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This is such an easy problem to solve. Just pass a law that any delay longer than X minutes automatically entitles all passengers to MAX(Y, Z% x Ticket Price) p
by koolba 3y ago
This is such an easy problem to solve. Just pass a law that any delay longer than X minutes automatically entitles all passengers to MAX(Y, Z% x Ticket Price) paid in cash to the passengers.
Once there’s a quantifiable cost that cannot be escaped, airlines will be forced to solve the problem.
- nonethewiser 3y agoAirlines aren’t really the cause though
- brutusborn 3y agoThe airline made the choice to put people in an overheating plane for 3 hours instead of the terminal. Of course they don’t have control over the weather but they do control how they react to it.
- bmmayer1 3y agoOr they just...will cancel flights altogether to avoid fees or won't fly routes that are likely to be delayed often.
- koolba 3y agoExactly. The problem will be solved. A route that regularly has multi hour delays on the tarmac due to congestion at terminal should not exist. If the service is being offered it better be capable of being rendered.
- IKantRead 3y agoI was recently stuck on the tarmac for nearly 3 hours over night. It was an awful experience (especially since they were unable to give us a real estimate, we kept hearing 15-30 mins for the entire duration). I would have much rather they simply cancel the flight than have to go through that. The issue is that all these airlines are running things with much lower tolerance for variance in the system than they used to. They just don't have the resources to support that any more. Rather than lose money by being honest about what they can handle, they'll let passengers suffer. The reason is obvious: no matter how awful my experience so far, I'll continue to keep flying. I suspect air travel will get worse until the limit case that it's so awful people start refusing to fly altogether.
- nradov 3y agoIf you have Internet connectivity you can go to LiveATC.net and listen to communications between your pilots and the airport ground controllers. That will sometimes give you more accurate information about what's really happening.
- IKantRead 3y agooh thanks for this! I had no idea, and it would have been better than nothing at all!
- erehweb 3y agoUSDOT has some rules re tarmac delays "For flights departing from a U.S. airport, airlines are required to begin to move the airplane to a location where passengers can safely get off before 3 hours for domestic flights and 4 hours for international flights." from https://www.transportation.gov/individuals/aviation-consumer-protection/tarmac-delays https://www.transportation.gov/individuals/aviation-consumer... but it looks like they fell within the 3 hour cap, plus there's probably no monetary penalty to passengers as you propose.
- seidoger 3y agoI know that Canada (where I live) has introduced the Air Passenger Protection Regulations[1] in 2019 (and making it better since then), which does have "tarmac delays" clauses[2]. IIRC, we modelled it after EU regulations. [1] https://rppa-appr.ca/eng https://rppa-appr.ca/eng [2] https://rppa-appr.ca/eng/right/tarmac-delays https://rppa-appr.ca/eng/right/tarmac-delays
- kiwih 3y agoEurope did exactly this: https://en.wikipedia.org/wiki/Air_Passengers_Rights_Regulation https://en.wikipedia.org/wiki/Air_Passengers_Rights_Regulati... Incidentally, I find flying in the EU to be far more pleasant than in the USA. Perhaps it is related.
- midoridensha 3y agoFlying in any other developed nation is better than in the USA. The Asian airlines are generally the best.
- devwastaken 3y agoWe already do have that. If your flight is canceled, you can be reimbursed. This doesn't matter because they don't have to pay it unless you sue them for it and get a judgement allowing you to seize it. Airlines do this and far worse. Law is and always has been a recommendation, the actual powers at play have to be involved for anything to be done.