>What if they are backed by investors? I agree that could nix the argument about better lifetime value per customer. I think the overall argument ends up goin

>What if they are backed by investors? I agree that could nix the argument about better lifetime value per customer. I think the overall argument ends up going through anyways, because investors want to invest in companies that make good products. Paul Graham is constantly emphasizing the importance of pleasing your customers. >And there are a gazillion other reasons why they could spend more on that ad ... I think ads are still statistical evidence though.