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Show HN: Laudspeaker – Open-source mobile push, SMS and email automation
Hey HN, we are sharing again, after a year of updates!
Laudspeaker (https://laudspeaker.com/ https://laudspeaker.com/) is an open source customer engagement suite (also called marketing automation software). If you've used tools like Braze, One Signal, Airship, Iterable, Customer.io or some others, Laudspeaker is an alternative to these. Here is a quick demo: https://www.loom.com/share/4b309390ee274ea491981e1394e9abc4 https://www.loom.com/share/4b309390ee274ea491981e1394e9abc4. And here is a link to sign up and try free (no cc needed): https://app.laudspeaker.com/signup https://app.laudspeaker.com/signup.
Or if you prefer to just jump in, go to https://app.laudspeaker.com/login https://app.laudspeaker.com/login and use this test account:
email: test94@laudspeaker.com
pw: test93@laudspeaker.com
The main things Laudspeaker lets you do are:
1. Define 'segments': which of your users should receive messages.
2. Define 'messaging journeys': when, where and with which channels you want to reach users. Right now we support push, email, SMS, and soon we'll also include in-app messages and WhatsApp.
For example, one customer of ours runs a journey like this: "Wait for a user to complete onboarding on our mobile app, then send a welcome push. If they complete an action the next day on the app, stop sending messages, otherwise send a followup email."
There are quite a few big updates since our last Show HN (https://news.ycombinator.com/item?id=34835559 https://news.ycombinator.com/item?id=34835559):
We now have a mobile SDK for sending and receiving push notifications. We have revamped the journey builder, and made our segment builder much more comprehensive. Our application is also a lot more battle tested - we are deployed with a major fintech in Asia and are sending XX million messages a week to more than x million users.
We've seen a lot of demand from consumer focused apps and websites who find most of the existing solutions' pricing models prohibitively expensive so please reach out if that sounds like you. We have successfully migrated people over from Braze, customer io and others.
If you're interested in the mobile SdK, see our tutorial: https://laudspeaker.com/docs/getting-started/setting-up-mobile-push https://laudspeaker.com/docs/getting-started/setting-up-mobi...,
and sample apps: https://github.com/laudspeaker/android-sample-app https://github.com/laudspeaker/android-sample-app, https://github.com/laudspeaker/ios-sample-app https://github.com/laudspeaker/ios-sample-app.
Our Github is https://github.com/laudspeaker/laudspeaker https://github.com/laudspeaker/laudspeaker. Try it out for free at https://app.laudspeaker.com/signup https://app.laudspeaker.com/signup.
We'd love to hear your feedback and comments!
- AdriaanvRossum 2y agoGreat work! Very will designed UI. Just wondering though, the last release is from September last year. Any specific focus of the activities outside of the core product?
- abe94 2y agoHey thanks, no main activities outside of the core product - just forgot to cut a new release on github, we did one today thanks for the reminder!
- arjunrajjain 2y ago[dead]
- abe94 2y ago[dead]
- navigate8310 2y agoHow is this comparable to Chatwoot, except the WABA integration?
- abe94 2y agoHey great question, a lot of services present themselves under the customer engagement banner so it can be hard to differentiate! Chatwoot is a great tool, but is more in the customer support space. It offers a chat widget in your saas app / website and a shared interface to respond, which can then get routed via email, sms etc to the person who asked the question. Laudspeaker is more of tool to send 1) one off messages (informational, promotional) to segments of users you define, 2) automate message sends like a drip campaign, 3) trigger automatic real-time messages based on specific activity users take in your app or site, eg on add to cart, or on sign up The users of chatwoot would be customer support / success, the users of Laudspeaker would be growth, marketing, product The architecture of both applications are quite different. Laudspeaker needs to be able to quickly message millions of users, ingest real time events, and create references to large sets (millions) of users. We actually used chatwoot for support a while back, and have a customer who uses both Laudspeaker and chatwoot in production!