3 ms·

Microsoft customer service is abysmal everywhere. I’m currently battling a $20 azure bill that I’m unsure how to pay, customer support keeps directing me to the

Microsoft customer service is abysmal everywhere. I’m currently battling a $20 azure bill that I’m unsure how to pay, customer support keeps directing me to the billing section, which, as I’ve told them, tells me I’m not authorised to access, despite being the subscription owner. Microsoft UX everywhere I’ve seen is horrible and I feel ripe for disruption. Given the shit they’ve put me through with azure the past 18 months, I hope they lose money when that happens.

jandrese 4y ago
The Minecraft account migration process was awful too. It's a mishmash of Microsoft, X-Box, and Outlook/Live branding all with sites that work differently and options are spread around them seemingly at random. By default you can't even play online, you have to track down an obscure option in X-Box chat preferences to allow you to join servers. It was even worse for me because some bot registered for a Microsoft account using my email address ages ago. I recovered the account using the "forgot my password", link, but the bot set it up in German and I can't seem to get it to change the language everywhere. So while most of the menus are in English, I still get confirmation emails in German.
- inetknght 4y ago
  > The Minecraft account migration Just to add onto this rant against Microsoft... ... I cannot use my Microsoft account because it was hacked and stolen. I would get emails several times each year saying that there's suspicious activity but I can't log in. When I try to log in then Microsoft sends me through account recovery and asks questions about my real life that were never associated with the account. So I'm royally pissed that Minecraft has migrated to it. I've lost all of the time and the little amount of money spent.
- ezfe 4y ago
  I've implemented oauth with the new flow, and jeesh it runs through so many layers: https://wiki.vg/Microsoft_Authentication_Scheme https://wiki.vg/Microsoft_Authentication_Scheme

jandrese 4y ago

The Minecraft account migration process was awful too. It's a mishmash of Microsoft, X-Box, and Outlook/Live branding all with sites that work differently and options are spread around them seemingly at random. By default you can't even play online, you have to track down an obscure option in X-Box chat preferences to allow you to join servers. It was even worse for me because some bot registered for a Microsoft account using my email address ages ago. I recovered the account using the "forgot my password", link, but the bot set it up in German and I can't seem to get it to change the language everywhere. So while most of the menus are in English, I still get confirmation emails in German.

inetknght 4y ago
> The Minecraft account migration Just to add onto this rant against Microsoft... ... I cannot use my Microsoft account because it was hacked and stolen. I would get emails several times each year saying that there's suspicious activity but I can't log in. When I try to log in then Microsoft sends me through account recovery and asks questions about my real life that were never associated with the account. So I'm royally pissed that Minecraft has migrated to it. I've lost all of the time and the little amount of money spent.
ezfe 4y ago
I've implemented oauth with the new flow, and jeesh it runs through so many layers: https://wiki.vg/Microsoft_Authentication_Scheme https://wiki.vg/Microsoft_Authentication_Scheme