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Does anyone here know the reason why Pcbway stopped accepting credit cards? My colleague asked them but I recall there wasn't a clear answer. It is puzzling why

by amelius 8mo ago

Does anyone here know the reason why Pcbway stopped accepting credit cards? My colleague asked them but I recall there wasn't a clear answer. It is puzzling why they would make it harder to do business with them from outside China. Jlcpcb doesn't have this problem.

bArray 8mo ago
It was either PCBWay or JLCPCB, but they had a "review window" where it was possible to make changes or cancel an order. They recently switched this to be an automated review, so there was no opportunity for corrections. It could be that the card companies blacklisted them after people started cancelling orders with their credit cards, because their UI stopped supporting the feature.
- Liftyee 8mo ago
  Ordered from JLC a few weeks ago, their "review" is still manual. You can select a "confirm production file" option to get a second chance too.
- crote 8mo ago
  Don't they have a rather exhaustive self-service review UI on submission? Allowing people to cancel after they already verified exactly what they were getting seems a bit excessive, no?
  - greyface- 8mo ago
    I will review a board a dozen times, find no issues, submit it for production, then 5 minutes later discover an obvious bug. Characterize it how you will, the cancellation window has saved my bacon more than once.
    - bArray 8mo ago
      Exactly this. You calm down, take a cup of coffee, marvel at your beautiful design, and then spot something out of place. The actual review has saved me a few times too, for example: "are you sure there are no copper layers in your PCB design?" - Doh! A few times they have raised issues regarding the limitations of their manufacturing capabilities, and this too has saved time and cost.
auxym 8mo ago
They had stopped for a while because they were transitioning away from using Paypal as a processor. A few weeks, maybe a month or so tops? I had to switch to JLC PCB for an order back in January, because they didn't support any viable payment method for me in Canada (tried to make a payoneer account, they don't do business in Canada). But I just checked and it seems that they now accept CCs again.

by amelius 8mo ago

bArray 8mo ago

It was either PCBWay or JLCPCB, but they had a "review window" where it was possible to make changes or cancel an order. They recently switched this to be an automated review, so there was no opportunity for corrections. It could be that the card companies blacklisted them after people started cancelling orders with their credit cards, because their UI stopped supporting the feature.

Liftyee 8mo ago
Ordered from JLC a few weeks ago, their "review" is still manual. You can select a "confirm production file" option to get a second chance too.
crote 8mo ago
Don't they have a rather exhaustive self-service review UI on submission? Allowing people to cancel after they already verified exactly what they were getting seems a bit excessive, no?
- greyface- 8mo ago
  I will review a board a dozen times, find no issues, submit it for production, then 5 minutes later discover an obvious bug. Characterize it how you will, the cancellation window has saved my bacon more than once.
  - bArray 8mo ago
    Exactly this. You calm down, take a cup of coffee, marvel at your beautiful design, and then spot something out of place. The actual review has saved me a few times too, for example: "are you sure there are no copper layers in your PCB design?" - Doh! A few times they have raised issues regarding the limitations of their manufacturing capabilities, and this too has saved time and cost.

auxym 8mo ago

They had stopped for a while because they were transitioning away from using Paypal as a processor. A few weeks, maybe a month or so tops? I had to switch to JLC PCB for an order back in January, because they didn't support any viable payment method for me in Canada (tried to make a payoneer account, they don't do business in Canada). But I just checked and it seems that they now accept CCs again.