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The cost of adding a support desk outweighs any potential profit, I would imagine by a huge amount given accounts are ‘free’. It’s not that the executive don’t
by hsbauauvhabzb 8mo ago
The cost of adding a support desk outweighs any potential profit, I would imagine by a huge amount given accounts are ‘free’.
It’s not that the executive don’t know, it’s that they don’t care.
- duskdozer 8mo agoIf they weren't making enough money from having people use their "free" accounts, they wouldn't offer them.
- hsbauauvhabzb 8mo agoI’m not disputing that, I’m suggesting the cost of support staff outweighs the value (to google) of retaining broken or lost accounts. I’m not a legal expert but it might be a good pre-emptive move to add support even if it’s extremely poor purely to avoid government regulation (given identity is basically bound to email, it might be a unique scenario if someone is unable to identify because of a private company, etc).