3 ms·

Guarantee this is a generational split. The younger demographics will prefer the AI bot to talk to.

alex_suzuki 4mo ago
Gen Z hates AI… according to https://www.theverge.com/ai-artificial-intelligence/920401/gen-z-ai https://www.theverge.com/ai-artificial-intelligence/920401/g... (and others)
- lacy_tinpot 4mo ago
  If that were true schools wouldn't have a problem with AI. AI usage is rampant.
  - foobarchu 4mo ago
    I've actually been told by my teacher friends who used to complain about too much AI that their high school students are starting to reverse course here, and are now bullying each other for actual or perceived AI use. It's become cringe.
    - lacy_tinpot 4mo ago
      Assuming that's even remotely true, nerds were bullied for their use of computers. Now no one uses computers because only loser nerds use computers...
      - beepbooptheory 4mo ago
        Sure but like.. talking to a chatbot is like the most un-nerdy in spirit thing you can do next to playing football. Nerds are, imo, attracted to esoteric complexity, long bouts of focused, actual, solitude getting to the bottom of the something. it's why they are stereotypically socially misadjusted sometimes. A "dork" is someone who likes AI a lot I think... They usually revolve more around a product or brand, and focus more on how great it is and everyone should like it. Rather than the "you wouldn't understand leave me alone" of the nerd.
        lacy_tinpot 4mo ago
        I don't think you're familiar with the current state of AI tools then.
        beepbooptheory 4mo ago
        I'm sure you're writing lots of yaml files or whatever but it will never touch the kind of obsession and commitment any nerd had pouring over a DnD manual. Either way, by it's very nature AI is about helping you do something else right? Its not the thing, its the means to do something else. It's just a totally different spirit and set of incentives imo.
      - foobarchu 4mo ago
        The claim was that the AI use is rampant in youth right now. I countered that with (real) anecdotal evidence from those who have the best view into the problem. You have not refuted me in any way. If anything, you're implying a completely independent outcome that AI goes the way of computers and becomes truly ubiquitous DESPITE being unpopular with kids right now. That would be supporting what I suggested.
  - jcranmer 4mo ago
    AIUI, most of the AI usage by students is seen by themselves as cheating, and cheating is largely for the tasks that you don't care about. Which means there's likely a strong association with students of generative AI work products with "we don't care about the quality of this stuff." Rampant use of AI for cheating is not at all incompatible with negative opinions of AI.
    - lacy_tinpot 4mo ago
      Is this all being astroturfed? Even researcher are using AI to do their research. It's not just being used for cheating.
      - ben_w 4mo ago
        People who hate AI probably think claims that researchers are using AI to do their research are either astroturfed… or worse, are examples of researchers who are cheating. While I get useful artefacts of work out of AI, ooh boy do I agree with everyone who finds the output itself to be annoying to read (and in many cases annoying to watch, though the image and video models are getting better).
    - footydude 4mo ago
      > Rampant use of AI for cheating is not at all incompatible with negative opinions of AI. Possibly. Either way it (for me at least) neatly highlights why AI will succeed. The students you talk about don't abstain from AI use entirely - they utilise AI for things they consider 'unworthy' of their attention/effort. That is precisely the market AI will capture first - the tasks and processes that people (in general) have to do but don't really have any passion/interest in doing and for which perfection isn't critical. And what may surprise many people in this thread (given its flow so far)...there are a whole heap of things that you and I care about, that 10s if not 100s of millions of other people consider 'unworthy' of their attention/effort and for which they will happily make do with a 'sub par' AI experience if it's cheaper, easier, more convenient.
    - Spooky23 4mo ago
      School is also an arms race. They are fighting for rank, once people use it for that purpose you have to keep up.
  - deleted 4mo ago
    [deleted]
prmoustache 4mo ago
I don't thinks so because the ai bot will reliably give you the answers you could already get from the website to begin with and will never solve your problem. If people are calling or opening an interactive chat, this is because all automatized procedures have already failed and you are in a situation not supported by them.
- lacy_tinpot 4mo ago
  I think people clicking through websites will be viewed the same as people going to the library and reading through books to research. You just get the information you need way quicker. Recently I had to make changes to cancel my flight. Luckily the website had an agent and I used it to cancel my flight. Didn't have to wait for an email/chat or worse call. I even rescheduled my flight using the same website agent. It's just way more convenient.
  - prmoustache 4mo ago
    I'd tend to say that it is probably because they haven't yet crippled their AI bot with the same dark patterns (trying to make you select insurance, paid selection of seats, additional luggages, rented car at the airport) as they do on the website. Airlines websites could be so much simpler and quick to use if they weren't designed to be full of traps. Don't expect that edge to persist indefinitely, they are in the adoption phase.
    - lacy_tinpot 4mo ago
      It becomes a problem when individual users are driving these agents for them, locally through computer use.
- tempest_ 4mo ago
  The problem is that the agents can not be trusted to do things so at the end of the day you wade through loads of crap and they cant solve your problem because they usually only have the same powers you do. Great if grandma doesnt know how to use a web form, fucking useless for everyone else.
marcosdumay 4mo ago
Yes, it's a generational split. People in their 60s or older get confused. People in their 40s or 50s tolerate it better. Younger people hate it with a passion and will hate anything that it touches.
- Gigachad 4mo ago
  The hate Gen Z has for AI products and companies is intense. And they will look at you like a lesser person for using any AI product.

Gen Z hates AI… according to https://www.theverge.com/ai-artificial-intelligence/920401/gen-z-ai https://www.theverge.com/ai-artificial-intelligence/920401/g... (and others)

lacy_tinpot 4mo ago
If that were true schools wouldn't have a problem with AI. AI usage is rampant.
- foobarchu 4mo ago
  I've actually been told by my teacher friends who used to complain about too much AI that their high school students are starting to reverse course here, and are now bullying each other for actual or perceived AI use. It's become cringe.
  - lacy_tinpot 4mo ago
    Assuming that's even remotely true, nerds were bullied for their use of computers. Now no one uses computers because only loser nerds use computers...
    - beepbooptheory 4mo ago
      Sure but like.. talking to a chatbot is like the most un-nerdy in spirit thing you can do next to playing football. Nerds are, imo, attracted to esoteric complexity, long bouts of focused, actual, solitude getting to the bottom of the something. it's why they are stereotypically socially misadjusted sometimes. A "dork" is someone who likes AI a lot I think... They usually revolve more around a product or brand, and focus more on how great it is and everyone should like it. Rather than the "you wouldn't understand leave me alone" of the nerd.
      - lacy_tinpot 4mo ago
        I don't think you're familiar with the current state of AI tools then.
        beepbooptheory 4mo ago
        I'm sure you're writing lots of yaml files or whatever but it will never touch the kind of obsession and commitment any nerd had pouring over a DnD manual. Either way, by it's very nature AI is about helping you do something else right? Its not the thing, its the means to do something else. It's just a totally different spirit and set of incentives imo.
    - foobarchu 4mo ago
      The claim was that the AI use is rampant in youth right now. I countered that with (real) anecdotal evidence from those who have the best view into the problem. You have not refuted me in any way. If anything, you're implying a completely independent outcome that AI goes the way of computers and becomes truly ubiquitous DESPITE being unpopular with kids right now. That would be supporting what I suggested.
- jcranmer 4mo ago
  AIUI, most of the AI usage by students is seen by themselves as cheating, and cheating is largely for the tasks that you don't care about. Which means there's likely a strong association with students of generative AI work products with "we don't care about the quality of this stuff." Rampant use of AI for cheating is not at all incompatible with negative opinions of AI.
  - lacy_tinpot 4mo ago
    Is this all being astroturfed? Even researcher are using AI to do their research. It's not just being used for cheating.
    - ben_w 4mo ago
      People who hate AI probably think claims that researchers are using AI to do their research are either astroturfed… or worse, are examples of researchers who are cheating. While I get useful artefacts of work out of AI, ooh boy do I agree with everyone who finds the output itself to be annoying to read (and in many cases annoying to watch, though the image and video models are getting better).
  - footydude 4mo ago
    > Rampant use of AI for cheating is not at all incompatible with negative opinions of AI. Possibly. Either way it (for me at least) neatly highlights why AI will succeed. The students you talk about don't abstain from AI use entirely - they utilise AI for things they consider 'unworthy' of their attention/effort. That is precisely the market AI will capture first - the tasks and processes that people (in general) have to do but don't really have any passion/interest in doing and for which perfection isn't critical. And what may surprise many people in this thread (given its flow so far)...there are a whole heap of things that you and I care about, that 10s if not 100s of millions of other people consider 'unworthy' of their attention/effort and for which they will happily make do with a 'sub par' AI experience if it's cheaper, easier, more convenient.
  - Spooky23 4mo ago
    School is also an arms race. They are fighting for rank, once people use it for that purpose you have to keep up.
- deleted 4mo ago
  [deleted]

prmoustache 4mo ago

I don't thinks so because the ai bot will reliably give you the answers you could already get from the website to begin with and will never solve your problem. If people are calling or opening an interactive chat, this is because all automatized procedures have already failed and you are in a situation not supported by them.

lacy_tinpot 4mo ago
I think people clicking through websites will be viewed the same as people going to the library and reading through books to research. You just get the information you need way quicker. Recently I had to make changes to cancel my flight. Luckily the website had an agent and I used it to cancel my flight. Didn't have to wait for an email/chat or worse call. I even rescheduled my flight using the same website agent. It's just way more convenient.
- prmoustache 4mo ago
  I'd tend to say that it is probably because they haven't yet crippled their AI bot with the same dark patterns (trying to make you select insurance, paid selection of seats, additional luggages, rented car at the airport) as they do on the website. Airlines websites could be so much simpler and quick to use if they weren't designed to be full of traps. Don't expect that edge to persist indefinitely, they are in the adoption phase.
  - lacy_tinpot 4mo ago
    It becomes a problem when individual users are driving these agents for them, locally through computer use.
tempest_ 4mo ago
The problem is that the agents can not be trusted to do things so at the end of the day you wade through loads of crap and they cant solve your problem because they usually only have the same powers you do. Great if grandma doesnt know how to use a web form, fucking useless for everyone else.

marcosdumay 4mo ago

Yes, it's a generational split. People in their 60s or older get confused. People in their 40s or 50s tolerate it better. Younger people hate it with a passion and will hate anything that it touches.

Gigachad 4mo ago
The hate Gen Z has for AI products and companies is intense. And they will look at you like a lesser person for using any AI product.