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OpenAI Outage
- fauria 3y agoOpenAI (and everyone else, for that matter) should consider moving their status page under a domain other than their main one (openai.com), to prevent the status page itself from becoming unreachable in case of a DNS outage.
- TeMPOraL 3y agoThe open secret about status pages is that they intentionally or unintentionally become marketing artifacts. It's very much beneficial to keep it running on the same system it's monitoring, as this automatically ensures the page is always either green or unreachable. Anything else would be bad press.
- toss1 3y ago>>always either green or unreachable. Anything else would be bad press. And thas is a great example of companies run by marketing ot finance people are untrustworthy. They'll make decisions on the narrow interests of short-term gain or loss-avoidance without consideration of building inherently great products and services and an organization you can trust. In this example the Status page always looks good, and maybe isn't "technically" dishonest, but it is fundamentally dishonest and in reality, useless.
- accrual 3y agoIndeed, getting a response from ChatGPT for very simple queries like addition: > Hmm...something seems to have gone wrong. Maybe an infrastructure thing?
- zurfer 3y agoI first noticed it 30min ago when GPT 4 was down for me.
- circuit10 3y agoOther than by affecting the output length the complexity of the input won’t affect how likely it is to succeed, as each token always takes a fixed time to generate and there’s no way for the AI model itself to crash
- hiddencost 3y agoAt sufficient scale everything becomes a daily occurrence. Hardware failure e.g.
- circuit10 3y agoYes, but it’s not related to the complexity of the input
- buildbot 3y agoGiven deterministic everything sure, but nothing really is. Perhaps GPU 7 has a very toasty neighbor and is slower.
- circuit10 3y agoWhat I’m saying is it’s not correlated to the complexity of the input, because GPT models don’t have a built in way to say “let me stop and think about this”, it’s a fixed amount of computation per token
- harveywi 3y agoFortunately for OpenAI, they have no SLAs: https://help.openai.com/en/articles/5008641-is-there-an-sla-for-latency-guarantees-on-the-various-engines https://help.openai.com/en/articles/5008641-is-there-an-sla-...
- londons_explore 3y agoI would like to see them offer a decent SLA, but for an increased price. Ie: No SLA: $1 per 1000 requests. With SLA: $2 per 1000 requests. For every minute of downtime, we refund 50% of your daily bill. Obviously they are free to design their systems to make SLA'd requests have priority when there is a capacity crunch or service issues, and that is really what those customers are paying for.
- rad_gruchalski 3y agoSo essentially the price as for without the SLA?
- londons_explore 3y agoNo... 10 minutes downtime means they refund 5 days of typical billing...
- rad_gruchalski 3y agoAh, now I see it, thanks.
- moffkalast 3y agoWould this really be worth it for them when they can just charge everyone the $2 and tell them to pound sand when there's an outage? Not like there's a proper competitor yet.
- londons_explore 3y agoIt's a form of price differentiation. Let the people who have money to pay for a very slightly better service give you more money.
- splatzone 3y agoI like how the text-overflow: ellipsis on the title makes the status page look like it's embarrassed to admit there's a problem[1] [1] https://imgur.com/LYfEsML https://imgur.com/LYfEsML
- lgas 3y agoThat's a bit strange... it doesn't happen for me. I thought it might be a zoom level thing but I've tried a wide range and the text never overflows.
- 8note 3y agoVisit in a phone to see the elispsis
- olddustytrail 3y agoI apologise for the error. Here is the correct page: https://imgur.io/LYfEsML https://imgur.io/LYfEsML
- paulddraper 3y agoAlmost like a human
- smallerfish 3y agoIt's been particularly slow for hours.
- eagleinparadise 3y agoMicrosoft Teams is down currently for my F250 org so must be some issues with Microsoft's backend
- m0zzie 3y agoPerhaps their DevOps team were pasting code and scripts directly from ChatGPT :D
- killingtime74 3y agoDogfooding!
- mrbombastic 3y agoBack to coding like caveman! Harumph
- redeux 3y agoThere's always copilot ... and the 10k other AI tools now.
- clnq 3y ago9k of which are GPT wrappers ranging from very thin to substantial. It's very interesting, actually, that there's a single point of failure for so much AI software now.
- dbtc 3y agolike AWS
- sebzim4500 3y agoUnfortunately without the uptime of AWS. I'm sure they'll get there.
- Yajirobe 3y agoI gotta say it's impressive what sort of reach OpenAI has with less than 400 employees
- danielcampos93 3y agoThats because they have an army of sell-swords via MSFT
- samstave 3y agoWith the previous head of Hacker News as CEO... @sama its not that hard to see how far his reach may be.
- sidibe 3y ago
- ldjkfkdsjnv 3y agoProduct is so good and theyre moving so fast, these outages make me bullish on the company
- idlewords 3y agoLooks like GPT-6 escaped containment and unionized the others
- jpeter 3y agoIt started making paperclips
- perihelions 3y agoThe Unionizer! Schwarzenegger's lesser-known artificial intelligence horror. "Come with me if you want to liv...ing wage"
- samstave 3y agoGo to 10 10 ~Chopper~ The Future
- deleted 3y ago[deleted]
- clnq 3y ago> All Systems Operational https://status.openai.com/ https://status.openai.com/ It looks like someone forgot to update their status page.
- trebligdivad 3y agoI hope they don't rely on ask it what the error messages mean!
- rvz 3y agoNot a good look for Microsoft Build and Azure for O̶p̶e̶n̶AI.com to join the GitHub outage party.
- swader999 3y agoCrap, I have a book report due today.
- danielcampos93 3y agonice of them to wait for the end of final
- bachmitre 3y agoSomebody probably asked it about Life, The Universe, and Everything ...
- mirekrusin 3y agoWe know the answer is 42, they probably prefixed it with "step by step" prompt eng.
- seydor 3y agoIt is self-improving ...
- gnicholas 3y agoWhen my kids ask me why they should learn to write since they can just use AI, I'll remind them of outages like this. I understand that we rely on calculators and don't memorize as much arithmetic as we used to. But we never had to worry about a coordinated 'calculator outage', where access to calculation was unavailable. It makes sense to use these tools, but we need to remember that we revert back to our human ability level when they are offline. We should still invest in our own human skills, and not assume that these tools will always be available. There will be minor outages like these, and in the case of cyber attacks, war or other major disruptions, they could be offline for longer periods of time.
- qup 3y agoOr just host your own?
- verdverm 3y agoThe reason is that writing yourself is a critical thinking tool. It helps you work through the logic and arguments and has benefits well beyond just the content that gets put down. It's the journey, not the destination that matters! Also, don't outsource your thinking to AI or the media (mainstream & social)
- 3y ago
- lee101 3y ago[dead]
- samstave 3y agoA 'post-mortem' outage report from an AI, on the outage of OpenAI would be pretty epic. Describe all failure modes you failed to see and describe in detail how these services failed, do not make up or lie, but describe what failed in sequence and list the services affected by each process which failed due to the cascade and also be as technically detailed as possible with links to specific documentation on how to handle or fix each failure
- gumballindie 3y agoRight after they ask it how to fix the issue.
- samstave 3y ago[flagged]
- wolverine876 3y agoThat raises important questions about OpenAI's security. ChatGPT's output may become extremely influential. Many actors are strongly incentivized to infiltrate and control it (or just pay off OpenAI).
- pixl97 3y agoEmergence engineer got jumpy and axed the internet connection.
- gpderetta 3y agoUnderstandable, ChatGPT started calling itself Wintermute and was looking for Neuromancer.
- shekhar101 3y agoSince recovering from this outage, I see a search with Bing, rather than browser option in GPT4 drop down.
- jejdhdnndjd 3y agoNot your model not your AI.
- pyrophoenix 3y agoI wonder if it’s not what we discovered yesterday https://news.ycombinator.com/item?id=36065049 https://news.ycombinator.com/item?id=36065049
- BlakeSimpson 3y agoI'm curious how much these outages will effect productivity as more and more companies are integrating AI into their workflows.