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I have an ipad through which I subscribed for Apple arcade. I don't use it / play at all on it and there was recently an email that price is going up. Sure, I'l

I have an ipad through which I subscribed for Apple arcade. I don't use it / play at all on it and there was recently an email that price is going up. Sure, I'll just cancel subscription I said. I don't have my ipad on me, nor any other apple device (I don't use them anymore), nor windows. I have linux machines and android phone. Ok, so how do I cancel subscription? icloud login? no. subscription place of sorts? it wants me to install itunes, which I can't.. ok, no. After googling around, turns out there's actually no way except to call Apple in USA or wherever. I'll just wait a week untill I get a hold of my iPad and Apple won't be seeing my money for a long time. Disgraceful to say the least.

disgruntledphd2 3y ago
Apple always assume that you use their devices as primaries. It can be very annoying. When I wanted to get my wife a replacement MB, I ended up checking out as a guest as they insisted on sending my 2FA code to my iPad (which mostly just annoyed my toddler).
- randcraw 3y ago
  No. The user base for Apple Music on Windows is huge. Apple devices are secondary. Using the AM app is primary, once you've been successfully sucked into the Apple ecosystem, Borg-like.
  - disgruntledphd2 3y ago
    Sorry? Like the OP I run predominantly Linux and I noted my experience with Aple 2fa and my assumptions around why it happens. Perhaps I'm incorrect but what I said did happen to me.
  - notso411 3y ago
    [dead]
- worksonmine 3y ago
  > Apple always assume that you use their devices as primaries Assumes or tries very hard to make the alternative as difficult as possible? From a company that prides itself in improving and simplifying UX the dark patterns aren't mistakes.
  - blantonl 3y ago
    Maybe the UX is so good because they don't care to have a development team supporting your 0.001% edge case of you wanting to run iMovie on your Sun Workstation running Solaris.
    - Brian_K_White 3y ago
      [flagged]
      - blantonl 3y ago
        The simple reality is this: if you are refusing to follow the established processes and procedures of an ecosystem that you've voluntarily decided to be a part of, for some technical reason you've conjured up or gotten yourself in, for which seems to otherwise work fine for billions of people, then you are a particular edge case Now, with your final word, don't say something online you wouldn't in a professional setting, especially around here. It is disrespectful and unprofessional, and you should probably know better.
        Brian_K_White 3y ago
        What, like, "Wow, really doubling down on the dickface eh?" Would that be a representative example?
        blantonl 3y ago
        you should delete this Brian. This is embarrassing for you.
        3y ago
- xandrius 3y ago
  Your toddler gets annoyed that you need a 2FA code on your iPad?
mobilemidget 3y ago
So when you sign up for Apple Arcade, which strangely you dont use? Why sign up for it? But then it's okay that you need to have your iPad to signup, but when you want to cancel it is strange that you need your iPad. I understand it would be nice if you can login to a website and cancel, but reads as if you make your mistake of not taken your iPad, or cancelling in time a fault of others.
- alias_neo 3y ago
  > but when you want to cancel it is strange that you need your iPad Come on, of course that's ridiculous. Of course a reasonable person would expect to be able to cancel a subscription without needing the device it was created on when they used an account that you can log into from basically anywhere. If I bought an iPad and subscribed to something, and then accidentality dropped it off a cliff, or out of a plane, or lost it in the sea, and I decided you know what, I don't want any more Apple stuff, you can be damn sure I'd expect to be able to cancel any subscriptions I had on that account (you know, the account you can log into from any computer or device), from somewhere other than on the device itself. Suggesting anyone should expect otherwise is insanity.
  - blantonl 3y ago
    This entire thread is ridiculous. Just pickup the phone and cancel your subscription. Yes, I get that you can't spin up a virtual machine of OS/2 and and use Netscape navigator to cancel your subscription because you dropped your iPad off the balcony of your cruise ship. OK, call them up and cancel. I'll hate on apple all day, but damn if this thread isn't pedantic as hell. Jeeze. oh my toddler is annoyed about a 2FA prompt Give me a break. "Hey son, read to me the 6 digit code you just got on MY IPAD, Thanks son! Good reading my boy!"
    - disgruntledphd2 3y ago
      > Give me a break. "Hey son, read to me the 6 digit code you just got on MY IPAD, Thanks son! Good reading my boy!" That assumes said toddler can read. I'm currently teaching her to deal with the login code, but it's a slow process. Do you know many toddlers (i.e. 2-3 year olds) who can read?
icebergonfire 3y ago
You could use iTunes in Windows https://support.apple.com/en-us/HT202039 https://support.apple.com/en-us/HT202039 If you don't have a Windows license, you can get a trial VM from here https://developer.microsoft.com/en-us/windows/downloads/virtual-machines https://developer.microsoft.com/en-us/windows/downloads/virt... Yes it is a pain that Apple doesn't offer a simple webpage for subscription management.
ubermonkey 3y ago
A feature of the Apple platform is aggregation of control, but they put the control within iOS. This is awesome. I don't have to chase down fifty-eleven other sites to manage the things I subscribed to on my phone or iPad, including the services I buy from Apple itself. It's an extremely consumer-friendly aspect of the platform, and one I would miss very much if I switched to something else. But yes, to use this feature of the platform, you need to have access to the platform. As you have discovered, though, Apple DOES have a phone option as well, though I'm sure it's less convenient to use. Honestly, it just seems like you were primed to be annoyed about Apple, and have failed to realize your complaints look pretty thin.
- Keyframe 3y ago
  I'm not sure if Apple pays your sandwiches or what, but it's not hard to imagine a reasonable expectation one could login to an apple-owned web platform to manage their subscription. Not third-party. Apple one. Especially after considering two facts; One - they have that platform via iCloud where you can manage billing and subscription, but apparently not for everything and second which is more important - I got alerted to this after receiving an email from Apple titled "Your Subscription Price Increase" and within that email there was this: "To learn more or cancel, review your subscription." of which latter part is a link which when clicked opens up a page saying you need itunes. itunes which I cannot install on my phone nor computer. No other info. I had to dig and dig through google to find that I could probably call someone at Apple to cancel. If that's not shady, it's at least sloppy.
  - ubermonkey 3y ago
    Yes, of course, any defense of Apple must be due to remuneration. LOL. It's an oversight, I suppose, but a defensible one. Putting management for subscriptions in the AppleID management area of Settings on Apple devices is an entirely reasonable thing to do. For one thing, it means you don't have to futz with a login to get to it. I'd never use a web login for this. I'm sure most Apple users feel the same. And you have to have an Apple device to consume the subscription the OP is talking about, so ... yeah, seems like a chintzy thing to whine about. Which was my original point: it's HN, so there must be Apple-bashing. QED.

disgruntledphd2 3y ago

Apple always assume that you use their devices as primaries. It can be very annoying. When I wanted to get my wife a replacement MB, I ended up checking out as a guest as they insisted on sending my 2FA code to my iPad (which mostly just annoyed my toddler).

randcraw 3y ago
No. The user base for Apple Music on Windows is huge. Apple devices are secondary. Using the AM app is primary, once you've been successfully sucked into the Apple ecosystem, Borg-like.
- disgruntledphd2 3y ago
  Sorry? Like the OP I run predominantly Linux and I noted my experience with Aple 2fa and my assumptions around why it happens. Perhaps I'm incorrect but what I said did happen to me.
- notso411 3y ago
  [dead]
worksonmine 3y ago
> Apple always assume that you use their devices as primaries Assumes or tries very hard to make the alternative as difficult as possible? From a company that prides itself in improving and simplifying UX the dark patterns aren't mistakes.
- blantonl 3y ago
  Maybe the UX is so good because they don't care to have a development team supporting your 0.001% edge case of you wanting to run iMovie on your Sun Workstation running Solaris.
  - Brian_K_White 3y ago
    [flagged]
    - blantonl 3y ago
      The simple reality is this: if you are refusing to follow the established processes and procedures of an ecosystem that you've voluntarily decided to be a part of, for some technical reason you've conjured up or gotten yourself in, for which seems to otherwise work fine for billions of people, then you are a particular edge case Now, with your final word, don't say something online you wouldn't in a professional setting, especially around here. It is disrespectful and unprofessional, and you should probably know better.
      - Brian_K_White 3y ago
        What, like, "Wow, really doubling down on the dickface eh?" Would that be a representative example?
        blantonl 3y ago
        you should delete this Brian. This is embarrassing for you.
      - 3y ago
xandrius 3y ago
Your toddler gets annoyed that you need a 2FA code on your iPad?

mobilemidget 3y ago

So when you sign up for Apple Arcade, which strangely you dont use? Why sign up for it? But then it's okay that you need to have your iPad to signup, but when you want to cancel it is strange that you need your iPad. I understand it would be nice if you can login to a website and cancel, but reads as if you make your mistake of not taken your iPad, or cancelling in time a fault of others.

alias_neo 3y ago
> but when you want to cancel it is strange that you need your iPad Come on, of course that's ridiculous. Of course a reasonable person would expect to be able to cancel a subscription without needing the device it was created on when they used an account that you can log into from basically anywhere. If I bought an iPad and subscribed to something, and then accidentality dropped it off a cliff, or out of a plane, or lost it in the sea, and I decided you know what, I don't want any more Apple stuff, you can be damn sure I'd expect to be able to cancel any subscriptions I had on that account (you know, the account you can log into from any computer or device), from somewhere other than on the device itself. Suggesting anyone should expect otherwise is insanity.
- blantonl 3y ago
  This entire thread is ridiculous. Just pickup the phone and cancel your subscription. Yes, I get that you can't spin up a virtual machine of OS/2 and and use Netscape navigator to cancel your subscription because you dropped your iPad off the balcony of your cruise ship. OK, call them up and cancel. I'll hate on apple all day, but damn if this thread isn't pedantic as hell. Jeeze. oh my toddler is annoyed about a 2FA prompt Give me a break. "Hey son, read to me the 6 digit code you just got on MY IPAD, Thanks son! Good reading my boy!"
  - disgruntledphd2 3y ago
    > Give me a break. "Hey son, read to me the 6 digit code you just got on MY IPAD, Thanks son! Good reading my boy!" That assumes said toddler can read. I'm currently teaching her to deal with the login code, but it's a slow process. Do you know many toddlers (i.e. 2-3 year olds) who can read?

icebergonfire 3y ago

You could use iTunes in Windows https://support.apple.com/en-us/HT202039 https://support.apple.com/en-us/HT202039 If you don't have a Windows license, you can get a trial VM from here https://developer.microsoft.com/en-us/windows/downloads/virtual-machines https://developer.microsoft.com/en-us/windows/downloads/virt... Yes it is a pain that Apple doesn't offer a simple webpage for subscription management.

ubermonkey 3y ago

A feature of the Apple platform is aggregation of control, but they put the control within iOS. This is awesome. I don't have to chase down fifty-eleven other sites to manage the things I subscribed to on my phone or iPad, including the services I buy from Apple itself. It's an extremely consumer-friendly aspect of the platform, and one I would miss very much if I switched to something else. But yes, to use this feature of the platform, you need to have access to the platform. As you have discovered, though, Apple DOES have a phone option as well, though I'm sure it's less convenient to use. Honestly, it just seems like you were primed to be annoyed about Apple, and have failed to realize your complaints look pretty thin.

Keyframe 3y ago
I'm not sure if Apple pays your sandwiches or what, but it's not hard to imagine a reasonable expectation one could login to an apple-owned web platform to manage their subscription. Not third-party. Apple one. Especially after considering two facts; One - they have that platform via iCloud where you can manage billing and subscription, but apparently not for everything and second which is more important - I got alerted to this after receiving an email from Apple titled "Your Subscription Price Increase" and within that email there was this: "To learn more or cancel, review your subscription." of which latter part is a link which when clicked opens up a page saying you need itunes. itunes which I cannot install on my phone nor computer. No other info. I had to dig and dig through google to find that I could probably call someone at Apple to cancel. If that's not shady, it's at least sloppy.
- ubermonkey 3y ago
  Yes, of course, any defense of Apple must be due to remuneration. LOL. It's an oversight, I suppose, but a defensible one. Putting management for subscriptions in the AppleID management area of Settings on Apple devices is an entirely reasonable thing to do. For one thing, it means you don't have to futz with a login to get to it. I'd never use a web login for this. I'm sure most Apple users feel the same. And you have to have an Apple device to consume the subscription the OP is talking about, so ... yeah, seems like a chintzy thing to whine about. Which was my original point: it's HN, so there must be Apple-bashing. QED.