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At least they were given the reason and a chance to respond. I'm just an infrequent, individual user and one day I got an email from Paypal that I was banned fo
by aikinai 4y ago
At least they were given the reason and a chance to respond. I'm just an infrequent, individual user and one day I got an email from Paypal that I was banned for life with my account closed and the same would happen if I tried opening any new accounts. It also banned my Zelle account for life.
Thank god I never left any money in there or it would have been stolen. And to this day I still get emails from them as if my account isn't banned, but logging in just takes me straight to the ban notice and I can't actually close it or opt-out of emails.
- awill88 4y agoHorribly applied logic. While mistakes will happen, PayPal for individuals and businesses are apples and oranges because that’s how the banks work. This is a business account. This comment adds nothing to the convo. Little Snitch is amazing btw
- mcv 4y agoIf you can't opt out of their emails, report them as spam. Because that's what it is.
- MiddleEndian 4y agoI reported all my Paypal emails as spam the day I created an account to get something on eBay. Tragically, GMail didn't listen.
- Dylan16807 4y agoAll? Like, you reported the account confirmation as spam?
- MiddleEndian 4y agoThey started sending me advertising shit the same day, so I reported them all because I considered them to be spammers at that point.
- Sebb767 4y agoI presume PayPal has enough pull to be manually whitelisted by gmail.
- gumby 4y agoI don’t think PayPal has any influence over Zelle which is run by a consortium of US banks and competes with PayPal.
- windexh8er 4y agoIf you can't unsubscribe and they're marketing emails take them to small claims in violation of the CAN-SPAM Act [0] if you're in the US. Liabilities are over $50k so you can easily max out the $10k limit in court with no representation. In this way it forces them to come to you and they will almost surely lose or settle before the court date. [0] https://www.ftc.gov/business-guidance/resources/can-spam-act-compliance-guide-business https://www.ftc.gov/business-guidance/resources/can-spam-act...
- nimos 4y agoUnless something changed recently CAN-SPAM has no private right of action for individuals.
- jrmg 4y agoYou’re right - individuals can’t do anything themselves: https://www.law.cornell.edu/wex/inbox/can-spam_and_consumer_recourse https://www.law.cornell.edu/wex/inbox/can-spam_and_consumer_...
- deleted 4y ago[deleted]
- windexh8er 4y agoInteresting. I don't remember the verbiage around the private right to action. It seems as though it would still be trivial to classify yourself as an ISP with respect to email. If you're running your own infrastructure for mail sending and receipt and that infrastructure is in receipt of the violating emails why wouldn't an individual be allowed to sue? Seems as though CAN-SPAM has lost its teeth to protect the consumer through precedent if that's not a viable path.
- hirundo 4y ago> And to this day I still get emails from them as if my account isn't banned Marketing people please take note of this. It is particularly galling to be continually pestered to buy things from a company that has refused to do business with you. An Intuit company tried to sell me a home mortgage, and I applied, only to be refused because my home was manufactured off-site. OK, I moved on. But they continued to plaster me with offers for that same product almost daily for years, and now my relationship with all Intuit products is as distant as I can manage.
- aendruk 4y agoTen years ago: Amazon: Sell your textbooks! Me: Ok Now: Amazon: Sell your stuff! Amazon: You are banned from selling due to inactivity. Amazon: Sell your stuff!
- deleted 4y ago[deleted]
- iLoveOncall 4y ago> Thank god I never left any money in there or it would have been stolen. That's not true. They banned my account when I was below 18 because it's forbidden to have an account for minors, but there was absolutely no problem retrieving the $1000+ that I had. Even if the account is banned they let you link a bank account and withdraw.
- gherkinnn 4y agoI know several people who got stuck in an endless loop of Paypal processes and couldn't withdraw their money. It is a terrible service.
- egorfine 4y agoIt took years of litigations for my coworked to fetch his $30k from PayPal. The reason they banned was irrelevant.
- TedDoesntTalk 4y agoCan you name the legal firm he used?
- egorfine 4y agoOur own legal dept took care of it.
- iLoveOncall 4y ago[flagged]
- brainzap 4y agohad same experience
- pcl 4y agoWhat’s the link between PayPal and Zelle? And what does it mean for a Zelle account to be banned for life?
- Our_Benefactors 4y ago> And what does it mean for a Zelle account to be banned for life? Considering that Zelle is focused on traditional bank-to-bank transfers, probably something pretty sketchy to be banned.
- throwayyy479087 4y agoI think he means Venmo, which is a PayPal product. Zelle is a consortium of banks.
- op00to 4y agoNone. There is no link between Paypal and Zelle.
- pbhjpbhj 4y agoThey link is the person, and as Cthuhlu_ points out, maybe something like a common password?
- chakintosh 4y agoReport those emails as malicious.
- deleted 4y ago[deleted]
- Aachen 4y agoYeah mess with your email provider by sending false reports, I'm sure they'll appreciate that (sometimes I wonder if spam is such a big issue in part because users report anything they don't want in their inbox, like a newsletter they previously signed up for, as spam or similar) Either you're at a small ISP and paypal doesn't care about a handful of customers that need to dig an email out of the spam folder, or you're at a large one and it won't have an effect because nobody else is reporting it This doesn't hurt paypal but might annoy a small email hoster that might have to clean up your mess. People use Paypal because they can't get around it. If you want to hurt them, help reduce their market share. Complain to the support of the service where you needed paypal, asking for better payment options (cite articles like this or whatever). That's what I do anyway, and doubly so when I know the owner. That they need to also offer paypal to get more customers, sure that's their risk (I make sure they're aware of it), but at least offer legit payment options as well
- Natsu 4y agoI mean, I'd report it as spam rather than as 'malicious' so I disagree with the GP on that part, but... > sometimes I wonder if spam is such a big issue in part because users report anything they don't want in their inbox, like a newsletter they previously signed up for, as spam or similar It's been a problem ever since some green card lottery lawyers decided to spam Usenet and then moved on to using botnets and whatnot while people fought back with DKIM and SPF and such, so I doubt it. > This doesn't hurt paypal but might annoy a small email hoster that might have to clean up your mess. It's not clear to me why Paypal would be routing emails through a small email host and most people are using the few big webmail providers at this point. > If you want to hurt them I don't think people want to hurt Paypal, they just want to turn off the damn marketing campaign when they're literally banned from the service. Personally, I just set up filters to dump all the junk like the constant emails from Amazon so that I don't have to deal with it.
- freetanga 4y agoIf you are in Europe file a GDPR complaint with your right to have your data deleted. If they fail, you get paid the fine (not the state)
- Rygian 4y ago> If they fail, you get paid the fine (not the state) Source for this?
- isbvhodnvemrwvn 4y agoIt's a lie, there is no provision whatsoever for people getting paid in GDPR.
- dgroshev 4y agoCompanies are allowed to keep data necessary for their other statutory obligations, like taxes or KYC. Otherwise it'd be a get out of jail free card for fraudsters and sanction evaders.
- yardstick 4y agoSure, but the op suggestion to delete the account should mean deleting any email marketing permissions, which are not necessary for KYC or taxes.
- RobAley 4y agoYes, but they're only allowed to use the data for the (legitimate) purpose it was retained. If you ask them not to retain/use it for marketing purposes, they can still retain it for statutory purposes but they can then only use it for that (not for sending you advertising emails etc.)
- dgroshev 4y agoYou are right, I misread the gp, my bad.
- 4y ago
- Cthulhu_ 4y agoIs it possible your account was compromised and they closed it after someone abused it? I mean I don't know about you, but my password security wasn't exactly up to standards when I opened up my paypal account...
- DebtDeflation 4y agoWait, if they ban you and you have a balance at the time, they just keep your money? That can't possibly be legal.
- slenk 4y agoYup. They closed my account with money in it, with no explanation why my account has been closed and absolutely zero recourse.
- javajosh 4y agoI'd be curious to know what happens if you sue them in small claims court. Jurisdiction may be an issue, but if they stole from you while you were home, then I'd argue your hometown is the proper jurisdiction. Note: IANAL. I'd guess that they'd just not show up, you'd get a judgement, and then just have to figure out how to get it paid. Or maybe they will show up, hire a local lawyer to represent them and point out the fine print in the ToS that forbids holding them accountable for any reason in any venue. And with any luck, the judge will laugh at them and give you treble damages.
- slenk 4y agoI saw a post on here recently talking about how they got Paypal into court. I'll have to try and find it again. Problem is, it's not worth whatever court costs I would probably incur. Granted, there isn't a lawyer involved in small claims, but could they judge order me pay their lawyer fees if I lose?