6 ms·
It's ridiculous that a journalist writing technical blogs didn't even check that his Surface was fully patched. That's the first thing you should do with any s
by jorts 14y ago
It's ridiculous that a journalist writing technical blogs didn't even check that his Surface was fully patched. That's the first thing you should do with any system. I don't own a Surface so I don't know whether Microsoft told users to update their Surface shortly after starting it up, but they definitely should have so that these types of articles don't get published.
- objclxt 14y agoI just bought a Surface from a Microsoft Store today, and the store assistant not only told me there were updates available but showed me how to update it. So they're definitely making a pro-active effort to encourage people to update where possible.
- jorts 14y agoI imagine that if it's anything like any version of Windows to come out since XP, or possibly even earlier, that updates are one of the first things that are presented to you post-install.
- seanmcdirmid 14y agoIt doesn't seem that this is the case this, its even obscured as an optional update. See the linked article for more information.
- fel0niousmonk 14y ago'Obscured' isn't the right word. It's business as usual for office (and other non-system) updates to be under the 'Optional' category..
- seanmcdirmid 14y agoOne place to update apps on a system would be nice. I know windows as lots of legacy, but how many apps are optional system updates on windows rt?
- AndrewNCarr 14y agoI can easily imagine that MS store employees have been instructed to do this as a result of this issue. If that is the case, good responsiveness from MS. Somewhat reminds me of the following story. Not exactly, but it is an interesting read anyway: http://www.theregister.co.uk/2011/11/25/charles_eicher_christmas_1984/print.html http://www.theregister.co.uk/2011/11/25/charles_eicher_chris...
- yuhong 14y agoTo be honest, this update was a bit hard to find. You had to go to the desktop Windows Update to find this update.
- jorts 14y agoThat does lessen the absurdity of it a little, but isn't Word a Desktop application so he'd be in the Desktop where he would be prompted for updates?
- MBCook 14y agoWhile that does make sense, it's a little odd that there are two places to find updates.
- BrentOzar 14y agoI didn't get prompted for updates at all. I did the Windows RT updates through the Metro UI, the app updates through the Windows Store, and there's yet a third place - Install Optional Updates.
- ladzoppelin 14y agoThey do it for the page views. Its really simple to come up with a snarky title and talk about things without doing any research. What is crazy is that the original author probably came up with the "Why I returned my surface" idea months before it was even released. If it was not because of the Office issue it would of been some other half-truth/fixable issue that he would call a "show stopper" and laugh while it goes "viral".
- jorts 14y agoYou're probably correct and I absolutely hate it.
- BrentOzar 14y agoHonestly, no. I bought the Surface expecting to ditch my iPad. I wrote the post and left the house to go furniture shopping with my girlfriend. I was totally stunned when it made HN and Reddit - I don't write for hits or publicity.
- jlarocco 14y agoNo, what's ridiculous is that I would need to check for software updates for a brand new piece of hardware that's only been released for two days. That's just piss-poor quality.