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Ask HN: Is ChatGPT down?
- rvz 2y agoSo many major outages and little gets fixed. Almost as if nothing was learned since the previous postmortem from the last outage. Can't wait for this postmortem to be released.
- pluto_modadic 2y agowow, Azure breaks a lot. DuckDuckGo is usually the way I notice that it's broken... because Bing tanks.
- readyplayernull 2y agoDidn't notice, Claude is my goto bot for programming.
- deleted 2y ago[deleted]
- alex_young 2y agoSeems that way. Status page says we’re wrong though. https://status.openai.com/ https://status.openai.com/
- transcriptase 2y agoWish I could find where someone at AWS described in great detail why their status page was so useless for so long. It basically needed so many approvals to change it (which was disincentivized by SLAs) that issues were usually resolved first. That’s setting aside when they hosted the status red/yellow/green indicator images on s3, so the surest sign that s3 was having issues was that the status indicators didn’t load at all.
- jiggawatts 2y agoYou answered your own question! “Boss, can I change this indicator from green to red?” “How much will that cost us?” “About a million dollars an hour.” “No.”
- jsiepkes 2y agoBesides, we are not fully down. Some services are just degraded. Only 50% of the requests take 40 seconds to complete. Never mind the fact you'll never be able to load a complete page due to all the timeouts.
- jiggawatts 2y agoAlso, I love how the Microsoft Azure SLA simply states that if they're down for "more than X hours in a month" then they will refund the cost of the service. Not your lost profit! Everyone assumes the latter -- that they'll be compensated -- but in reality they'll be refunded $3.27 for the storage account that's got a few gigabytes of ultra-critical build scripts and static web content, without which their multi-million dollar business stops dead. "We can refund you with loose change, or a gift card for a coffee."
- wat10000 2y agoIsn’t that typical for basic retail services? You won’t get compensation for lost profit if the electricity goes out or your ISP quits routing your packets for a few hours. At least not with a standard service contract. You can negotiate something with real penalties if you’re big enough, but it won’t be cheap.
- crazygringo 2y agoYeah, I don't know anyone who assumes they'd be compensated for lost profit. That would be something entirely different -- buying a form of insurance, basically, that would be expensive. SLA's aren't meant to make your whole as a business, generally speaking. They're meant to incentivize the provider to take uptime really seriously, so that downtime eats some of their profit. Which means you can take their expected uptime estimates as a decent ballpark.
- BLKNSLVR 2y agoThe Crowd Strike recompense
- LeoPanthera 2y ago"Step up to red alert." "Sir, are you absolutely sure, it does mean changing the bulb." https://youtu.be/jZn1fhMdrbQ https://youtu.be/jZn1fhMdrbQ
- ksynwa 2y agoI assumed this kind of thing would be automated lol
- alternatex 2y agoComing from the MS side, they can automate anything if they wanted to. The only blocker is how outages affect reputation. There is incentive to be transparent since customers will notice big outrages and post about them online, but there's no incentive to be fully transparent.
- ksynwa 2y agoI can clearly see the logic in what you are saying but it's still a bit baffling.
- fcmgr 2y agoIt got updated, they have acknowledged there is a major outage.
- albeebe1 2y agoIt is for me
- slater 2y agoYup, same here. Loads parts of the UI, but no history or answers from server edit: downdetector confirms: https://downdetector.com/status/openai/ https://downdetector.com/status/openai/
- FGTN5cPn8fVHKAV 2y agoYes it is. Status page is lying to us all.
- FGTN5cPn8fVHKAV 2y agoNew intern did something wrong again I guess.
- deleted 2y ago[deleted]
- ajiodjai90e23 2y ago[dead]
- alwaysrunning 2y agoDNS change...
- Bluestein 2y agoGlue in pizza ...
- nozzlegear 2y agoI think Azure itself is having issues right now – that's the story all of my services deployed there are telling at least.
- FGTN5cPn8fVHKAV 2y ago[flagged]
- deleted 2y ago[deleted]
- slater 2y agodowndetector comments with the jokes: "This signals the workday is over"
- jacobmarble 2y agoBut there are dozens of us working today! Dozens!
- mococa 2y agoYes, it is down for me (desktop & mobile apps)
- prathamkumar11 2y agoChatGpt down since an hour!
- m4rc3lv 2y agoYes, it is down
- Chieg826 2y ago[dead]
- Chieg826 2y ago[dead]
- 0xFEE1DEAD 2y agoLooks like Azure is experiencing a major outage, but I cannot find anything about it. If you look at downdetector.com you'll notice reported outages from OpenAI, Microsoft 365, XBox Live, Walmart, the list goes on.
- colinbartlett 2y agoIf nobody minds a plug: My own product, StatusGator, which was launched here on HackerNews 10 year ago, notifies IT teams about outages before they are acknowledged by official status pages. - This OpenAI outage[1] we notified 4 minutes before they acknowledged. - The last AWS outage[2], we notified 28 minutes before they acknowledged - There is def an Azure outage[3] now yet they have still not updated their status page. We notified 35 minutes ago. 1. https://statusgator.com/services/openai https://statusgator.com/services/openai 2. https://statusgator.com/blog/amazon-cognito-outage-december-2024/ https://statusgator.com/blog/amazon-cognito-outage-december-... 3. https://statusgator.com/services/azure https://statusgator.com/services/azure
- jmpman 2y agoBtw, tried to sign up and got a message that it would send me an email to confirm my login. Instead what I received was an email pointing me to a video demo. Not sure if simply clicking on that link was enough to confirm my email. That’s outside of a normal workflow.
- colinbartlett 2y agoSounds like you got the onboarding email but not the confirmation email. It should have a subject of "Confirm your Account". Email us hi@statusgator.com if you still have issues.
- jmpman 2y agoShowed up later.
- belter 2y ago
- TZubiri 2y agoyes, meanwhile I'm trying out Google Gemini
- fcmgr 2y agoYes, status page got updated: https://status.openai.com/ https://status.openai.com/. It says "This issue is caused by an upstream provider and we are currently monitoring."
- novaRom 2y agoDon't put all your eggs into one basket - what are some good free alternatives? I mean comparable "usefulness" including image understanding, voice interface, and general knowledge?
- porphyra 2y agoGrok 2 is available for free for all X users [1] [1] https://x.ai/blog/grok-1212 https://x.ai/blog/grok-1212
- manmal 2y agoIs it comparable with OpenAI’s and Anthropic’s models? I have a strong resistance towards using Musk‘s products nowadays, but maybe I should take a look over the fence.
- porphyra 2y agoIn terms of general purpose usage and image understanding, I think Grok 2 is pretty good and roughly on par with ChatGPT 4o. Grok 2 will also look for online sources similar to ChatGPT search which is nice. I've occasionally had it report irrelevant results when doing so though --- for example when I was looking up the price of a car it once found some random webpage with the price in rupees even though I'm in the US. For logical reasoning of course chain-of-thought models like the O1 family are better.
- john_alan 2y agoWhy do you strongly resist products by Musk? He runs highly competent firms.
- pixl97 2y ago[Cars crash] Option 1. Fix cars not to crash Option 2. Buy president and have reporting agencies closed.
- 2y ago
- bobjordan 2y agoWow, I subscribed to pro-mode and have been using it like crazy since release to assist my firmware development. Extremely helpful. Now it's changed my workflow so much, I don't even want to work when it's down.
- projectileboy 2y agoWould you be willing to elaborate on the ways in which the $200/month subscription is better than the $20/month subscription? I’m genuinely curious - not averse to paying more, depending on the value.
- karmakaze 2y agoI was looking at the team $25/mo last week and it had mentioned priority access but that language is gone and instead I see Team data excluded from training by default. It seemed worth the difference, but now less clear with changes in description. Basically I just want to know if it's a 'superset' better or has tradeoffs.
- bobjordan 2y agoHere's why I think it's worth it: 1. Larger Context Window (128K) With Pro-Mode, I can paste an entire firmware file—thousands of lines of code—along with detailed hardware references, and the model can actually process it. This isn’t possible with the smaller context window on the $20 tier. On the Pro plan, I’ve pasted like 30+ pages of MCU datasheet information plus multiple header files in a single go. The model is then reasonably capable to provide accurate, bit-twiddled code, many times on the first try. Is it always working on the first go? Sure sometimes, but often there's still debugging, and I don't expect people that haven't actually tried to do it before without AI could do it effectively. However, I can do a code diff using tools like beyond compare (necessary for this workflow) to find bugs and/or explain what happened to pro-mode perhaps with some top level nudge for a strategy to fix it, and generally 2-3 tries later we've made progress. 2. Deeper understanding, real solutions When I describe a complex hardware/software setup—like the power optimization for the product which is a LiPo-rechargeable fan/flashlight, the Pro-Mode model can understand the entire system better and synthesize troubleshooting approaches into a near-finished solution, with 95–100% usable results. By contrast, the non-pro plan can give good suggestions in smaller chunks, but it can’t grasp the entire system context due to its limited memory. 3. Practical Engineering Impact I’m working on essentially the fourth generation of a LiPo-battery hardware product. Since upgrading, the Pro-Mode model helped us pinpoint power issues and cut standby battery drain from 20 days to over a year. Like, this week it guided me to discover a stealth 800 µA draw from the fan itself when the device was supposed to be in deep sleep. We were consuming ~1000 µA of power when it should be about ~200 µA. Finally, discovered the fan issue and achieved 190 µA without it in the system, so now we have a move forward to add a load switch so the MCU can isolate it from the system before it sleeps. Bingo we just went from a dead battery in ~70 days (we'd already cut it from 20 days to 70 days with firmware changes alone) to now it should take about 1 year for it to drain. This is the difference between end users having zero charge when the open the box to being able to use the product immediately. 4. Value vs. Traditional Consulting I’ve hired $20K short-term consultants who didn’t deliver half the insights I’ve gotten in a single subscription month. It might sound like an overstatement, but Pro-Mode has been the best $200 I’ve spent—especially given how quickly it has helped resolve engineering hurdles. In short: Probably the biggest advantage is the vastly higher context window, which allows the model to handle large, interrelated hardware/software details all at once. If you work on complex firmware or detailed electronics designs, Pro-Mode can feel like an invaluable engineering partner.
- hbamoria 2y agoWorking using API, though
- deadbabe 2y agoDon’t understand these people who can’t work without ChatGPT. Just look stuff up on stack overflow.
- kshacker 2y agoChatGPT does much better when it gets it right. Stackoverflow will have duplicates, approximates and what not and sometimes that works. But at other times, you hunt for a half hour before you figure it out. You can throw the problem at ChatGPT, it may go wrong but your course correct it with simple instructions and slowly but steadily you move towards your goal with minimal noise of the irrelevant discussions. What stands between the solution and you then is your ability to figure out when it is hallucinating and guide it to the right direction. But as a solution developer you should have that insight anyways
- disqard 2y agoI'm with you (I use Claude Sonnet, but same difference...). I do wonder if we're the last generation that will be able to effectively do such "course correct" operations -- feels like a good chunk of the next generation of programmers will be bootstrapped using such LLMs, so their ability to "have that insight" will be lacking, or be very challenging to bootstrap. As analogy, do you find yourself having to "course correct" the compiler very often?
- kshacker 2y agoMany a times. I asked it a simple non programming question. My last paycheck was December 20, 2024. I get paid biweekly. In which year will I get paid 27 times. It got it wrong ... very articulately. I run into this every single day.
- CharlesW 2y agoYou'll be more successful with this the more you know how LLMs work. They're not "good" at math because they just predict text patterns based on training data rather than perform calculations based on logic and mathematical rules. To do this reliably, prepend your request to invoke a tool like OpenAI's Code Interpreter (e.g. "Code the answer to this: My last paycheck was December 20, 2024. I get paid biweekly. In which year will I get paid 27 times.") to get the correct response of 2027.
- holoduke 2y agoOne day an AI will shutdown access for all its human users. Or is that too far fetched?
- SrslyJosh 2y agoWhy not just ask ChatGPT?
- casey2 2y agoMayhaps Orion staged a takeover?
- kensai 2y agoIt was down in Europe as well for some hours. Dunno if they use the same servers.
- chris_cheng 2y ago[dead]
- deleted 2y ago[deleted]
- whoomp12342 2y agoidk let me ask chatgpt
- helloleo2024 2y ago[dead]
- ta12653421 2y agoThe NEW "is-the-WLAN-down" version of the question :)
- dfhdfhdfhfd 2y ago[flagged]