3 ms·
I'm waiting to go back to them, a bit of a juggle to get insurance to pay until the current sensor or maybe transmitter runs out. I got angry at their customer
by Projectiboga 4y ago
I'm waiting to go back to them, a bit of a juggle to get insurance to pay until the current sensor or maybe transmitter runs out. I got angry at their customer service when I knocked a sensor off, so I tried the Dexacom g6, but their software is insanely bad. On top of that their sensors are only for 10 days which is much more of a scheduling hassle. And after all the pain of their icky software the killing point is they have an unsilenceable "6 hours to sensor expiration" alarm that can and will go off in the middle of the night, unless you actually power down the device or your phone. I hated their device and the phone connected anyways. The Freestyle had much better software with sophisticated graphs showing trends over long time periods to spot typical low and high time periods.
- justinc8687 4y agoFor what it's worth, I've gotten multiple replacements after they've fallen off using their online form: https://www.freestyle.abbott/us-en/support/sensor-support-form.html https://www.freestyle.abbott/us-en/support/sensor-support-fo...
- 1123581321 4y agoYou can silence the expiration warnings in Settings > Alerts > Scheduled, disable Always Sound. You will still be alerted for critical lows and actual sensor failure. I know you moved to Freestyle but other Dexcom users might be reading.