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Snowflake lays off documentation staff after they train AI replacement
- swingboy 7mo agoMore disenfranchised employees to be soldiers in the Butlerian Jihad.
- conartist6 7mo agoSounds like a company digging its own grave by forcing its employees to dig their own graves
- add-sub-mul-div 7mo agoIt sounds like a company that will profit more by saving money and giving their customers a worse product, and they don't have to worry about the consequences of that because every other company is doing it too.
- conartist6 7mo agoYes, but what if some companies don't do it and instead make better products. Do we think that's impossible? Because with so many companies focused on making worse products more cheaply, it seems like it should be easier than ever to win the game by making good products...
- AndrewKemendo 7mo agoConsumers have voted over and over and over and they are very clear: The vast majority will choose cheap vs good Commodity products win in the long term and “better” products that are more expensive will go out of business
- disgruntledphd2 7mo ago> Consumers have voted over and over and over and they are very clear: The vast majority will choose cheap vs good Snowflake customers have definitely not made this choice, as Snowflake is good but very, very expensive. They're basically the Oracle of cloud.
- AndrewKemendo 7mo agoIsn’t Oracle the oracle of cloud? And this still fits, if snowflake is feeling pressure from lower cost entrants or demand from investors for more profit then it would track I don’t necessarily disagree that it’s a risk but people assume that companies optimize for product stickiness but in fact they don’t, most companies optimize for investor relationships
- conartist6 7mo agoYeah the real holy grail is a product that's both cheaper and better. If we're still climbing the ladder of abstraction, over time it does become possible to build products both cheaper and better.
- LiquidSky 7mo agoBut who cares about the long term when you could make a killing this year or even just this quarter and walk away with a fortune.
- LiquidSky 7mo ago>Do we think that's impossible? Yes. Even if it weren't, it doesn't even seem to matter anymore. Making better products doesn't seem to lead to more money than churning out shit and financializing it, so why would anyone bother?
- ivraatiems 7mo agoI'm sure this will work out well and in no way impact the quality of their product.
- AndrewKemendo 7mo agoThe brutal part: they made the senior writers spend their final 6 weeks "knowledge transferring" to the AI system I’ve said this for decades: The future is transfer learning from humans to machines until the point where bootstrapping new behaviors doesn’t need a human
- bombashell 7mo agoInteresting perspective, I honestly had not thought about it this way. I work on problems around knowledge transfer but always from the angle of people leaving or transitioning roles where the goal is to preserve knowledge so it does not get lost. Framing it as people effectively training the system that might replace them feels pretty brutal.
- AndrewKemendo 7mo agoIt’s literally how information transfer happens between humans and machines forever - how do you think factory automation works? The deming system was literally timing every human task and then replacing them mechanically one at a time See one, do one, teach one has been standard in bootstrapping behavior learning in advanced mammals since the early 20th century Why would it not be applied to non human systems that are capable of replicating it
- daheza 7mo agoThis is so interesting. My work is having us do a AI hackathon where we have to attempt to do our daily job only using AI tooling. No writing any code yourself, no manual input besides to the agents. I guess I should prepare myself for the inevitable conclusion of this.
- AndrewKemendo 7mo agoMove up the technical-product abstraction stack if you want to survive
- ratrace 7mo ago[dead]
- morgango 7mo agoA young Kim Catrall had a Vulcan commentary on this: https://www.elastic.co/customers https://www.elastic.co/customers
- theletterf 7mo agoHow is that link related to the post?
- spzb 7mo ago>Documentation quality hasn't dropped because the AI learned from the best Yet