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I’m unable to order this laptop without a charging brick which is now illegal in the EU. Same goes for the standard one year warranty. Should be two at minimum
by retired 6mo ago
I’m unable to order this laptop without a charging brick which is now illegal in the EU.
Same goes for the standard one year warranty. Should be two at minimum.
I had my country configured to Belgium while testing this.
- Zardoz84 6mo agodoesn't charge by USB-C ?
- teekert 6mo agoThey are free to charge you extra for taking the charger out of the box. So I'd grant them a bit of civil disobedience on this one and just take that nice GaN charger. I can see the EU's take on this, and maybe overall this will even be good. I have some nice Anker chargers and can charge everything we have at home with them (added some USB-C to ligthning/micro-USB thingies here and there), but I'd be a bit annoyed if the EU would force my company operating with small margins to have 2 versions of my packaging workflow. Maybe they should just "encourage" good behaviour? With a law that is less forcing, ie just say: "If you offer a version without charger, the price must be the same as with charger. " That would (slightly) encourage leaving it out, while not forcing companies' hands. The laptop is being shipped anyway, so I assume the charger in there may be a "sweet deal" if you need one. 65W GaN chargers are a nice sweet-spot at the moment (size/power/price-wise), ie Ikea has one at 14 eur), wouldn't mine having one or two extra.
- retired 6mo agoThe easiest option to implement would be to have separate SKUs for the charger and the laptop. And not three SKUs: laptop with charger, laptop without charger, separate charger. If you ship to multiple countries you can reduce the SKUs even more as the laptop SKU isn’t country specific anymore. Offering a version without the charger for the same price would not reduce ewaste which is the point.
- IshKebab 6mo agoThe laptop SKU probably would be country specific due to keyboard layouts though.
- retired 6mo agoForgot about that one! And EU devices need an engraved trash-can (WEEE symbol) https://europa.eu/youreurope/business/product-requirements/labels-markings/weee-label/index_en.htm https://europa.eu/youreurope/business/product-requirements/l...
- amarant 6mo agoNice Glyph for the delete key! I wonder if that would be seen as compliance...?
- throwuxiytayq 6mo ago> The laptop is being shipped anyway, so I assume the charger in there may be a "sweet deal" if you need one You do realize you’re paying for the charger, right? And you don’t like the option of not having to purchase the charger?
- teekert 6mo agoSure. And support is paying for people that are buying chargers that are too weak. Or otherwise crappy. This is a Dutch source, but BTO charged 25 eur to remove the charger [0], because they prefer not to deal with people trying their own wonky chargers. Ok, so this was a 100 W+ laptop, arguably different (BTO only does this with 100 W+ models). [0]: https://tweakers.net/nieuws/245774/bto-rekent-25-euro-boete-om-gamelaptops-te-leveren-zonder-adapter.html https://tweakers.net/nieuws/245774/bto-rekent-25-euro-boete-...
- nottorp 6mo agoDo they actually have a business presence in the EU? If not, how would those rules apply to them? Edit: tbh, the new "user friendly" idea of automatically converting US prices to the local currency of the visitor in spite of the company not having any connection to the visitor's locale always makes me think of drop shippers, not of legitimate businesses. Especially if i'm in a non USD non EUR country, I am fully aware that there are different currencies in the world, I already have an established process for converting between those currencies and it's likely to be more to my advantage than whatever Stripe offers so please cut it down.
- yreg 6mo agoThey are mandated to provide 2-year legal guarantee under EU consumer protection law when they target EU consumers -> i.e. operate an eshop that ships to EU and sells in local currencies. Regardless of where they are located.
- nottorp 6mo agoAnd those EU consumer protection laws apply outside the EU? I know that USers think their laws apply everywhere, but that's just a myth.
- yreg 6mo agoSame goes for e.g. GDPR compliance. You need to comply with GDPR when offering services to individuals in the EU no matter where you are based.
- echoangle 6mo agoIn the opinion of the EU, they do as long as the customer is in the EU. Everything else is just enforcement.
- foldr 6mo agoThey apply to products that a company ships to the EU, yes. As another poster points out, these could (in principle at least) be seized at customs if they are noncompliant.
- walthamstow 6mo agoWait til you hear about Hacker News' level of compliance with the GDPR
- klez 6mo agoI'm curious: why is hacker news non-GDPR-compliant?
- deleted 6mo ago[deleted]
- walthamstow 6mo agoYou can't delete your account by self-service, you have to email dang, which is probably non-compliance because it adds friction. It's a grey area, it'd have to be tested in court. I highly doubt anyone will bring a case though. That's like calling the police on your own drug dealer. (IANAL)
- dgellow 6mo agoI don’t see how that has anything to do with GDPR. An email is a perfectly fine way to initiate the process. It’s not a gray area
- deleted 6mo ago[deleted]
- KaiserPro 6mo ago> which is probably non-compliance because it adds friction. You're gonna have to point to part of the regulation where thats not allowed. there is a mechanism for deletion. so long as its done within 30 days its still within spec
- deleted 6mo ago[deleted]
- 6mo ago
- postepowanieadm 6mo agoIt's not warranty, it's Gewährleistung.
- lonelyasacloud 6mo agoIt's not $megacorp, try contacting them and asking.
- harel 6mo agoThey do reply on webchat and are quite nice.
- throwaway27448 6mo agoWhat is illegal about the charging brick?
- rcxdude 5mo agoIt's an anti-waste measure: a large number of supplied chargers are essentially thown straight in the bin because people already have a compatible charger.