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Same. "My first thought is...but I'm sure I don't understand all the nuances." Branching way off topic, and paraphrasing Sun Tsu here, but he says to always gi
by matwood 4y ago
Same. "My first thought is...but I'm sure I don't understand all the nuances."
Branching way off topic, and paraphrasing Sun Tsu here, but he says to always give your opponent an out unless you plan to completely destroy them. Very rarely in business do you want to or need to destroy someone so I try to soften my suggestions.
The other mantra I repeat almost daily is 'do I want to be right or effective'. It feels great to tell someone an idea you know is 100% right, but does that mean they'll use it? At the end of the day I want to be effective. "Just" feels more like being right, than effective.
Speaking of phrases, early in my career the senior VP of my business unit was a nice, very sharp woman. One of the best executives I've ever met. Listening to her on calls was a master class on EQ and how to deal with people professionally. But, anytime she said 'help me understand...' you knew the hammer was coming.
- unsupp0rted 4y agoI wish there were an actual masterclass on how to deal with people professionally. A lot of ones I've seen is hand-wavey "be more empathetic" or "there are multiple intelligences" kind of advice. I'd like to be able to listen in on conversations with challenging DO's and DON'Ts. e.g. "Why do you think Rajesh reacted this way? What might James have said to elicit a more positive reaction, all other things being the same?" Not so much intercultural communication as "here's how to give someone an out".