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Pretty much the same thing happened to my dad. He was diagnosed with a rare type of blood cancer. The insurance company denied monoclonal antibodies (as recomme
by lukev 3y ago
Pretty much the same thing happened to my dad. He was diagnosed with a rare type of blood cancer. The insurance company denied monoclonal antibodies (as recommended by his oncologist) and would only pay for a complete bone marrow transplant, which would have been highly traumatic at his age. All based on a "standard of care" that at that point was 15 years old... and which was originally written by a committee chaired by my dad's oncologist (who presumably knows something about the best way to treat this condition in 2022.)
They didn't reverse the decision until we got a lawyer who knew the ins and outs of the appeals process. Thankfully, we were able to work through that fast enough for treatment to be effective... there's no way we could have paid out of pocket.
The ability of an insurance company to unilaterally deny treatment, or determine what type of treatment a patient receives, is obscene and should be categorically illegal. There is no instance in which a medical bureaucrat should should be able to, sight-unseen, overrule a patient's own doctor.
It's so frustrating.
- MichaelZuo 3y agoWhy shouldn't insurance companies offer cheaper plans that don't include state of the art treatments? Not everyone wants to pay top dollar for the most comprehensive gold-plated plans.
- resoluteteeth 3y agoSo you want to pay $450 rather than $500 a month and in exchange when you get cancer they tell you to just go die rather than getting the treatment your doctor prescribes that could save you? Isn't the whole point of insurance covering that type of situation?
- MichaelZuo 3y agoHuh? I'm not currently planning to purchase health insurance in the US. Are you confused about my comment?
- chii 3y ago> Isn't the whole point of insurance covering that type of situation? it is, but i imagine the insurance company is expecting a certain cost for some expected treatments, and use that to calculate your life-time value as a customer. If a new treatment that has better outcomes, but is more expensive comes along, the insurance company may stand to lose money, and thus, they prefer denying such a treatment and only offer the "old" one. At least, that is how i would rationalize the behaviour. Whether this is actually the reason or not, remains to be seen.
- kelnos 3y agoMaybe we just shouldn't allow medical decisions to be made by people whose primary motivation is corporate profits. Socialized medicine certainly has its issues, but if there has to be a "death panel", I'd rather it be composed of doctors than a bunch of bean counters.
- lotsofpulp 3y agoInsurance companies employ lots of doctors and pharmacists to review these decisions. Pretty sure it is a legal requirement, and they have to have active US licenses.
- carl_dr 3y agoThe problem is the word “employ” in that sentence. They are going to do what their boss tells them to.
- lotsofpulp 3y agoI don’t think it can be expected to have doctors all the way up the chain. Even in the UK’s nationalized healthcare system, the chief is not a doctor, and I assume many under her are not either: https://en.wikipedia.org/wiki/Amanda_Pritchard https://en.wikipedia.org/wiki/Amanda_Pritchard Even if the chief was the doctor, they would be getting their funds from the political leaders, who are most likely not all going to be doctors.
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- waveBidder 3y agoinsurance is fundamentally a market of lemons if you allow price discrimination.
- MichaelZuo 3y agoFor what reasons?
- toss1 3y agoTHIS!! Similar for a close family member with a strange heart and immune condition. InsuranceCo BCBS had some bureaucrat without even a medical degree directly second-guessing the tests ordered by the literal Director of Cardiology at the world-renowned Mayo Clinic. All I can think is: "Who the fck are you to even begin to question this expert, and deny his recommendation?". Now, IFF they had some actual peer reviewing it (e.g., the head of cardiology at Cleveland Clinic or Harvard Med School), that might be legit, but this is nothing of the sort. It's like the tech giant's arbitrary terminating accounts with support, except instead of cutting off your livelihood, they are killing you. It is the death of expertise. It seems like practicing medicine without a license and without even seeing the patient (which is legally required before writing many prescriptions). Why it is even close to legal is utterly baffling. (I hope your dad continues to recover)
- techdragon 3y agoWhen Americans style healthcare promoters toss around arguments like “doctors in public healthcare are deciding if treating you is worth it”… I love replying with “at least in public healthcare the doctors get to decide, with only private health insurance paid for by insurance companies, it’s a faceless claims adjuster with zero medical experience who isn’t even deciding as much as they are just telling you that treating you properly would cost the company too much money… I’ll take my chances with a death panel of doctors over the death panel of accountants any day of my entire life” I think American healthcare is insane… and the slow sliding in the American style healthcare direction I see in the UK and even slower slide here in Australia, this slide is largely borne out of American healthcare business having no more room to expand and trying to export their business model overseas to expand their addressable markets… it’s insane to allow non medical professionals… to allow armies of accountants and actuaries… to decide how to treat patients. It should be criminal, but it won’t be because the healthcare industry in America is so broken it will lobby till it’s broke to continue to be allowed to remain broken otherwise it might not be as profitable.
- lotsofpulp 3y ago> I love replying with “at least in public healthcare the doctors get to decide, with only private health insurance paid for by insurance companies, it’s a faceless claims adjuster with zero medical experience who isn’t even deciding as much as they are just telling you that treating you properly would cost the company too much money… I’ll take my chances with a death panel of doctors over the death panel of accountants any day of my entire life” I think a licensed doctor/pharmacist employed by the insurance company has to make the decision, although, since they do not have liability exposure, I can imagine metrics can be imposed on them that make the quality of their work less than desirable.
- grecy 3y agoI'm sorry to hear you had to deal with that. My Mum was diagnosed with Stage 4 lung cancer, and they went all out with radiation, chemo, experimental new treatments and a TON of tests and scans. They estimated she had 12 months to live, she made it just under three years and had basically every treatment and scan even conceived to fight cancer. Money or insurance were never even discussed or mentioned once. It's simply not part of our world. The US can do better.
- hifromLA 3y agoI can really empathize with this. My wife fought two brain tumors and was repeatedly denied treatment to the tune of tens of thousands of dollars. Can you imagine going through radiation therapy, chemo, and all kinds of different tests and having extra financial stress dumped on you?
- reaperman 3y ago> The ability of an insurance company to unilaterally deny treatment, or determine what type of treatment a patient receives, is obscene and should be categorically illegal. I emotionally agree with this, but I don't have a good answer for the following situation: 1) A company develops a new, slightly more efficacious treatment, patents it, and prices it at some completely absurd cost (say, $1 million/month for daily pills). 2) Doctors understandably prescribe this treatment because it's slightly more efficacious than the pills that cost $16/month. Where would pricing pressure come into play here? If insurance companies can't say "No, that price is ridiculous and we're not paying it." I'm honestly wondering what the solution for this would be.
- bratbag 3y agoDon't run your healthcare as a for-profit system.
- jjeaff 3y agoeven a non-profit system has to control costs.
- liamwire 3y agoSure, but single-payer government healthcare has an enormous ability to influence the cost in the first place. Outside of a treatment that demonstrably has a true cost to manufacture (when also accounting for R&D) that is within that ballpark of say, $1MM per dose, I suspect you’d find the government finding ways to bring the cost closer to reality. Also, rarely is it the case that such expensive treatments are needed by more than a fraction of the population. I’d say there’s an argument to be made that we all aught to be okay with a small fraction of people getting healthcare that far outstrips their contribution via taxes – given that we never know if that one day may be us.
- thfuran 3y ago>I’d say there’s an argument to be made that we all aught to be okay with a small fraction of people getting healthcare that far outstrips their contribution via taxes – given that we never know if that one day may be us. Yes, but that still must have limits. Society certainly should not pay one trillion dollars to care for a single patient. That’s too inefficient.
- jjeaff 3y agounfortunately, I don't think any country in the world has a system where bureaucrats don't have to make decisions about which treatments will and won't be paid for.
- kelnos 3y agoIt's ironic that certain people claim that socialized medicine results in "death panels" that decide who lives and who dies. Turns out we already have them, in the form of for-profit corporations that have strong incentives to deny treatment.
- lotsofpulp 3y ago> The ability of an insurance company to unilaterally deny treatment, or determine what type of treatment a patient receives Technically, the insurance company is denying payment, not the treatment. Also, many times, the prior authorization requirements and formularies are given by the insurance company’s customer, such as the the government (Medicaid, Medicare, employer, etc). But the insurance company will take the heat, because that is part of what they are getting paid for. Useful for when you need to give a Senator quick access to top tier healthcare, and older people a lower level of healthcare, and poorer people an even lower level of healthcare.
- marcus0x62 3y ago> Technically, the insurance company is denying payment, not the treatment. For almost every person in this country, for an expensive treatment, this is a distinction without any difference whatsoever.
- lotsofpulp 3y agoMy point was the insurance company might be taking the heat for denying payment for the claim. For example, the lawyer in the article was 67 years old, and presumably had a Medicare plan sold by BlueCross BlueShield Louisiana (BCBSLA). Was it BCBSLA that chooses to use Elevance for reviewing claims and the guidelines for those claims? Or does the federal government dictate using Elevance? And are there varying federal government standards for different insured populations? I have not researched it thoroughly, but I can envision a situation where BCBSLA sells the government a “fall guy” role, and the government (taxpayers) save money by telling BCBSLA to use a more restrictive formulary or prior authorization criteria for certain populations.
- sonicanatidae 3y agoI'm honestly surprised there aren't more cases of violence against Insurance companies and employees.