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Listened to a great podcast about layoffs yesterday (https://hbr.org/podcast/2023/02/why-many-companies-get-layoffs-wrong https://hbr.org/podcast/2023/02/why-ma
by softwaredoug 4y ago
Listened to a great podcast about layoffs yesterday (https://hbr.org/podcast/2023/02/why-many-companies-get-layoffs-wrong https://hbr.org/podcast/2023/02/why-many-companies-get-layof...)
The takeaway is that layoffs are extremely trust destroying for employees NOT laid off, and in the end not clear they're a financial net positive. Both with direct and indirect costs (lack of engagement from employees, etc).
- michaelcampbell 4y ago> and in the end not clear they're a financial net positive This feels like another instance of Deming's (paraphrased) "People will destroy the enterprise to align to their incentives." The people who make these decisions may be incented on the _short term_ cost savings. It's a fractally smaller version of the entire org aligning to shareholder expectations at the expense of company growth.
- pelasaco 4y agoI've got already a message of a former colleague working on Gitlab. He wants to leave. He thinks thats better to negotiate a salary while in a job, than when you are desperate running against the clock. We are going to take him back.
- msm_ 4y agoMy issue with analyses like this is they argue that layoffs are a bad idea and it's just companies shooting themselves in a foot. That's what people want to hear, so it gets a lot of clicks and citations. But, this also means that all the big companies (and that's a lot of them) that just announced layoffs made a obviously bad move. Are they all stupid? I find it hard to believe. It's more plausible, that yeah, layoffs are trust destroying and life ruining, but they make shareholders rich, so they are a rational choice expected from CEOs.
- aaomidi 4y agoHonestly yes. If you’ve been in any high exec meeting you’ll know they’re all stupid. Like, arguably more so than the average engineer.
- jeltz 4y agoI 100% agree. The average engineer is stupid and so is the average executive.
- redleggedfrog 4y agoOuch with those down votes. Prolly don't say "all" cause absolutes are almost always wrong. But the sentiment is correct. They're not in those positions because they're technically smart, but because they're good at social climbing and empire building. And in my experience exceptionally bereft of integrity. Layoffs are a tool in their C level signaling system. Maybe they're good for the company and maybe they're not, but they're doing what the other C levels are going so they're mostly safe from repercussions and scrutiny.
- Quarrelsome 4y ago> Are they all stupid? I find it hard to believe. I find it very easy to believe. A lot of executives appear to have a prime motivation that is "number goes up" which IMHO makes them extremely susceptible to the same levels of groupthink and other cognitive fallacies as one would see on /r/wallstreetbets. I appreciate that isn't necessarily the case for all executives but given that executive's fallacies are mostly disproved by a slow to react and sometimes illogical economy as opposed to a nearby cold logic machine, it makes cliff-marching much easier for them.
- hirako2000 4y agoAnd stupidity isn't the only possible reason for a party to engage in what seems like a counter productive move. Certain motivations are often hidden. Mike has been married for 12 years, happy couple, no children. He suddenly changes in attitude and make his wife life a nightmare every single day, turning his brother in law against him, losing the one job his wife's brother gave him out of pity. Never crosses a line, but jobless and a constant jerk, he ultimately get the divorce document handed over by his wife. Is he stupid? He might have won the lottery and had his own agenda for what he would do with the money. And that's a personal affair. Let's not underestimate to which extent business and the capital at wide can go making up stories, getting books to look a certain way for a zero sum profit far below the cost inflicted to the other parties.
- jdgoesmarching 4y agoAgreed. Most of the time using a substantial layoff to boost your balance sheets would raise eyebrows with shareholders. This layoff spree is gives shortsighted leadership the cover they need to bump numbers during a not-a-recession-for-PR-purposes recession.
- teeray 4y ago> they make shareholders rich In that regard, I wonder if it becomes a Wall Street meme--layoffs for the sake of doing layoffs. Companies that performed layoffs made shareholders rich, so therefore if your company isn't doing layoffs in a layoff climate it's assumed that shareholders are better off putting their dollars somewhere else.
- cyanydeez 4y agoThis currently _is_ a meme. Heck, even the fed was complaining about inflation and the unemployment numbers. It's definitely one of those "if we're not growing, we're dying, lets cut all the employees off"
- jackcviers3 4y agoIt's also what the fed wants to slow inflation.
- piva00 4y agoThat's the gist I get from currently working in a company that did layoffs, the affected number of employees will not impact OPEX in any meaningful way if the issue is cash got more expensive, even less compared to pre-2020/21 levels. But if they didn't do layoffs when earnings showed an increase in OPEX the shareholders would see it as a bad sign, so to signal to those that this is a serious-business™ the layoffs happen. Crisis of confidence are pretty well known/studied, this seems to be a flavour of trying to avoid a crisis of confidence if the herd mentality isn't followed. It all just sounds stupid, and like higher management aren't too far away from behaving like children and not responsible adults.
- cyanydeez 4y agoIt depends entirely on what's driving the layoffs, is it: 1. Actual market costs requiring a diminished future projection of cash flow 2. A Market expectation of investors who'll rate your company as less valuable if you dont. I'd posit right now #2 is more likely than #1 given all the record profits being reported everywhere. When #2 happens, it's definitely going to affect people. When there's no actual problem, just some future expectation of problems, that's going to cost you.
- todd3834 4y agoMost of them over hired like crazy during the pandemic bubble. I wouldn’t say they were stupid but collectively most of them made a massive mistake. So yeah it isn’t hard to believe for me. I don’t think the layoffs are a stupid decision but I do think the extreme over hiring as if the bubble was a new normal was. Between 2020-2022 I literally conducted over 200 interviews for my previous employer. It was like we couldn’t hire fast enough and I would always hear that we were way behind from what we wanted to hire.
- hbn 4y ago> Most of them over hired like crazy during the pandemic bubble. I wouldn’t say they were stupid but collectively most of them made a massive mistake. It wasn't a massive mistake if the rapid growth grew their stock enough that paying a few hundred/thousand extra employees for a year or 2 was worth the cost.
- todd3834 4y agoI’d agree with you if any of them that did this had a stable or positive stock price. Looking at tech stocks and it’s hard to find an example where I feel the hiring was a good thing.
- andsoitis 4y ago> Between 2020-2022 I literally conducted over 200 interviews for my previous employer. it sounds like you knew at the time that it was a mistake to hire this much and you were part of the interview processes. did you ever speak up, tried to make a case that it is the wrong move?
- IshKebab 4y agoThis sounds like a typical HN accusatory comment. "It sounds like you should have dropped everything to solve whatever issues you have. Did you? No? Well it's your fault then." Pretty similar to the stupid "did you submit a PR?" response to literally any issue with open source software. Maybe you didn't mean it like that but that's what it sounds like.
- greenthrow 4y agoThe companies are doing it for a short term stock price bump. They are always incentivized to think short term because of the way our distorted markets work.
- fsociety 4y agoMost executives and shareholders I meet are truly clueless in their business and how to be effective. I think this shows more in larger organizations because lower level employees are far removed from important decisions. It’s fair to disagree, but in my mind it is why you pay top $$$ for great executives. But also unfortunate that an average executive can cause harm to a business due to a large sphere of influence.
- lmarcos 4y agoThese companies laying off people are doing so because they made a mistake to begin with (over hiring). So, yeah, if you make one mistake, you can make another. And no: not all tech companies have over hired during the pandemic and they are not firing people these days. No one talks about them because that doesn't sell.
- Apocryphon 4y agoThat would sell because those companies would be desirable places for the newly unemployed to apply for.
- cgearhart 4y agoPart of the problem is that it’s very difficult to quantify the higher order effects of layoffs. It’s easy for an exec to understand “if we fire a bunch of people then our labor costs will go down”. It’s much harder to anticipate the effects of “if we fire a bunch of people then those who remain will be demoralized, will lose trust in us, may leave on their own, may be too distracted to work effectively for awhile, etc.” That means the risk assessment is a comparison between a sure thing and a bunch of possibilities—and there’s a long history of companies surviving after layoffs. It seems perfectly rational. I have a couple observations from going through layoffs at a growth stage startup. If you have to do layoffs then you shouldn’t worry too much about protecting top performers—a noticeable percentage of them (10-20% maybe) will leave on their own _after_ the layoffs. You have broken trust with these folks, and they almost surely have other options. The people who stay either deeply and firmly believe in the company (good!) or for some reason feel like they don’t have other options (less good). Secondly, layoffs don’t end with the pink slips—your company is choosing to go down a long, slow path of rebuilding until almost anyone who remembers the layoffs is gone anyway. It will be harder to recruit top talent at standard market rates for awhile because folks will want to price in a risk premium to hedge against continued future instability, so replacing the fired folks may actually be more expensive in the long run.
- andsoitis 4y ago> they make shareholders rich do you realize that for most software engineers at the hi-tech companies, the majority of their compensation is in the form of equity? and at startups, reduced headcount cost gives more runway for the company and hence employment.
- IshKebab 4y agoThat's nonsense. Maybe for a small number of companies in SV or for successful startups (which are rare). But the vast majority of software developers get no or very little equity.
- andsoitis 4y agoIf my interpretation of the overarching sentiment here on HN is accurate, it is that the big tech companies make tons of profit and hence the layoffs are unnecessary. It is within that context that I said that.
- saurik 4y agoI don't think the comment is claiming the layoffs are a bad idea per se, it is merely claiming the cited reason is disingenuous.
- simplyluke 4y agoInteresting takeaway. One of the big lessons I took away from the prior three years is that there’s an absolute ton of groupthink and trend chasing among tech leadership. Going all in on remote, over hiring 21-22, now layoffs all come to mind. There are notable exceptions. Apple rejected (thus far) all three of those trends and is weathering this period much better than most of the industry.
- urthor 4y agoBeing counter cyclical pays. Immensely.
- WaitWaitWha 4y agoJust a quick reminder regarding those "they", "shareholders" - it is a pet peeve of mind how we tend to forget who are the vast majority of these sharholders "getting rich" by the count of people, not necessarily by the value. In the USA 401(k)[0] & 403(b)[1] plans are used by vast majority of people as their retirement funds. It is very rare for a small organizations to be able to offer full pension plans. What they do offer are investment plans like 401 & 403. All those little 401k/403b plans, through the plans and the mutual funds are the "they" "shareholders", "getting rich". In 2019 21% of US workers participated in pension plans, while 43% in 401K/403b [2] [0]: https://en.wikipedia.org/wiki/401(k) https://en.wikipedia.org/wiki/401(k) [1]: https://en.wikipedia.org/wiki/403(b) https://en.wikipedia.org/wiki/403(b) [2]: https://www.pensionrights.org/resources/information-center/ https://www.pensionrights.org/resources/information-center/
- Salgat 4y agoThe median 401k balance is downright scary. For ages 55-64, it's only $84k. Percentage participating in these plans doesn't mean much if they don't have much in it. https://www.personalcapital.com/blog/retirement-planning/average-401k-balance-age/ https://www.personalcapital.com/blog/retirement-planning/ave...
- hk1337 4y agoI would imagine there are two occurrences at play, some employees affected by both some by one, but 1. You're wondering when you'll be next 2. People you have been working with are just gone now.
- whalesalad 4y agoIf your plane is gonna crash without dumping some excess weight, killing everyone on board, what do you do? You throw a ton of stuff out of the plane in an effort to continue on. This is what layoffs are. It’s a survival mode tactic. The cost of lower morale is smaller than the cost of complete failure.
- iends 4y agoNone of these massive FAANG companies are anywhere near crashing.
- iamflimflam1 4y agoExactly this - if you're still making massive profits then layoffs are unnecessary. You could just instigate a hiring freeze and let natural attrition run its course. But that would involve having some balls and managing a business in a way that is good for everyone.
- ibejoeb 4y agoWhen all of these companies act together to influence the labor market, they can subsequently cut long-term costs due to the natural suppression it effects on wages. I'm seeing very significant reductions.
- andsoitis 4y agotypically a company also refocuses where they spend effort or make changes how they operate and that leaves a lot of people without meaningful work that matters. not only will those people be demoralized, but those around them too, together with continue collaboration and communication complexity. waiting for that to organically resolve it self would be terrible leadership.
- anon7725 4y agoMany/most of these companies have a huge portfolio of projects underway and have lots of open headcount that they’re hiring for. What sense does it make to say cut an engineer from one org only to hire another one a month later for another org? Literally no thought is given to redeploying the labor force against the new set of projects. Just cut and rehire. It’s the ultimate short-termism, lack of vision and lack of leadership. Ironically all of these companies blather on about leadership but fail to even demonstrate a scintilla of it. Leadership just means “plays political game competently” at these companies.
- izacus 4y ago> The takeaway is that layoffs are extremely trust destroying for employees NOT laid off, and in the end not clear they're a financial net positive. Well... for whom though? When megacorp CEOs laid people off the stocks soared - massively enriching the C-suites executing the layoffs and the investors demanding the layoffs. The error in your thinking is that the financials of the company and its continued success matters - when the people in charge are optimizing for THEIR OWN financials.
- whatever1 4y agoIt takes long time for the layoff effects to hit the company. The main effect is that you lose the trust of the top performers. These will be the in the lookout for new opportunities the day after the layoffs are done. If you cut 10%, expect 10% from the top to flee within a couple of years. The second effect is related to the fact that companies usually target older people with expensive jobs. In an a big org these are the wizards who have the unwritten cookbooks in their brains. When they leave en masse, a lot of the organizational memory is gone, and expensive operational mistakes of the past are forgotten. These have longer effects that will haunt the company for many years. The only way you can safely pull off layoffs is if you ensure that anything you do in the company requires the experience of a boot camp. That means that everyone is fungible and you can easily swap them. And this is what tech did better than any other industry. The average required know-how depth of a tech white collar worker is easily two three levels below when compared to other industries. Pharma and chemicals come to mind from personal experience.
- pclmulqdq 4y agoI think this is the logic that can make a company like Citadel, which fires 10% of their staff per year, work out well. If you have no expectation of job safety, it attracts a certain kind of person, but there's also no love lost if a layoff round is a little bigger than normal.
- xyzelement 4y agoExactly. I worked at a Citadel like fund and that's the vibe. The calculus was like this - I'd rather risk being fired than work in a place where low performers are cozy. The reality is that working at a place like that or a FAANG for just a few years sets you up for a great career no matter what happens. So even if you get fired after a few years you are still better off. It's good to have coworkers who can think rationally and make decisions this way, too. It's a virtuous cycle.
- anon20230209 4y agoI bet people like that drift into voluntary unpaid overtime.
- nashashmi 4y agoProductivity takes a hit for a week. And then starts up anew with new direction and new energy. Sometimes layoffs are erratic and cause employees to question management's logic. Most times, every employee is put on alert to not get complacent in their job and always be on the lookout for a better position. (this might be a net positive, POV)
- codazoda 4y agoThere was a pretty good article about why layoffs don’t work here a few days ago too. Backed by studies and such. https://matduggan.com/us-layoffs-are-unspeakably-cruel/ https://matduggan.com/us-layoffs-are-unspeakably-cruel/
- amw-zero 4y agoThere's not much of a choice if your company doesn't make money. Not paying employee paychecks also affects their engagement.
- gorgoiler 4y agoWhat are the different kinds of layoffs? 7% sounds like one person from every-other-pizza-team but in practice isn’t it more like “we laid off the self driving garbage truck team (70 of 1000 employees) in order to focus on our core infrastructure and future as a builder of large language models”?
- siftrics 4y ago> not clear they're a financial net positive What could possibly be more clear than "we were spending $X and now we're spending $(X - c)" > Both with direct and indirect costs Employees themselves are direct costs that are removed with layoffs.
- anothernewdude 4y agoI think it's a brinksmanship game. The company that does the least amount of layoffs and survives will be in the better condition coming out of the recession.