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New Windows updates cause UNSUPPORTED_PROCESSOR blue screens
- bitwize 3y agoWhen Microsoft says "your CPU needs to be this high in order to run Windows 11", perhaps listen to them eh?
- FreshStart 3y agoWtf.. Come on its just ms getting kickbacks for deprecating hardware.
- tom_ 3y agoThere's a Microsoft note about this issue: https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-22h2#microsoft-received-reports-about-an--unsupported-processor--error https://learn.microsoft.com/en-us/windows/release-health/sta... The list of affected operating systems supposedly includes Windows 10, version 22H2.
- TillE 3y agoIt would be trivial for Microsoft to strictly enforce their CPU "requirements" on install. They've chosen not to. The workaround for that isn't some weird hack, it's an explicit registry value that they made.
- Tijdreiziger 3y agoI don't think end users are supposed to change registry values (even IT admins aren't, as they can use GPO). That qualifies it as a 'weird hack' in my book.
- rstat1 3y agoIf their supported CPU list wasn't completely arbitrary BS, then you might be on something here. But it isn't There are CPUs that have no problem running the OS that are for no discernible reason "not supported". And I'm not talking about old crap like Pentium 4s or something. I'm talking about ones that are barely 5yrs old.
- bitwize 3y agoMicrosoft is moving to a model of "signed software from power on to application level" for Windows. The supported CPUs have the TPM features necessary to support this transition. Presumably, for Windows 12, remote attestation capability (Pluton) will be required.
- ndriscoll 3y agoRight and for the home user, there is exactly zero benefit from this. There is no reason someone should have to go buy a new computer to replace one that's only 5 years old. A world where local accounts are an enterprise feature and hardware attestation is a home feature is completely backwards.
- rstat1 3y ago>> moving to a model of "signed software from power on to application level" for Windows. This already a thing with Windows 10 in S Mode. So definitely not that. There are quite a few CPUs that implement the necessary TPM crap and aren't supported. So not that. There are several new CPU features they want, but half or 3/4s of the CPUs on the supported list don't have them. So not that either. Only valid reason left is that's arbitrary and not based on anything logical.
- hulitu 3y ago> "your CPU needs to be this high in order to run Windows 11" We besides the user, even the CPU has to be on drugs to run Windows 11, something is teribly wrong with this world. /s
- nerdponx 3y ago> The company also urged users encountering these BSOD errors to file a report using the Feedback Hub. > To do that, you will have to go through the following steps: > Launch Feedback Hub by opening the Start menu and typing "Feedback hub", or pressing the Windows key + F Something seems off here.
- jeroenhd 3y agoAfter several (three, I think?) boot failures, Windows will automatically restart to recovery mode and use system restore to undo the last update. This fixes the BSODs until you install the updates again.
- UberFly 3y agoYet another reason not to install the preview updates.
- nehal3m 3y ago>"Microsoft has received reports of an issue in which users are receiving an 'UNSUPPORTED_PROCESSOR' error message on a blue screen after installing updates released on August 2," Redmond said. >The company also added that the problematic cumulative updates "might automatically uninstall to allow Windows to start up as expected." "Might"? What a weaselly way to put it. Either Windows will, or it won't. I realise there's tens of millions of LoC but if we're talking about an update that crashes machines shouldn't you know what the failure mode is before talking to the press?
- mplewis 3y agoWhen an issue is at this scale, you have to give some acknowledgment of the issue even if you don't know its cause.
- nehal3m 3y agoAgreed, but then you'd expect a behemoth like MS to respond that they're aware, working on finding cause for the issue and releasing a fix. What they did here is throw out a 'maybe it'll fix itself'.
- Tijdreiziger 3y agoFor end users, it's pretty important to know whether their system is hosed or will fix itself
- kube-system 3y agoLinguistically, "might" could also mean "will under certain circumstances". It doesn't definitively imply they don't know. I myself have used "might" when speaking to customers when the criteria by which we would differentiate is something that isn't necessarily accessible to the audience.
- nehal3m 3y agoYeah I guess you're right. If that's the case I'd expect the journalist to ask some follow up questions to broadly define in which circumstances it would or wouldn't.
- WhereIsTheTruth 3y agoMost popular OS on planet earth and they can't afford testing their software on popular CPUs These execs and managers should be criminally charged
- Karellen 3y agoAre you sure it isn't only happening on unpopular CPUs? I couldn't see anything about which CPU makes/gens/models are affected in the article?
- deely3 3y agoI agree with you. Except for criminal charge. There no complex, big, up-to-date and bug-free program in a world.
- hulitu 3y ago> Most popular OS on planet earth and they can't afford testing their software on popular CPUs Testing is expensive. That's what users are for. Just look at the SW made by MS and Google. It looks that they work only based on change requests. If the bugs are not rewritten, they are fixed only when there is a change request.
- whalesalad 3y agoMy experience with Windows 11 has been roughly bug free - but it’s not a pleasant place to be. Installing is a nightmare too with the online account requirement. You can circumvent with a shell but still annoying. I’ve been much happier with Debian 12 and KDE for my primary workstation. I can’t think of a compelling to use windows outside of gaming.
- runjake 3y agoWhat edition of Windows 11 are you using? I hear this a lot about the online account requirement but on my versions (Pro and Enterprise) you just select “Domain Join” and it bypasses the online account requirement. My guess is that a lot of people are using the crappy Home edition.
- whalesalad 3y agoPro https://www.tomshardware.com/how-to/install-windows-11-without-microsoft-account https://www.tomshardware.com/how-to/install-windows-11-witho...
- theryan 3y agoI'm confused by that as well. I've setup multiple machines this past year with Windows 11 and they are all just straight up local accounts.
- toast0 3y ago> My guess is that a lot of people are using the crappy Home edition. What makes Home crappy? Other than the account thing, obviously. You can't join a domain with it either, but then most people don't have a domain at home. There's some other disabled features, like Hyper-V, but why should people have to pay for a higher tier Windows to use a local account if they don't need the other features?
- whalesalad 3y agoI want to say RDP is limited to higher trims. I don’t think you can Remote Desktop to home. But otherwise I agree with your points.
- tw04 3y agoI think people might need to put the pitchforks down. It's a preview release, and we have 0 information on the systems in question. You can easily avoid the issue by not participating in the early release program. Finding issues like this is literally why the preview program exists. Should they have caught this with internal testing? Maybe, we don't have enough information to know.
- JoeAltmaier 3y agoAgreed, vitriol not required. Still, Microsoft gutted their internal testing, so they hold some blame for disastrous failure, even during preview.
- Stranger43 3y agoIt's always puzzled me how much <insert appropriate epithet here> people are willing to take from Microsoft for products they pay good money for, without ever considering that there might be an world where not everyone buys their software from the same vendor.
- mrguyorama 3y agoAlmost nobody buys Windows though. The vast majority of users get given a laptop with windows on it from work, where the robust AD system is pretty great, though O365 is a letdown in a lot of ways, and the rest get Windows pre-installed on their laptops from the store, where microsoft gives OEMs a sick deal. The only people who "buy" Windows are those who build their own gaming machine. Even then, they usually buy a sketchy "volume license" key off ebay. I bought windows retail, because I actually like the Windows kernel, and despise running pretty much any install of Linux that isn't just a command line to boot daemons and web servers from. I use my computer every single goddamn day, and don't ever want it to randomly break, which Linux has always done to me. The steam deck is the first Linux install that hasn't been utterly useless or shit the bed on me. Every single problem I have had in Windows has been caused by shitty hardware, or AMDs abysmal drivers.
- duxup 3y ago>the August 2023 preview updates I don't understand what the point of preview updates are if MS says they're not beta updates. Is it just a place for say corporate IT to test to decide if they want to do the next monthly update?
- JohnClark1337 3y ago[dead]
- Dwedit 3y agoJust noticed the article showing the "Recreate my problem" and "Start Collecting" feature... That feature is sending an insanely large amount of personal data to Microsoft, and it's horribly irresponsible to include this feature as it is.
- konschubert 3y agoWindows, Office and Teams are so weirdly unpleasant to use. It's hard for me to put my finger on it - it's a mix of ugly UI, bad UX and general bugginess.
- deely3 3y agoI can't agree about Office and Windows tho. They still have quirks, and I definitely can put finger (a lot of fingers actually) at points that stupid and I can't stand, but in general I like working with Office and Windows. I tried Open Office, Libre Office, few Linux distibutives, but return to Windows everytime.
- konschubert 3y agoHave you tried google docs? The cooperative editing and commenting feels much more robust than what office 365 is doing. The default new tab on bing is a bunch of trashy news. It’s just icky.
- Jenk 3y agoI was aghast that you cannot move the taskbar. Now I am forced to keep it in the least optimal orientation. On my employer-provided system that is. No way is that dumpster fire of privacy invading, 80% baked UX, nonsense getting anywhere near my own devices.
- tibbydudeza 3y agoWindows XP - Windows 7 for many years. Then I turned to the dark side and bought a used cheese grater Mac Pro (dual CPU Xeon) for a few years before and I always found OSX weird - dropping to command line on occasion to get things done and definitely not very friendly but tolerated it for the sake of the hardware. When I started the SAP part of my career, I got a Windows 7 laptop for SAPGUI and realized it was nicer - the Mac Pro went to a new home after I had to hack the boot firmware to install Sierra and realized the bells was tolling on the hardware. Could not afford a Mac Pro replacement so I bought a Dell - A decent specced Mac Studio M2 (64GB) would cost me more than my car is worth.
- lacoolj 3y agoThe website linked here (an advertiser) just requested to run a custom URL handler (launch something outside of chrome). Most sus thing I've come across in a while