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Checklists are standard for many professions and are known to work. IT should probably be using more of them. https://en.wikipedia.org/wiki/Checklist https://e

• pelasaco 4y ago
  the checklist without intelligence is almost useless or generates too much noise. That's however those companies are able to profit. Generate a checklist, hire a undergrad to fill the checklists, organize it with a nice report, full of data, which mostly are noise, and ask a bunch of money, which is exactly the topic. Consultancies know less than they claim, because they are sending junior people with checklists to audit your company.
• marcosdumay 4y ago
  > IT should probably be using more of them. Probably not. IT has its own procedures for enforcing process compliance [1] that are much less susceptible to deviation and much more efficient. It's ok if you fail to capture something and need to use less effective methods like checklists. But going to them by default or, like the GP's said, only using them are bad. (But anyway, the GP was complaining because he was expecting highly valuable customized advice, and instead he got low-value process adherence checks. How you do your adherence checks is a completely different subject.) 1 - https://en.wikipedia.org/wiki/Software https://en.wikipedia.org/wiki/Software
  • pelasaco 4y ago
    exactly, for the price we paid, I was expecting Mark Abene, Marcus Ranum, or Bruce Schneier, not the dressed up, Little Bobby Tables.