4 ms·
Yes, the apps perform better/faster and generally have more UI thought put into them. Overall, lower friction. Often when people need to use their banking app,
by 1123581321 7mo ago
Yes, the apps perform better/faster and generally have more UI thought put into them. Overall, lower friction. Often when people need to use their banking app, they're in a hurry, maybe stressed (e.g. in line at a grocery store) so everything the bank can do quickly and with visual assurance helps.
On the premium end of banking, where users generally aren't stressed about money, offering an app is more about catering to however the user prefers to interact.
- ahartmetz 7mo agoA small screen and shitty keyboard are friction to me shrug
- 1123581321 7mo agoYou must know most people only have their phones when they are running errands, at work, etc.
- autoexec 7mo agoMost people only have phones period. Desktop computers are not common.
- DonsDiscountGas 7mo agoI'm the same way but we're both posting on hacker news. Many people prefer phones
- dangus 7mo agoSomething I have on me at all times Versus Drive to the bank, wait in line, talk to someone who misunderstands me, fill out a deposit/withdrawal slip, and also if it’s not 9AM - 5PM I just can’t do this at all.