said, don't believe the sales copy on their websites. They will tell you that they can reliably identify the individual, but that is horseshit. They usually maintain and/or purchase access to lists of people who work at companies and have relevant job titles. The lists are captured from multiple sources ranging from stuff pubically posted on company websites to business cards collected (and sold) at trade shows/conferences. There are lots of other sources and I'm sure this audience can think of many on their own. Comapny/ip/id can be gleaned from either an ip block or someone who registered to download a free report or other content from a partner site at some prior time. Sure you'll sometimes get the contact for the exact person that browsed the site, but you'll often get it wrong. That said, it could still be valuable to contact someone at the company about your services, because if one person is looking into it, then someone else might be interested too. The tech/idea certainly isn't new - I've been getting pitched it for 5+ years.
- mtgx 14y agoApparently, yes: http://venturebeat.com/2012/12/08/anonymous-tracking-now-includes-knowing-your-name-email-address-and-everything-about-you-just-not-your-full-browsing-history/ http://venturebeat.com/2012/12/08/anonymous-tracking-now-inc...
- dholowiski 14y agoAs an operator of a large web site, I was once pitched a product like this. Basically it used various sources to gather as much personally identifying information as possible from your visitors, right down to name, email address, address and phone number (where possible. Super creepy, chewed the sales person out and told them to go away. But this is a thing.
- steve8918 14y agoThis is pretty scary. Is there a web page I could go to that would identify what information they have about me?
- uptown 14y agoUberVU Response: For the life of me, I can't figure out how to link directly to a specific reply in Google+, but here's the reply from UberVU: "Elisabeth Michaud Hi Sumit - Elisabeth from uberVU here (I also run the uberVU twitter account where we were chatting earlier). Niek is right that we have been using a tool called LeadLander (based in San Francisco) to help us connect with companies who visit our site. We take privacy very seriously and definitely don't want visitors to our site to feel we are overstepping our boundaries. As such, we've decided as a team to discontinue our use of LeadLander and focus our efforts on other ways to engage website visitors. You won't see any further emails from us, and these changes will be implemented globally. If you have any further concerns, don't hesitate to reach out to me at <redacted>"
- fudged71 14y agoFor those curious: http://www.leadlander.com/web_analytics.asp http://www.leadlander.com/web_analytics.asp
- mwill 14y agoWow that seems like a pretty sweeping change from a post and thread on G+. I'm wondering of they were seeing much value from those kinds of emails? It seemed like it would be effective overall, considering their product and audience, so I'm surprised they backed away from it so quickly.
- ubojan 14y agoCan we share tips for "feeding" a browser with fake data and keeping some level of anonymity? For example, I noticed that one of the factors for Panopticlick is time zone. This is easily faked with changing a time zone on your computer and then starting a browser. You can fake IP address with anonymous proxies and change user agent in browser settings. Is there a way to change/fake plugin and fonts list as these are worst offenders regarding fingerprinting?
- vonuebelgarten 14y agoSeems an interesting idea for a Firefox add-on. Also, randomizing part of the user agent for each domain should be nice too.
- 97-109-107 14y agoYes, there are too small projects that I know about for Firefox: Firegloves https://addons.mozilla.org/en-US/firefox/addon/firegloves/ https://addons.mozilla.org/en-US/firefox/addon/firegloves/ Blender https://addons.mozilla.org/en-US/firefox/addon/blender-1/?src=search https://addons.mozilla.org/en-US/firefox/addon/blender-1/?sr...
- desbest 14y agoI can identify the name and address of at least 50% of the people who use my websites.
- netdog 14y agoThere was a time, in the not-too distant past, when the Internet was mostly about sharing educational information. Sadly, the Internet is now full of companies who want to use it as a vehicle for advertising and who are obsessed with building up a dossier on as many people as possible, to exploit for financial gain. Your privacy means nothing to these companies; they will collect as much information about you as possible, with no regard for your wishes. I take active countermeasures against these hostiles. I browse with javascript disabled. I don't have flash installed. I don't accept cookies blindly. I adjust my user agent. I run my own DNS server and cache and have hundreds of sites blackholed, including facebook, google analytics, and all the major ad servers. It's some trouble to set all this up, and inconvenient at times. But unfortunately it's a jungle out there, and the default setup of browsers leaves you like a naked person in a mosquito-infested swamp.
- mylittlepony 14y agoI don't think they are using browser uniqueness. I mean where would they get the fingerprint/email pairs from? Everyone should use Firefox and install/do these: - BetterPrivacy (removes supercookies) - RefControl (to stop sending http referrers) - User Agent Switcher (just in case) - HTTPS-Everywhere - Disable third party cookies in Preferences > Privacy - Use a VPN - Change Google for StartPage - Use fake accounts (eg: youtube) and emails (dispostable.com) whenever possible. This is very easy if you have a password manager like LastPass, you don't have to remember many passwords. With all this, you can surf the web quite safely, unless someone with your ID is creating a shared database of fingerprint/ID pairs. In that case you will also have to remove all your other plugins or use NoScript.
- 18pfsmt 14y agoThis is good advice, but I would ad Request Policy (if using Firefox) or Ghostery (if using Chrome; I would also suggest using Chromium instead of Chrome). I believe NoScript is also a must, but it does take some work to whitelist the sites you trust. It took me a half hour to explain how to use NoScript to a non-technical person the other day. This stuff is not intuitive, and it will take time to educate our friends and family. Now that Facebook has made it acceptable for normal folks to be social on the web, we must be persistent in teaching these people to protect themselves.
- mylittlepony 14y agoWow, I didn't know about Ghostery and Request Policy. Been testing them and they are awesome, thanks a lot!
- slvrspoon 14y agothis is really just a slip-up allowing a user to visualize a tiny piece of what is going on behind the proverbial scenes. and its getting worse. the amount of data and info collected and used but never seeing the light of day is basically unfathomable to the average citizen now. i'm surprised at the lack of knowledge sharing by HN even in this article. this includes the ability to match/map our offline activities to our online usage. fyi: i work with www.abine.com and our tool for some of this is http://www.abine.com/dntdetail.php http://www.abine.com/dntdetail.php
- SparrowOS 14y agoAs a site owner, I am aware. It seems like all should know. In situations like this, a pig might take pleasure in watching someone who doesn't know they're being watched. There is no good argument for not telling them. God reads your minds. ---- God says... eighteen years, and was bowed together, and could in no wise lift up herself. 13:12 And when Jesus saw her, he called her to him, and said unto her, Woman, thou art loosed from thine infirmity. 13:13 And he laid his hands on her: and immediately she was made straight, and glorified God. 13:14 And the ruler of the synagogue answered with indignation, because that Jesus had healed on the sabbath day, and said unto the people, There are six days in which men ought to work: in them therefore come and be healed, and not on the sabbath day.
- datamaze 14y agoDoes anyone know where they are buying these data sets that link browser characteristics to personally identifiable information? Obviously, companies like Linkedin and Facebook have these data sets but I can't imagine them selling that information.