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And they don't understand that respecting users (and non-users) has value, and changes how people see your company.
by JoshTriplett 2y ago
And they don't understand that respecting users (and non-users) has value, and changes how people see your company.
- trinsic2 2y agoIt's going to take a cultural shift in awareness of how abusing peoples freedom harms society before this really changes. Probably 95% of people on hackernews works for corporations that do this. Do what you can to shift the awareness.
- ikiris 2y agoThey understand it just fine. Their reward metrics only care about the impact they had, not the externalities.
- izacus 2y agoRespecting the users does not have value FOR THEM. That's how the job works - they're measured on how much people they trick into falling into their feature so they can put together a slide deck with nice DAU numbers. Same for engineers - user respect doesn't have value for them either, you'll get the laziest, easiest implementation of a given ticket. Or the most complex and one if they're up for promotion or want to learn a new tech. Afterwards, both groups will happily run towards greener pastures by the time any of this "respect value" materializes.