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[Caveat: there aren't many Lyft drivers in my town, so I have only used Uber] The problem is their system extorts you into tipping. If you don't tip, the drive
by StableAlkyne 1y ago
[Caveat: there aren't many Lyft drivers in my town, so I have only used Uber]
The problem is their system extorts you into tipping. If you don't tip, the driver will give you a 1/5 rating. If your rating averages low enough, nobody will pick you up. It's more of a bribe you pay for a good passenger rating than an actual tip.
As a result, you're forced to tip if you want to use it long term.
Personally, I'm hoping Waymo takes Uber's lunch money. I will gladly pay more for a service has not been infected with tipping.
- Macha 1y agoDon't the drivers only see the tips in aggregate form at the end of the week?
- FireBeyond 1y agoUnsure. But they at least know you've tipped. "Steve thanked you for your tip."
- addaon 1y ago> Unsure. But they at least know you've tipped. "Steve thanked you for your tip." Wait, is that actually based on driver action? I assumed it was just another notification to drive "engagement" when someone accidentally taps it, same as the daily "special deals" for Eats and stuff.
- biztos 1y agoI don’t know if that’s really how it works with Uber, but surely Waymo could charge extra for “priority pickup” if it got popular enough.
- StableAlkyne 1y agoUnless the app changed in the past year, they can see individual tips and can change their passenger ratings for those who don't pay the "optional" tip. Source: https://www.reddit.com/r/uber/comments/18x5rxj/do_drivers_see_which_rider_tips_them/ https://www.reddit.com/r/uber/comments/18x5rxj/do_drivers_se...
- Dylan16807 1y agoIf it's actually for priority that's okay. It will only have a significant effect when they're hitting their capacity limits, and it ends up being similar to surge pricing. If they start refusing to pick up people that don't pay, while having idle cars, I expect them to get in trouble in various ways.
- oefrha 1y agoThat’s straight up false. I don’t tip and my Uber passenger rating was ~4.95 last I checked.
- StableAlkyne 1y agoA single anecdote does not a dataset make
- poincaredisk 1y agoI never tip because it's not a custom in my country, but out of your two contradicting stories I believe the other one more. Does the driver even know the tip amount before rating the passenger? It works make sense if they didn't. If he does it's indeed a bit weird (in a country where tipping is almost mandatory).
- oefrha 1y agoTipping isn’t “almost mandatory”. People were happily driving Ubers before they even introduced the tipping feature in-app. My rating is based on taking hundreds of rides while living for years on both coasts, in CA and NJ. Out of all those rides only one driver (a horrible one, who took like three wrong turns in twenty minutes, with navigation) ever asked for a tip. I maintain my rating by being clean, polite, and punctual.
- oefrha 1y agoAnd yours isn’t a single anecdote? Oh wait, it’s actually not: > If you don't tip, the driver will give you a 1/5 rating. It’s a definitive, and provably false statement.
- kortilla 1y agoThey have to rate long before you tip/rate.
- throw4f543w 1y agoDrivers have up to two weeks to change passenger ratings. A petty driver could see their passenger tipped and then go back and change the ratings.
- fluidcruft 1y agoI haven't really thought about whether it's known or unknown. I've assumed it was known, but often I tip cash anyway.