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I travelled to Yellowstone National Park. I wandered into the back country office and spoke with the ranger. She was super friendly and informative. One interes
by SassyGrapefruit 4y ago
I travelled to Yellowstone National Park. I wandered into the back country office and spoke with the ranger. She was super friendly and informative. One interesting fact she shared is that Yellowstone is almost 4,000 sq. miles and receives 5 million visitors a year. 99.9% of those visitors never travel more than 50 feet from the main road. This means that most of those visitors experience less than 1/10th of 1% of the actual park.
Why do I bring this up? Because this is how most worker's experience their organization. Stay in your lane, get that promotion, best case you get your boss's job. But how did that job come to be? Who setup the training that you took? Most people can't even describe where the money in their business comes from.
It is a tremendous advantage to explore your organization fully. Visit its other offices and learn what your colleagues do and why they do it. Especially as an engineer. You can literally write your own ticket. Last year I was bored and I started to break down our cloud spend. This took me on a little detour. That detour involved a team that was following a process I could not understand. Turns out they didn't understand it either. I little reorganization yielded a $385,000/yr cost optimization. It took me just a couple days. Chances are you swim in a sea of complacency too.
- nixpulvis 4y agoBut just like at state parks, tread lightly. I've gotten in trouble before while exploring and then being accused of putting my nose where it shouldn't be. It can look like you're wasting your time looking for distractions, or trying to dig up dirt. Not everyone in all parts of your company is going to like you poking around. You also risk picking up new responsibilities if people catch wind that you might be offering help. This can be the start to a promotion and also a good way to just make your days longer for no additional compensation. Not all managers will respond to the leverage of cross department work you took on yourself, though they probably should. That said, if you do it well, which is an art of it's own. I agree, the potential benefits outweigh the risks.
- blowski 4y agoExactly. Be humble and eager to learn, but recognise others may be suspicious of your motives anyway. Also, don’t be that engineer that tells all the other departments what they’re doing wrong, having done a couple of Udemy courses.
- pixl97 4y agoAlso don't be afraid to play dumb if it's something you partially understand. Helpful people will teach you more and suspicious people will more often feed you BS.
- idopmstuff 4y agoAgree 100% with this - I think in general people really like to talk about what they do, so if you come to them with an attitude of curiosity, they'll teach you a ton. I've had maybe a dozen people over my career ask me about what a PM does/how to become one, and I'm always happy to chat about it. In a few cases, I was able to get that person some involvement with the PM team (as an example, a couple were in customer support and became the support/PM liaison, who would present all the data on trends in customer issues to us biweekly). But you do have those empire-building types who see everyone as trying to encroach on their turf. If you run into too many of those, I'd honestly suggesting looking for a new job - companies where a lot of people have that kind of attitude tend to be both not great to work at and also less than successful in the long run.
- samtho 4y agoThis is a good counterpoint (while not necessarily discouraging cross pollination). I ask parallel teams that I work with how best I can help them, which leads me into learning a lot about the different facets of the business. My experience with approaching this with curiosity and empathy will yield a more welcoming environment to learn more about the things you are not familiar with yet as you are clearly not being threatening and actually looking to build a working relationship that both of you benifit from. This also goes both ways. I also offer to help people to learn more about my side of the organization, going as far as being a mentor. A former coworker, with whom I am still friends with today, I met at a previous role where she was in marketing but wanted to know more about the development side, having had no prior experience. I was able to get her started in software engineering. Fast forward 6 years, she’s now the lead automations engineer for a marketing company.
- serjester 4y agoI think this far more likely is influenced by your demeanor going into it. If you come off as arrogant or condescending people will rightfully be skeptical of your intentions. They'll assume you're trying to micro manage them and obviously you'll get pushback. On the other hand if you come off as genuinely interested in what other people are doing with no ulterior motives, 95% of the time you'll get warm feedback. I think you'd be hard pressed to find someone that'd react confrontationally to a middle schooler asking about their job. Why? Because their intentions are innocent.
- eastbayjake 4y agoAsking "how can I be helpful?" is a huge unlock: almost everyone has too much to do and not enough time, and thus almost everyone will welcome help from someone else. (And if the way you're "poking your nose in other departments" is perceived as value-destructive instead of helpful, that is probably the root cause.)
- circlefavshape 4y agoGotta say I've heard "how can I be helpful" once too often from people trying to poke their clueless noses in my business. Just asking about what I'm working on is totally fine though
- circlefavshape 4y agoOr more accurately ... I've heard "how can I be helpful" too often from one particular person who is invariably the opposite of helpful, and now if anyone else says it I'm instantly suspicious
- runnerup 4y agoOr heard it as a criticism -- the underlying implication that one is struggling.
- 93po 4y agoI had this happen to me too. I started researching a solution for a different department and was told to stop and get back to my own work.
- HWR_14 4y agoMy friend got fired from his job for sticking his nose in other departments. Which is very strange because his boss told him to look at transferring into another department because he would have to transfer in the next six months or get fired. And the department he stuck his nose into offered him a lateral job. But because he failed to keep the bosses of each department apprised of where he was in the process, he trod on some toes and got fired before the lateral position could become official and it had to be an internal hire. Total mess.
- ThePowerOfFuet 4y agoSounds like a toxic workplace to me.
- dsq 4y agoUnsurprising, as the standard workplace is toxic, otherwise WFH would not be so popular.
- doubleg72 4y agoI doubt WFH is so popular solely because all workplaces are toxic. A toxic workplace is one like that at American Radium in first half of 20th century, or the building of transcontinental railroad, or Hoover Dam, or Mt Rushmore.
- dsq 4y agoIf I had to compare the standard modern workplace (I've been at a few) with the building of the railroads, of course I’d prefer the standard. Sitting n AC pressing keys is better than being crushed by stones or heavy metal bars, all in scorching heat.
- fsckboy 4y agothe superficial way it played out isn't necessarily the reason, could have been on the chopping block already, and then whoever wanted him there found their excuse
- mixmastamyk 4y agoI used to attempt this often as well. Had a few minor wins, but typically I was met with polite indifference, told it was their department. Which is fortunately better than active sabotage. One group was even bewildered I was able to integrate a department client app with their ticket database. Reduced necessary clicks by 95% or so. They didn't think it was possible. Yes, this is the caliber of folks working at a big corporation.
- zhynn 4y agoI had a teacher who was a ranger in yellowstone park. He would illustrate the danger of straying off the trail with this anecdote: Rangers are not allowed to wear polyester socks (or any socks made with synthetic fibers) because the geothermal activity in the park can change unexpectedly and yesterdays safe meadow could hide an unexpected layer of boiling mud without warning. Unless you are one of the few people experienced with back-country trekking in active geothermal areas, stick to the roads and trails. If you are unfortunate enough to be stranded in yellowstone, follow fresh game trails. They will be less likely to lead through boiling mud. On the other hand, the wildlife is unpredictable due to the massive population of stupid tourists. Yellowstone is dangerous. Stay on the trails and roads unless you know what you are doing. And you probably don't know what you are doing.
- bmitc 4y agoI'm pretty sure I wouldn't wander off the path in Yellowstone due to the fact that there are grizzlies, wolves, and other such fauna.
- 2b3a51 4y agoJust an observation: decades ago in industrial companies of some size it was the practice to move newly hired managers around systematically for (say) the first 5 years so they could see how the whole company worked.
- sebzim4500 4y agoThat only makes sense when people expect employees to stick around though, in today's market you would expect the vast majority of people to not finish the 5 year program yet alone show any benefits from it.
- 2b3a51 4y agoSadly you are probably correct. Perhaps that is the problem (at least with some sectors: a close friend's partner's daughter has worked as a civil engineer with a couple of employers for a couple or three decades now - she can show you the roads she planned and managed the building of)?
- operatingthetan 4y ago>That detour involved a team that was following a process I could not understand. Turns out they didn't understand it either. I little reorganization yielded a $385,000/yr cost optimization. It took me just a couple days. Chances are you swim in a sea of complacency too. Hold on a sec, are you saying you found dead weight and then got leadership to terminate their employment?
- foolswisdom 4y agoIt sounded to me more like they figured out a more efficient way to do their "process" that was a whole lot cheaper.
- jrochkind1 4y ago> Last year I was bored and I started to break down our cloud spend I read it thinking they meant to their cloud platform bills. But you bring up a good hypothetical regardless. This is why people are not necessarily overjoyed to have folks from other teams sniffing around... if they think you are looking for "inefficiencies" all the more so. Getting laid off isn't the only threat, making their job a lot harder/more unpleasant is also one. Or just being blamed for being bad at their jobs. To the organizations bottom line, and perhaps to your bosses, it's all the same either way. Hey, you saved money. To your co-workers, obviously not. You've got to build up trust, that you're looking to make their job more pleasant, not more unpleasant, or non-existent.
- webnrrd2k 4y agoIt's not clear, and I read it that way at first, too. But the op was looking at cloud computing costs so I'd bet that he just reduced cloud costs. It seems like a bit of a stretch that he got anyone fired, but much more likely that they just scaled back on cloud services for that particular project.
- avalys 4y agoI don't think that's what he was saying, but if he was, are you suggesting there's a problem with that?
- 4y ago
- glitchc 4y agoIt depends on the organization's hierarchy. In flat structures, this is treated as a good thing, encouraged and will lead to promotions. In a strictly hierarchical organization, this may backfire. Other managers will not be supportive and your manager will be annoyed with your behaviour, leading instead to detailed task assignment and micro-management.
- geph2021 4y agoMost people can't even describe where the money in their business comes from. I find this quite remarkable, and does not match my experience. Every company I've worked for, from startups to Fortune 500, it was very clear what products the engineers contributed to, and what that product portfolio revenue stream looked like, and what it meant to the business (right down to the product margins). For startups, pre-revenue, at least the "TAM" (total available market) that the product was targeting, and/or expected revenue projections were openly/regularly discussed.
- mindcrime 4y agoEvery company I've worked for, from startups to Fortune 500, it was very clear what products the engineers contributed to, and what that product portfolio revenue stream looked like, and what it meant to the business (right down to the product margins). This sounds quite remarkable to me, and definitely does not match my experience. I've found that most engineers have an incredibly vague notion - at best - of how their companies make money. And it is, IME, a vanishingly small set of engineers who would ever use terms like "product portfolio revenue stream", or "total addressable market", etc. And discussing revenue projections?!?? All I can say is, you've worked with some folks who do things very differently than the folks I've worked with!
- satvikpendem 4y agoIf you've worked in startups before and then go on to big companies, you will have learned those terms, so it just depends on where your fellow engineers are coming from.
- mindcrime 4y agoStill doesn't match my experience. Even in the startups I've worked for, engineers did not concern themselves with those kinds of details. Maybe it's a factor of just how early in the lifecycle a startup is when engineers join. Perhaps somebody who is there "day 0", before the first round is even raised, or maybe just a seed round, has a different perspective than somebody who joins after a C round or what-have-you.
- throwawaysleep 4y ago> I little reorganization yielded a $385,000/yr cost optimization. And your reward for that was? Were you rewarded? Did they give you 30K as a bonus? Or was it just the weasel words of "this will be considered favourably at performance review time." I am aware of about a 50K a year in cloud waste. But in my org, I know I won't get anything for reporting it as I am not going for a promo (promos pay a lot less than job hopping where I am), so it is not worth it to even write a ticket for it.
- NegativeK 4y agoThat whole situation is gross.
- throwawaysleep 4y agoWhich one?
- greedo 4y agoPlus, if the waste is someone's pet project or initiative, you might get into trouble if you imply they had poor judgement in green lighting it.
- jrochkind1 4y agoI'm curious, would you say any of your motivation and feeling of reward in your job comes from doing a good job, or helping your organization achieve it's goals? Or does your motivation and reward (what gets you out of bed, what makes your job tolerable or enjoyable) come mostly/only from maximizing your paycheck? Or other things?
- AstixAndBelix 4y agoWhy would I help my organizatiom reach its goals of the organization is not interested in helping me achieve mine ?
- ianbutler 4y ago
- 123pie123 4y agoback in the day when I was first starting out I had to do the odd audit (eg listing network ports or checking computer inventory numbers in offices - v boring) one of the best things I did (which was dependant on how much spare time I had), was to ask the people I visited, what do you do? I tried to make sure I asked a mixture of low to high ranking people The responses was amazing, with some people giving up loads of their time up to explain their jobs. I even made some good friends ouside the computer dept
- vinayan3 4y ago> 99.9% of those visitors never travel more than 50 feet from the main road. This means that most of those visitors experience less than 1/10th of 1% of the actual park. I'd say that's a win. We should be preserving as much as we can which really means most of us shouldn't be exploring more of the park which is mostly off trail. I do get your point that people are coming to Yosemite and are not even taking advantage of the trails. One point that should be made from this is that many people who are coming to the park don't really have the fitness, skills, and motivation to explore more of the trails in the park. Similarly, many people really aren't going to go explore at their companies because of skills, motivation, and time. Time is a major blocker for me because I can do more in areas outside of my focus but there are other life obligations and the need to rest to avoid burnout.
- coffeebeqn 4y agoI don’t think the tradeoff really exists at most companies. Sure I could make our data departments life more difficult by pointing out they do a few dumb things but what is the outcome to me and my fellow engineers? I’ll at best get a pat on the back and have the data team be at least somewhat pissed off at me. Some random executive might get a bonus.. but why do I care?
- JustSomeNobody 4y agoYou can also start by making sure you're in all the meetings with other teams where your project and their project meet. Ask pointed questions in those meetings to gain understanding. Be friendly and courteous and helpful and they'll make sure you are in those meetings from now on. From there you'll get invited to other meetings that may be only slightly adjacent to your project. Again, be friendly, courteous and helpful. You will eventually get known for being someone with understanding and you'll find yourself in some rather important meetings after that.
- Salgat 4y agoI have a backlog of tickets and limited time for my family and personal life and interests. This isn't happening unless my manager is willing to lower my other workload.
- lifeisstillgood 4y agoAh, the days when you didn't have a manger asking for status updates daily on your deliverables that are vaguely defined. Having time to investigate interesting detours I get it. But sometimes there are people focused on their 1% and see you as part of that.
- Zetice 4y agoEr, isn't that kind of the point? That you should be aware of the real cost of you "investigating interesting detours"?
- lifeisstillgood 4y agoHang on. I am not sure which side of the argument we are on now. Yes I love interesting detours - and frankly they almost always result in something useful - however converting that something useful into something that is used by the organisation is a different kettle of fish - that requires an organisation that is willing to see its failures and change on a significant level - which if were true probably would mean I could not spot the low hanging fruit. Not sure where I am going except to say the Schumpter is probably right and that it's incredibly hard to move jobs thus any signalling via job market is muted.
- deleted 4y ago[deleted]
- gardenhedge 4y agoWow, what are you going to spend that $385,000/yr on? /s I don't see the point of your recommendation.
- giantg2 4y agoCEO bonus
- SassyGrapefruit 4y agoCorporate finance doesn't work that way. If someone sets something up that costs $500K a year and it can be done for $150K a year. $150K is the baseline thats how much it should have cost in the first place. Otherwise why wouldn't I set it up to cost $10million a year then retract to $150K then say "Oh gee I saved you millions of dollars you owe me!" We as employees have a responsibility to our organizations to ensure they are trim and healthy. It's how we grow and achieve bigger things. I have been rewarded in the past and am confident I will rewarded in the future. The individuals that set it up kooky will be retrained to avoid that situation in the future. I feel bad for all the jaded folks they must live very depressing existences.
- gardenhedge 4y agoYour passive aggressive remark at the end made me laugh. Enjoy your life working as hard as you can for billionaires and being rewarded peanuts. That's the only depressing existence in this discussion.
- SassyGrapefruit 4y agoI don't know man. The attitude comes off as defeatist to me. I think most people with this outlook are engaging in self-sabotage. It's easier than putting themselves out there and risking failure. They don't try then claim "even I did try what would it get me? making some richy richer, no thanks". Ok so what the alternative? I'm just not willing to sit around complaining. Right now I don't feel like I'm being grifted and if I did I would quit.
- giantg2 4y ago"It is a tremendous advantage to explore your organization fully." This hasn't been my experience. I've moved around a lot and have exposure to many aspects of the business and how things operate. I'm 10 years in and still a midlevel. Being more linear would have resulted in faster promotions. "You can literally write your own ticket." Not in many large orgs. Poking your nose in other areas is a good way to get your hand slapped.
- crazygringo 4y ago> It is a tremendous advantage to explore your organization fully. No, generally speaking it's really not. That takes time and effort away from the job you're actually getting evaluated on, and if your workplace is at all competitive (as most are), it's an incredibly easy way to waste your time and not get promoted. Is it interesting? Sure. Is it to your advantage in that workplace? Almost never. The main situation where it's a smart thing to do is when you intend to start your own company (or franchise in certain industries) and you're trying to learn as many best practices as possible. But then you're treating your employment as school, rather than looking for reward or promotion within.
- Aeolun 4y ago> Chances are you swim in a sea of complacency too. It’s a unique organisation that’s both complacent and willing to change that fact. More likely you’ll find resistance at every step along the way.
- deleted 4y ago[deleted]
- megablast 4y ago> 99.9% of those visitors never travel more than 50 feet from the main road Leaving the road sounds like something a communist who doesn't love their car would do.
- cphajduk 4y agoThe thing is... Pushing outside your lane is VERY often discouraged. The manager sees that any time outside of your lane is less time in "your managers" lane, where you help buml his KPIs/goals.
- senttoschool 4y ago>It is a tremendous advantage to explore your organization fully. Visit its other offices and learn what your colleagues do and why they do it. Especially as an engineer. You can literally write your own ticket. Last year I was bored and I started to break down our cloud spend. This took me on a little detour. That detour involved a team that was following a process I could not understand. Turns out they didn't understand it either. I little reorganization yielded a $385,000/yr cost optimization. It took me just a couple days. Chances are you swim in a sea of complacency too. If you work in a corporation, this is a surefire way to create enemies inside the organization. No one likes a random employee from another team to poke into what they're doing and tell them what they're doing wrong.
- SassyGrapefruit 4y agomaybe, but I'll keep doing it anyway.
- brodouevencode 4y agoWow, there is so much dissent in the replies here. Here are the top three recurring themes of those: > You'll make enemies poking your nose around. And? You make another worker in another department angry, so what? Managers in other departments are very inviting (unless they're up to no good, in which you'll be doing the company's owners even bigger favors by exposing them) because they want to be seen as having work that's necessary to the business. The people who will see you as an enemy are at a dead end anyway and not likely to ever have any influence over you. > Did you get any of that $385,000? Of course not. It would be nice to get a piece of that cost savings. My previous role was largely in finops, so this is near to my heart. Companies should give incentives for any proactive cost reductions and revenue generators. But that's not the point - you did the right thing by fixing something that was broken because you were genuinely curious. > I don't have time for all that. You have to make time to learn your company just like you have to make time to work out, learn new skills, network with people, and grow your wealth and family. Learning the inner workings of your company does pay off just like the others, maybe even more so than some of them. FWIW @SassyGrapefruit I commend your efforts. You're the type of person I want on my team.
- devnullbrain 4y ago>The people who will see you as an enemy are at a dead end anyway and not likely to ever have any influence over you. That's more idealistic than my experience. I've seen team leads with a very strong sense of ownership. Also, if their mistake is responsible for a 6-figure overspend, it's better for them for it to remain hidden than to be revealed by someone else (especially a non-expert).
- brodouevencode 4y ago1. On a long enough time line those people will weed themselves out. 2. It's a good thing for team leads to own their work, but if they're not comfortable with people poking around then they seem to be hiding something, and in that case I'll default back to the first point.