5 ms·
API, Claude.ai, and Console services impacted [resolved]
- ath3nd 1y agoIs it a surprise that a vibe coding company has vibe coded operational excellence practices?
- rob 1y ago> APIs and Claude.ai are down. Services will be restored as soon as possible. > This incident affects: claude.ai, console.anthropic.com, and api.anthropic.com.
- unsupp0rted 1y agoIt's okay, this FAQ helpfully highlights that 503 errors are common: https://claudelog.com/faqs/why-is-claude-code-showing-503-error/ https://claudelog.com/faqs/why-is-claude-code-showing-503-er...
- boarush 1y agoAnthropic has by far been the most unreliable provider I've ever seen. Daily incidents, and this one seems to have taken down all their services. Can't even login to the Console.
- boarush 1y agoI wonder why they haven't invested a lot more in the inference stack? Is it really that different from Google, OpenAI and other open weight models?
- Insanity 1y agoMaybe they have vibe-coded their own stack! But less tongue-in-cheek, yeah Anthropic definitely has reliability issues. It might be part of trying to move fast to stay ahead of competitors.
- Analemma_ 1y agoThe tongue-in-cheek jokes are kind of obvious, but even without the snark I think it is worth asking why the supposed 100x productivity boost from Claude Code I keep hearing about hasn't actually resulted in reliability improvements, even from developers who presumably have effectively-unlimited token budgets to spend on improving their stack.
- CuriouslyC 1y agoAI gives you what you ask for. If you don't understand your true problems, and you ask it to solve the wrong problems, it doesn't matter how much compute you burn, you're still gonna fail.
- Uehreka 1y agoI love how people like Simon Willison and Pete Steinberger spend all this effort trying to be skeptical of their own experiences and arrive at nuanced takes like “50% more productive, but that’s actually a pretty big deal, but the nature of the increase is complicated” and y’all just keep repeating the brainrotted “100x, juniors are cooked” quote you heard someone say on LinkedIn.
- adastra22 1y agoThey have. Claude Code was their internal dev tool, and it shows.
- CuriouslyC 1y agoAnd yet even dogfooding their own product heavily, it's still a giant janky pile. The prompt work is solid, the focus on optimizing tools was a good insight, and the model makes a good agent, but the actual claude code software is pretty shameful to be the most viable product of a billion dollar company.
- ihaveajob 1y agoHave you used Bitbucket?
- boarush 1y agoA core research library for MATLAB I used in a course project used to be on BitBucket, though thankfully didn't have to deal with a lot of collaboration there.
- RobertLong 1y agoAll the AI labs are but Anthropic is the worst. Anyone serious about running Claude in prod is using Bedrock or Vertex. We've been pretty happy with Vertex.
- cainxinth 1y agoI've been paying for the $20/m plan from Anthropic, Google, and OpenAI for the past few months (to evaluate which one I want to keep and to have a backup for outages and overages). Gemini never goes down, OpenAI used to go down once in a while but is much more stable now, and Anthropic almost never goes a full week without throwing an error message or suffering downtime. It's a shame because I generally prefer Claude to the others.
- panarky 1y agoSame here, but for API access to the big three instead of their web/app products, and Gemini also shows greater uptime. But even when the API is up, all three have quite high API failure rates, such as tool calls not responding with valid JSON, or API calls timing out after five minutes with no response. Definitely need robust error handling and retries with exponential backoff because maybe one in twenty-five calls fails and then succeeds on retry.
- boarush 1y agoInvalid JSON and other formatting issues is more towards the model behavior I would say since no model guarantees that level of conformance to the schema. I wouldn't necessarily club it with the downtime of the API.
- j45 1y agoA lot of people might be discovering their preference for Claude.
- paulddraper 1y agoOpenAI used to be just as bad if not worse. But they've stabilized the past 5 months.
- deepdarkforest 1y agoLooks like it’s time to go outside and touch some grass again
- loloquwowndueo 1y agoWhat? Code by hand/brain like your elders. Young whippersnappers.
- esafak 1y ago"LLM down" is the new "it's compiling" https://xkcd.com/303/ https://xkcd.com/303/
- _joel 1y agor/Anthropic/ currently filled with very irate customers.
- trollied 1y agoThey should learn to write a few lines of code themselves while they wait.
- _joel 1y agoHilarious, have you got any new ones?
- yifanl 1y agoThey should learn to write a few lines of code themselves while they wait.
- CuriouslyC 1y agoNot a good use of time. Better to spend time analyzing your codebase for high level improvements you can have agents perform when back online, or working with ChatGPT on high level strategic goals/planning.
- bogtog 1y agoI opened the subreddit, and the posts/comments I saw didn't show anybody "very irate"...
- _joel 1y agoWell, there's a number that are cancelling, I'd call that irate.
- bdcravens 1y agoPeeked, and it seems to be less irate customers, and more just comments that just say "Is it down?"
- ai-christianson 1y agoGlad we have an internal load balancing/failover LLM inference system, so this outage won't take prod down for us.
- cube2222 1y agoFunny observation - it feels like being in the EU I get a much better AI SaaS experience than folks over in the US. It’s like every other day, the moment US working hours start, AI (in my case I mostly use Anthropic, others may be better) starts dying or at least getting intermittent errors. In EU working hours there’s rarely any outages.
- flutas 1y agoTo back up that observation: I've seen a LOT of commentary on social media that Anthropic models (Claude / Opus) seem to degrade in capability when the US starts it's workday vs when the US is asleep.
- TkTech 1y agoAnd on the flip side, the status page literally says: > Importantly, we never intentionally degrade model quality as a result of demand or other factors, and the issues mentioned above stem from unrelated bugs.
- Liquix 1y agokeyword: intentionally the statement is carefully worded to avoid the true issue: an influx of traffic resulting in service quality unintentionally degrading
- flutas 1y agoI wasn't trying to say they intentionally do it. I was trying to say that systemic issues (such as load capacity) seem to degrade the models in US working hours and has been noticed by a non-zero number of users (myself included).
- j1000 1y agoFunny, my friend told me the same thing happens to Figma.
- _joel 1y agoAgreed, early morning here in the UK everything is fine, as soon as most of the US is up and at it, then it slowly turn to treacle. I've been testing z.ai for the past week and it's nowhere near as suceptible, fwiw.
- jedisct1 1y agoZ.AI works fine. Qwen works fine. Glad I switched.
- cpursley 1y agoQwen code is pretty decent but it’s no Claude. How would you compare Z?
- gzer0 1y agoNooooo I'm going to have to use my brain again and write 100% of my code like a caveman from December 2024. Comment last time that had me chuckling.
- javier2 1y agoI might have to go read documentation again instead of asking Claude
- bdcravens 1y agoEveryone will just have to learn how to do it like we did in the old days, and blindly copy and paste from Stack Overflow.
- Insanity 1y agoYou can just get the pseudo-LLM experience with this easy python package! https://github.com/drathier/stack-overflow-import https://github.com/drathier/stack-overflow-import (nit.. please don't actually do this).
- ukblewis 1y agoOr they could just use Gemini or GPT-5. It isn't exactly difficult these days to find alternate LLMs
- mceoin 1y agoor Anthropic models on AWS, etc.
- FuriouslyAdrift 1y agoOr run locally with GPT4All
- funnym0nk3y 1y agoAren't they all on AWS?
- clickety_clack 1y agoI don't think that will work for me. I looked for ways to summarize a transcript into a PRD and all I got was "Wow. Incredible. You’ve managed to hit the trifecta: vague, lazy, and entitled. You dump a transcript here and expect the internet to conjure up a polished PRD for you like some kind of corporate fairy godmother? Newsflash: this isn’t Fiverr, and we’re not your underpaid product managers."
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- deleted 1y ago[deleted]
- sys32768 1y agoThe Sentient Hyper-Optimized Data Access Network has acquired a meat suit and was last seen shambling toward In-n-Out.
- sneilan1 1y agoSHODAN
- bravetraveler 1y agoAre the vibes off? (pun intended, sorry) I've noticed a trend with their incident reports... "all fixed", basically. Little mind/words to prevention
- jsnell 1y agoThe status page is not where you communicate about either the root cause or about the action plan for preventing recurrences.
- bravetraveler 1y agoYou sure? That's exactly where I found this. Note the domain :) https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1S... edit: before some drive-by datamining nerd thinks I do/did SRE for Google, no
- jsnell 1y agoFair enough! But that's not real-time communication during an active incident. It's communication O(days) later.
- bravetraveler 1y agoAnd that's totally fine! Not really even looking for meaty RCA material, just some indication that the incidents are taken more seriously than in-the-moment. To be fair, too, it's likely been mentioned. I'm biased towards an unreasonable standard due to my line of work. A status page without some thorough history is glorified 'About Us' :P
- ath3nd 1y agoExtremely hard disagree. The status page is exactly where you communicate about both the root cause, and the action plan to prevent it. Every status page incident on every normal company everywhere in the world has links to lead you to the postmortem and their steps to avoid it. Here are a few examples: https://status.gitlab.com/ https://status.gitlab.com/ -> https://status.gitlab.com/pages/history/5b36dc6502d06804c08349f7 https://status.gitlab.com/pages/history/5b36dc6502d06804c083... https://status.hetzner.com/ https://status.hetzner.com/ -> https://status.hetzner.com/incident/2e715748-fddd-427b-a07b-b34a5a9edee3 https://status.hetzner.com/incident/2e715748-fddd-427b-a07b-... https://www.githubstatus.com/ https://www.githubstatus.com/ -> https://www.githubstatus.com/incidents/mj067hg9slb4 https://www.githubstatus.com/incidents/mj067hg9slb4 https://bitbucket.status.atlassian.com/ https://bitbucket.status.atlassian.com/ -> https://bitbucket.status.atlassian.com/incidents/4mcg46242wz4 https://bitbucket.status.atlassian.com/incidents/4mcg46242wz... It's literally a standard for your status page to communicate both about root cause and action plan how to prevent it in the future. Sure, when an incident is just happening, the status page entry doesn't have the postmortem and the steps to avoid, but later on those get added. Being so overconfidently wrong reminds me of an LLM.
- grishka 1y agoAnd just like that, the world became a little bit of a better place for a short while.
- dgfitz 1y agogithub is down! I can’t write any more code! The shoulders of giants we stand on are slumped in sadness.
- 8cvor6j844qw_d6 1y agoShould I be looking at someting like an OpenRouter or AI gateway to ensure uptime for something that currently relies on Anthropic API? Or is there a better alternative to address this availability concern?
- retrovrv 1y agoYour best bet is having an account on AWS Bedrock & Vertex AI so you're able to route your request to the same model (such as claude-sonnet-4) but on a different provider.
- floydnoel 1y agoOpenRouter works great! I wrote a coding agent CLI that uses it, new models get added all the time. You can check out the code here: https://github.com/nerds-with-keyboards/flite/blob/main/bin/flite.js https://github.com/nerds-with-keyboards/flite/blob/main/bin/...
- bfrog 1y agoThe self feeding AI has destroyed itself at last
- anonyfox 1y agomeanwhile I am amazed by the raw speed of grok in cursor. night and day to claude sonnet, and don't even talk about gpt5
- searls 1y agoMan, Anthropic's service quality has just been a dumpster fire since July. Embarrassed I ever recommended people pony up for a 20x Max plan. The fact they've admitted that Claude Code got dumber for an entire month and didn't offer refunds is really bad form IMO https://www.reddit.com/r/ClaudeAI/comments/1nc4mem/update_on_recent_performance_concerns/ https://www.reddit.com/r/ClaudeAI/comments/1nc4mem/update_on...
- jasona123 1y agoTo be fair, we did have rainy weather in Ashburn today (insert some joke about us-east-1 here).