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I'm in Northern Europe and lately spam calls, and especially spoofing from random peoples numbers have become so bad i know multiple who stopped taking any call
by MyFirstSass 2y ago
I'm in Northern Europe and lately spam calls, and especially spoofing from random peoples numbers have become so bad i know multiple who stopped taking any calls, or even changed their phone numbers because they got too many calls, or angry people called them because their number was spoofed.
To me the whole system is archaic - i know gen z would never ever take a call from someone they don't know, or even call each other - it's simply not something you do - it would be like reading your spam mails.
And i'm coming to the same conclusion, answering random people is naive.
Practically we need something new though.
- pavel_lishin 2y ago> And i'm coming to the same conclusion, answering random people is naive. Which is why people who pick up are great targets for whatever garbage is being peddled.
- SoftTalker 2y agoYeah I’m old enough to almost be a boomer and I don’t answer the phone if the caller is not in my contacts.
- analog31 2y agoI am a boomer, and I don't answer the phone. "If it's important, they'll leave a message."
- SoftTalker 2y agoAnd if it’s really important they’ll send a letter.
- imoverclocked 2y agoAnd once they have done that in triplicate, I might answer the phone.
- canucker2016 2y agoI'm with all of you - not in contacts, not gonna pick up the call. But I read about a situation which would probably open the doors a bit... see https://toronto.citynews.ca/2024/12/02/toronto-public-library-apologizes-after-refusing-to-let-a-lost-girl-use-their-phone/ https://toronto.citynews.ca/2024/12/02/toronto-public-librar... A girl got lost. She wanted to call her mom, but the girl had left her phone at home. So she went to the library to phone her mom. The librarian refused to let the girl make a call. [N.B. Yes, the librarian got in hot water for that move] The girl eventually convinced a stranger to let the girl call her mom using the stranger's phone. The mom, who was frantically trying to locate her daughter, took the call even though it was from an unknown number. How many people would make an exception in that case of an unknown number calling?
- MichaelRo 2y ago>> The mom, who was frantically trying to locate her daughter, took the call even though it was from an unknown number. >> How many people would make an exception in that case of an unknown number calling? Duh! What a stupid question. Almost everyone in extreme distress due to losing their child would take anything, call, stranger knocking at the door, medium talking to the ether. Anything! :) I get this is an Idiocracy-level type of question: "If you have one bucket that contains 2 gallons and another bucket that contains 7 gallons, how many buckets do you have?"
- canucker2016 2y agoThat's the point - all the people who said, "Not in contact list, do not pickup" (including me), did they think about an exception list? I know I didn't. Short-sighted reaction after getting inundated with mandarin-speaking spammers. I don't know what the globally correct answer is. But "never pickup" seems too extreme (even if the person, calling on the unknown number, leaves a voicemail, if you can't reach them with a return call, what then?)
- MichaelRo 2y ago
- nkrisc 2y agoAll the important stuff comes by either certified mail or a legal process server.
- Fade_Dance 2y agoI only accept and send Horde Mail. A personalized Viking Raider takes your package on a saga to your chosen destination, looting and pillaging on the way while yelling battlecries and occasionally throwing an axe. Extra charge if longboat is required.
- nmeagent 2y agoYeah, but I bet they just pass any resulting weregild right back on to the customer...
- jfengel 2y ago"When you hear the beep, please hang up and send me a freaking text."
- charles_f 2y agoThough I deactivated my voicemail cause I was tired of getting spam on it.
- analog31 2y agoAdmittedly, I have to let some things through because I'm a freelance musician and if I don't take a call, the client will move on to the next person on their list. But at least leaving a voice mail means the caller doesn't know if they've reached a live line or not.
- stuckkeys 2y agoI get at least 10 calls a day lol. They are all from India. Insurance scams, life insurance scams, you name it. I had to switch to only accept calls from known numbers. The rest are just sent to voicemail. I will probably miss on something important, but I have had it.
- ajorgensen 2y agoI recently did the same thing, as 95% of my incoming call volume in a week was spam calls. It's been great. The friction I feel is when interacting with ephemeral contacts like contractors, etc. I've had to try to be diligent about adding them as contacts if I expect a call back, or hoping they leave a voicemail. It's sad there really isn't much you can do about it. I tried do-not-call lists, answering and telling them to stop calling me, reporting them - all was apparently a waste of time.
- TheRealDunkirk 2y agoIn our modern world, every last vestige of trust is being abused. Government bureaucracy is an increasingly-visible problem, and a lot of it is insulation to protect lobbied interests, but some of it is a good-faith reaction to the way various actors abuse trust in a market. Eventually, there will be no trust left in society, whether due to law or personal technology. Apple would do well to take the lead on better ways to handle this on the personal side.
- blackoil 2y agoWe need better control in the phone. In your case blocking all calls from India will help.
- deleted 2y ago[deleted]
- eightysixfour 2y agoI've wondered more than once if our contact information should be more like Apple's hidden emails - generated for the specific person or business we want to be able to contact us, and revocable - with a public fallback which is expected to go to a voicemail of some sort.
- rungeen__panda 2y agoMy personal data has been part of 2 major leaks so I'd definitely pay for this feature. I already use a service which generates random emails and forwards it to my primary email address so having such a service for phone numbers would be a great idea.
- LoganDark 2y agoI use Firefox Relay, it's great. (Unique email address for each website) Unfortunately some businesses have started marking them as spam because they don't like not having the direct personal email of each user
- musicale 2y agoIt is an immutable law of commerce that any effort (be it legal, technical or otherwise) to protect people from obnoxious and/or harmful behavior by businesses will be fought tooth and nail by obnoxious and/or harmful businesses.
- pembrook 2y agoThat has nothing to do with it. Businesses block fake email generators because they’re overwhelmingly used by fraudsters/spammers/etc trying to abuse systems. Anybody who’s ever run an internet service that allows open registration or has a free plan knows this the hard way.
- LoganDark 2y agoExactly. They want to only have direct personal emails so that if someone is a spammer they can easily be blocked/banned. And so that there are consequences for spamming. This is sort of the same principle as KYC.
- tarboreus 2y agoI read my spam mails. Google dumps 90% of non-Google or MS domains in there.
- dicknuckle 2y agoWhat a weird generalization. I've had no issues receiving email from plenty of other domains. On the flip side, it only took me a few days to fix my friend's business domain so they could send emails to Gmail users.
- irjustin 2y ago> And i'm coming to the same conclusion, answering random people is naive. In Singapore, they've enacted SMS identifiers and you've got to register your company to send SMSes via shorthand. Looks like we'll want to do the same to general phone numbers. If I knew my bank or a government office was calling me I'd happily answer. But 99% of the time it's robo callers claiming to be the bank hahaha sigh.
- marcus_holmes 2y agoGenX here and I'm the same - I always hang up on an unknown caller, and consider calling someone without texting first to be rude. I don't think it's a generation thing, I think it's that what we generally consider normal has changed, but that some people got left behind in the old normal.
- dcow 2y agoIt’s definitely not rude to call someone without asking first. If you don’t want to answer the call then don’t and if it’s important I’ll text or leave a voicemail.
- aydyn 2y agoActually, it is rude nowadays. You dont call a personal line if that person doesnt know your number. You send a text.
- dcow 2y agoThat’s completely different.
- marcus_holmes 2y agoI don't know why that's completely different - that's the behaviour I was describing.
- dcow 2y ago“if that person doesnt know your number“ I’m saying that if two people have each other in their contacts lists and are on friendly terms, it’s not rude to call them if you need to talk to them. Maybe I misunderstood, though. Sounds like you were talking about cold calling someone you don’t know. I agree that’s rude if the person is not expecting random inbound calls or isn’t in a professional context were there’s an expectation of receiving a call, and has been for generations.
- Semaphor 2y agoI (in Germany) still wonder why I’m lucky. I’m not complaining, I’d like to keep it this way. But my phone number is relatively ancient, as it’s still the same I got with my first phone around 22 years ago (maybe almost exactly? I think I got it for Christmas when I was 16 :D), and it even was included in the Facebook leak a while ago. After the FB leak, I got a maybe 6-8 spam calls over the next month, and that was it again. It’s maybe 1-2 per year, and they are easy to recognize because they call from different countries. I thought it was maybe Germany having stricter regulations, but people on Reddits /r/de do complain about spam calls, so no idea.
- nielsole 2y agoI think I've not had a single spam call in more than ten years. (Also Germany) Whenever I get a temporary number for the US I get spam SMS and calls.
- Izkata 2y agoIn the US, I've had my number for about as long as GP and get something like one spam call every couple of months.
- patrickmcnamara 2y agoI get spam on my landline about once a year in Germany. It woke me up from a nap yesterday. :(
- Towaway69 2y agoI haven’t had a landline for nah on 15 years - well not one connected since it remains a requirement to have one if you have DSL at home in Germany. Occasionally I check the caller list on my dsl box - probably low single figure spam calls per year.
- Sweepi 2y agoI agree. On this front, the Bundesnetzagentur (https://www.bundesnetzagentur.de/DE/Vportal/TK/Aerger/start.html https://www.bundesnetzagentur.de/DE/Vportal/TK/Aerger/start....) does its job quite well, for decades at this point.
- Grimblewald 2y agoEasy, call via some voip implementation or another i often have internet access when i dont have phone service, not rarely have service without internet and therefore voip is already more relible. Moreover, its also quite clear who is calling me, so spoofing isn't viable. cellular based calls are dead and belong buried.
- jalk 2y agoCan you elaborate on how using a VoIP client, makes it clear who is calling?
- Grimblewald 2y agoNot all would, but most worthwhile clients support end to end encryption, or some form of authentication which is time consuming to circumvent, meaning it becomes quite difficult to efficiently spoof random identities.
- eleveriven 2y agoMaybe the future of communication is less about traditional calls and more about apps or systems where verification is baked in...
- harrall 2y agoPhone calls now produce JSON Web Tokens that identify users with cryptographic signatures. This was codified around 2018 by the IETF, SIP Forum, and ATIS. So the public phone system now supports it, but the problem is that not all providers support it yet, which fundamentally weakens the system. Of course, you can’t just add a new “protocol version” to an over-100 year old phone system with zero time to do a migration.* But now that it’s been a few years, we are reaching a point where, at least for the US, the FCC wants to ban any provider who hasn’t added support. *simplification
- deleted 2y ago[deleted]
- derekp7 2y agoAre the signatures available to the end user? I would love to set up a call screener that only accepts verified calls, as most spam uses spoofed numbers. I'm assuming that the major players implement the protocol at least .. I'm ok if the filter rejects things that aren't real land lines or cell phones.
- wolrah 2y ago> Are the signatures available to the end user? That's up to your carrier. In general "hosted" services will hide the actual token from the end user, though they may offer either filtering features or the ability to tag calls in the Caller ID based on their signature. Trunking services designed to feed in to a customer-controlled PBX will usually offer either the same sorts of filtering/tagging or complete passthrough of the token.
- nsporillo 2y agoThis is only possible if the call transits through all IP networks. If the call at any point goes over TDM, and out of band shaken is not implemented, then the signature is lost. End to end authenticated calls is the ideal state, but I don't think we're fully there yet.
- 2y ago
- usr1106 2y agoWhich country? I am in Finland and have had the same number for over 20 years. It is publicly listed. I receive maybe 1-2 marketing calls a month and less than one SMS scam per year. I am somewhat restrcitive filling in my contact details when I don't expect any real business. I only use deposable email addresses, but that should be completely unrelated. The last "Microsoft" support call was years ago.
- sandos 2y agoSweden here, and I get less than one spamm call per year I would say, likely from abroad since in Sweden you can easily opt-out of marketing calls, except from companies where you are already a customer, which can be annoying enough.
- Symbiote 2y agoSimilar in Denmark. My work mobile number is listed on the company website. I need to answer unknown calls from anywhere in the world, although I only get them every two months or so. I can easily look through my whole call history. This year I seem to have had about six spam calls, and for the first time I bothered to work out how to block a number on Android — three of the calls were from the same number within a few days of each other. I'm curious how this works in the USA for people that need to answer work calls — does the receptionist at a large company find 9 out of 10 calls coming in are spam? In some countries there are specific ranges for different types of numbers (all UK mobile phone numbers begin with 7, all numbers beginning with 3 are businesses/etc) which allows the spammer some basic filtering, but that's not the case in the USA.
- Shinchy 2y agoHere is the UK it is very common, I must get 4-5 a week and I am also very cautious about who I give my number to.
- mschuster91 2y ago> Which country? I am in Finland That's your answer right there. Finland is a small country with a very niche language of just about 5M people - it's too expensive to teach people Finnish good enough to convincingly scam off the elderly, not enough marks to return that investment, and you need a sizable population of poor and desperate/dumb people to act unknowingly as money mules. In contrast, for English language scams, you got 340 million Americans, 68 million Brits and dozens if not hundreds of millions of people speaking primarily English in former colonies (India, Australia) that are potential marks. And to make it better for Indian scammers, people there are already used to Indian call center accents so their alarm bells don't go off immediately. For German language scams, it's 84M in Germany, 9M in Austria and 4.4 million German speakers in Switzerland. For us, it's mostly scams based in Turkey, because there are a lot of Turks who learn German because they have relatives here or their parents had a stint in the 60s-90s.
- alex_duf 2y agoIn France since the first of October you can't spoof a French phone number anymore. (Edit: at least with the existing ways of spoofing. I'm sure it's a matter of time before someone hacks an operator and signs their calls through them.) Anecdotally, I haven't had any spam call. French link: https://www.fftelecoms.org/nos-travaux-et-champs-dactions/calendrier-de-mise-en-oeuvre-du-mecanisme-dauthentification-des-numeros/?ref=geeek.org https://www.fftelecoms.org/nos-travaux-et-champs-dactions/ca...
- ghaff 2y ago>To me the whole system is archaic - i know gen z would never ever take a call from someone they don't know, or even call each other I suspect folks in Gen Z are also less concerned with calls from medical/emergency/etc. services. That said, habits have certainly shifted. With very few exceptions, I'm not going to make a personal call out of the blue at this point.
- nickpsecurity 2y agoI get up to ten a day or something like that. It used to be a smaller number of actual people. I’d answer it to listen to them, counsel/encourage them, and tell them about Jesus Christ. Even the scammers might in rare cases change their lives. They’re almost all AI calls now. The AI’s force a specific progression, are rude, and will argue with you. Some are programmed to claim to be human. It’s usually the same AI’s selling the same products connecting me to the same telemarketers. Some know my voice. I can’t stand robocalls because nothing good comes from it either way. I don’t get to encourage new people. Their sales hurt by contacting the same people for stuff they’ve already been disqualified for. If I heard new offerings, I might buy or donate. For example, one was St. Jude’s reminder which I responded to on their web site. Others are taking action. There’s regulatory penalties for repeated calls, calls outside a certain time, etc. You need to be on the do not call list to be sure. You can send the companies a cease and desist or a lawsuit in small claims under the TCPA. There’s law firms semi-automating that, too. If in the U.S., use that if they keep harassing you.
- rtkwe 2y agoOne day years ago back when our desks still had phones on them someone called back and they had spoofed my desk number as their call back. Took a bit to get down to that because I had no idea if it was someone in the company or not trying to reach me. (We checked into to desks at the time I think so the number could have been forwarded or listed as mine for the day at the time I think)
- TeMPOraL 2y agoThe problem is not that the phone system is old or "archaic", or that it uses old technologies - rather, the system is as bad as it is, because it's been ravaged by a cancer - a cancer on modern society known as advertising[0]. All of this has happened before, and it will happen again. Any new media, any form of communications we invent, develops this cancer as it grows into mainstream awareness. The more people a new tool can reach, the more rewarding it becomes to marketers and salesmen, who all flock to it - and as they do, they accelerate the growth of the medium while also displacing and degrading the intended/legitimate usages of it. Soon enough, the medium turns into barren wasteland full of threats to users' sanity and wallets. Only once it goes so bad that people stop using the medium, and/or find a better alternative, do things get better - the cancer dies off as its nourishment supply, i.e. the audience, goes elsewhere. But the disease follows them there. And, if didn't inflict terminal damage to the old medium, chances are that old medium will experience a second spring[1], albeit in a much more diminished shape, becoming a niche hobby or internal technical tool[1]. Advertising is what destroyed AM/FM radio (remains a niche). It's what destroyed outdoor information displays (now existing only to show ads). It's what denies us beautiful vistas (all obstructed by billboards). It's what killed OTA TV, then cable TV[2]. It's what killed e-mail[3]. It's what killed the phone system, and it's what will kill any new thing we move to. This problem will not go away until we start treating the actual disease - advertising. And by treating I mean the equivalent of radiation therapy[4]; anything else, anything narrowly targeted, leaves space for the disease to come back with extra force - the line between "outright scam" and "legitimate communication" is fuzzy, and salesmen and marketers are very creative at blurring it further. And no, adding crypto (the legitimate kind) to the mix - authentication protocols, encrypted handshakes, whatnot - will not help, for the same reason your immune system isn't of much help against real cancer either. Sure, it'll get harder for a random Joe the Scammer to do their fly-by-night salesmanship, but advertisers in general can afford to implement all the schemes marking them as AAA tier 1 legitimate communication. After all, if you look at the web, who's actually pushing most of the security stuff? Unsurprisingly, biggest players in adtech. Improving the medium's immune system is in their interest - they're still invisible to it, and getting rid of the most obnoxious scams secures their own ability to feed on all of us. -- [0] - Well, kinda. It also includes bits of activities classified under "sales" and "marketing". I think the closest term encompassing them all might be "marketing communications", but "advertising" as understood by regular people covers most of it. [1] - In rare cases, it may turn into a kind of "zombie mode", a blob of glowing radioactive mutated cancer, able to live out of background cosmic radiation, or such. I mean, how else can you describe the Fax system? You plug it in, wait a moment or three, and suddenly it starts spitting out ads! [2] - The prime example why paying doesn't protect you from the disease. Once medium contracts advertising, the option to "pay instead of seeing ads" quickly turns into "pay and see ads anyway", and then "fuck you, pay more and see even more ads". [3] - No, spam filter only catches the worst of it. "Legitimate" advertising still fills most of everyone's inboxes, which is a big reason why people flock to closed, gate-kept alternatives. [4] - Or nuking it from orbit. Pick your own favorite exaggerated metaphor; it's the only way to be sure.