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I love this move by Shopify. As a merchant (in Canada, where typical shipping prices are extortionate) I'd love to give Shopify more money (but presumably less
by kareemm 4y ago
I love this move by Shopify. As a merchant (in Canada, where typical shipping prices are extortionate) I'd love to give Shopify more money (but presumably less than we pay 3rd party shippers) for better overall delivery service for my customers.
As a buyer, I'd love to spend more with not-Amazon and get comparable service.
I'm increasingly disappointed with Amazon. It's full of knockoff crappy products with unrelated 5 star reviews. That eroding trust in Amazon is pushing me to smaller brands who have a face and stand behind their product for key purchases. This move by Shopify will just accelerate that transition away from Amazon.
Just waiting for the search bar to shop every Shopify store so I have a viable alternative to Amazon to buy whatever I need.
- noboostforyou 4y ago> I'm increasingly disappointed with Amazon. It's full of knockoff crappy products with unrelated 5 star reviews. That eroding trust in Amazon Anyone remember eBay?
- detritus 4y agoMe. I use eBay a few times a month, but never, ever touch Amazon. *shrug
- AnonMO 4y agoShopify is mostly crappy drop shippers buying of Alibaba and selling for x more. If you add a search bar the problem will just come to the surface. Just say you don't like amazon.
- hef19898 4y agoIsn't shopify also a lot of non-Shopify branded web shops? I don't think crappy dropshipping stuff from Asia will ever go away, that's why middlemen are important, those can filter out the bad crap products. At which point those middlemen also become a brand, it doesn't work without reputation. Funny little commerce actually changed from the first time someone sold a stone knife for a handful of berries.
- AnonMO 4y agoyes it is. Alot of apparel and sneaker sites use shopify. I’ve interacted with them when i used to make bots,but Filtering products won’t work when buyers are looking for the cheapest product at least in my opinion. Also imo shopify is the reason bots are/were able to become so dominant.
- karmakaze 4y ago[disclaimer: I work at Shopify] My experience is that all the shops are non-Shopify 'branded'. Some are on shopify.com subdomains if they haven't set up a custom domain.
- Spivak 4y agoAmazon is mostly drop shippers too, and Etsy for that matter, what's being sold by "shops" on Shopify or "merchants" on Amazon isn't really the issue. It should not at all be surprising that "low effort" shops are more numerous. There's quality stuff on all those platforms, and Shopify (for now) is better to the merchants. Amazon's total dominance of online shopping is because of their logistics network and having more than one company providing fast inexpensive shipping is good, it means people have somewhere else to go if Amazon gives them a raw deal.
- kareemm 4y agoI buy lots of stuff from Shopify merchants who make / source unique products: clothing, bike gear, skincare, electronics. I'm sure there are a lot of crappy drop shippers too but I'd hope to not see them in a search experience. Guess that would be up to Shopify to sort out. But I'm hopeful. Anything who's been paying attention realizes that trust in Amazon is eroding fast. It's an opp for Shopify.
- dominotw 4y agoi am looking for some unique products. Wondering what people's favorites are.
- robryan 4y agoShopify basically has the data for this. They could just exclude from the search sites that don't already get a decent amount of direct sales. There are other metrics as well like refunds/ chargebacks and return customers.
- ecshafer 4y agodisclaimer I work for Shopify, opinions are my own. I do not think this is true. I don't know the % of shops that are drop shippers, but I do not think it's the majority. Most Shopify merchants are selling things. A lot of stores are Shopify stores that are on custom domains and unless you look at the source, nothing tells you that they are a Shopify merchant. I know of RPG and Board Game publishers and designers with Shopify stores, a local coffee shop and coffee roaster is a Shopify merchant, food companies, etc. There are companies that that have IPOd that started as Shopify stores selling their own things; Which is really cool.
- deleted 4y ago[deleted]
- thesimon 4y ago> and unless you look at the source, nothing tells you that they are a Shopify merchant Unless they are doing a headless integration, the Shopify UI is very easy to spot. For me this has started to become a signal of shops to take great caution and best to avoid. If not during shopping, then once you add the product to the cart, it is very obvious.
- rsanek 4y ago> this has started to become a signal of shops to take great caution and best to avoid Interesting, I've generally felt the opposite. Do you feel it is as bad as Amazon? Do you have some examples of Shopify shops that are particularly bad?
- 55555 4y agoYou do know that as soon as you set up a new Shopify store, the first suggestion from the install wizard is to add a plug-in that makes it easier to drop ship AliExpress products, right?
- Vendazzo_daniel 4y agoAs with any open marketplace, there will always be varying degrees of quality. The best way to respond is to build tools that allow the market to bring high quality shops to the top, and lower quality shops that provide poor customer service or fraudulent products to be suppressed. In this way, the consumer benefits through the consumer experience of others. Shopify is a little too close to their shops to be able to provide this type of tool, because they have the obligation to support each and every one of their shops. Third party search engines, built to support the Shopify platform are able to implement these types of tools and bring a user curated shopping experience to shoppers. So, you're right in that a search bar can shine a spotlight on the dark corners of e-commerce, but that doesn't mean that there aren't ways to create a better experience.
- jamal-kumar 4y agoThe next shopify site I'm queued up to work on is something I'm choosing the platform for because its POS offering looks like it offers a better rate than stripe terminal. I think it's a pretty sweet option if you're selling something in-person or services to this end, I like the timeslot plugin stuff. Pretty sure as I understand it that a lot of that dropshipping crap from alibaba kinda petered out with those massive shipping container delays
- cschmidt 4y ago> Just waiting for the search bar to shop every Shopify store. That's exactly what my startup [1] is making. We have 395,000 shops at the moment. Love to hear any feedback. [1] https://www.delomore.com/ https://www.delomore.com/
- jdpedrie 4y agoHave you considered offering the service as an API?
- cschmidt 4y agoWould you like to use it as an API? What would the use case be?
- kareemm 4y agoAwesome. How do you source your merchants? I ran two searches for specific merchants I buy from and didn't find them.
- cschmidt 4y agoI've listed all of the (English language) shops I can find through Common crawl etc. That gives me 56 million products from 395k shops. Shopify quotes 1.75 million shops in all languages. So I've got a fraction of the total, but enough to be interesting, I hope.
- blairbeckwith 4y agoCheck out https://storeleads.app https://storeleads.app – should have close to 100% of public Shopify stores, plus other platforms if those are interesting.
- cschmidt 4y agoThanks that looks like a fantastic resource.
- cameronpm 4y agoShop app (made by shopify) has had cross shopify search for a few months in beta. I recommend trying it out! I worked on the infrastructure for this.
- thedangler 4y agoIt's funny, I sent them an email long long long time ago asking if there was some way to source all products on Shopify so I could build just this. Maybe they noted it and turned it into a product.
- justusthane 4y agoNo offense intended, but I doubt it. It is a good idea, but it's also an obvious idea.
- jhenkens 4y agoThis reminds me of my number one response when "friends" come to me with startup ideas. Your company is another company's feature. As in, you are trying to build a business, on something that is an afterthought, tiny feature for an existing company to add.
- mooreds 4y agoThis comment reminds me of this post with discusses the feature -> product -> company evolution: https://medium.com/@sethlevine/the-feature-product-company-continuum-2e2db1af3598 https://medium.com/@sethlevine/the-feature-product-company-c...
- stavros 4y agoWhat company isn't? My problem with this is that I can't think of a company that started as anything other than a missing feature.
- ipaddr 4y ago
- didibus 4y agoSearch bar would bring the same problem to Shopify. Knockoff will always sell for cheaper, and will try to game the search so they'll end up at the top and quickly become the most purchased. It's the lack of search that differentiates Shopify. You get to hear about the shop itself, instead of wanting a product and searching for the cheapest/best. This latter behavior means you'll always end up finding drop shippers or asian sellers. While in the former you find a merchant that you like, trust, feel has a good reputation, and you don't mind purchasing from them even if they don't have the best price (mostly because you can't easily compare the price).
- chii 4y ago> (mostly because you can't easily compare the price) there would be third party scrapers to compare prices. I don't think you can really solve the problem of poor quality dropshippers, except if the platform mandates a return policy which doesn't cost the user.
- zackees 4y agoAs a seller on Amazon I whole heartedly disagree. You have to experience trying to sell on Amazon to understand that their policies forbid quality markers like stating patents. The entire system is rigged so that people who design and make products can’t even differentiate from the knock offs. Amazon needs the competition so there is someplace on the internet where domestic manufacturers can have a leg up.
- function_seven 4y ago> You have to experience trying to sell on Amazon to understand that their policies forbid quality markers like stating patents. Can you expand on this? Do they have rules that stop you from saying things like, "Patented Blozzle Technology prevents the widget from snagging on gadgets" or listing a patent number in the description?
- zackees 4y agoYes, absolutely. If you say covered by patent X your product page won’t go through. It’s explicitly states in their guidelines that mentioning patents are disallowed.
- throwawayboise 4y agoI've pretty much given up on any kind of shopping aggregator. I go to the brand/manufacturer website directly and buy online there if possible. I feel that's the best way to get what I am intending to buy, even if it's not the lowest possible price.
- hbn 4y agoA lot of the time that's gonna be more expensive in Canada, if not only cause a lot of manufacturers only have warehouses in the US. You'll likely pay more for shipping (which could be significant, like $15 shipping on a $20 item), potentially get a letter a few weeks later from the courier saying you owe them money for import fees, and will likely wait longer than if you just got it through the free Prime subscription you're already paying for.
- Vendazzo_daniel 4y agoBefore you totally give up, perhaps try one more? We built a search engine / shopping aggregator to help shoppers find items to purchase directly from independent shops and brands. We currently help shoppers find items from 140,000 Shopify shops, making 100 million items searchable for the shopper. By Shopify building out their fulfillment network, this will help close the gap between the product offering from Shopify shops and Amazon. In the end, the shopper will get a better shopping experience by shopping directly from the independent shop, because they can control the customer service experience, and not a third party that sits between the shopper and the seller. We're extremely bullish on independent online shops, and we want to help them get as much traffic as possible. There are a number of reasons for this, but it all comes down to, we want to help shoppers support their local communities first, and if that isn't possible, then help them choose where their money goes. We'd love your feedback. Check us out at https://vendazzo.com/ https://vendazzo.com/ daniel
- nautilus12 4y agoI can't stand Amazon. In my mind they are equivalent to a cancer that society needs to collectively purge. I don't say this hyperbolically, I say this after much experience. I only do work on GCP now
- itsoktocry 4y ago>I'd love to give Shopify more money (but presumably less than we pay 3rd party shippers) for better overall delivery service for my customers. Better quality for a lower price? Don't we all want that! I wish them luck on actually pulling it off.
- kareemm 4y agoThey already did that with Canada post shipping. If you buy directly from CP you pay $x. If you buy a CP label from Shopify it costs less than $x because they’re a massive CP customer.
- Melatonic 4y agoThe big problem I have with Amazon is that the damn search is just so terrible - even if you try to search for an exact item (which you know exists and is legit and sold on Amazon) half the time it gives you a bunch of unrelated aliexpress garbage. Especially for more niche queries.
- jelling 4y agoFun example: there is an issue with Amazon grocery search where it will tell you that they are out of a very common item, such as bananas, but when you check out it will suggest that you add bananas. You can also add the allegedly out of stock items by going to your previous items page. Just bizarre.
- prawn 4y agoAnd it happens even if there is a good number of relevant products. I've searched for something like "[brandname] 12v fridge" and had a few [brandname] results mixed in amongst countless other random brands. If I'm searching for a specific brandname, that's exactly what I want!
- Melatonic 4y agoYea this is super frustrating. Rarely the actual brand name product does not show up until like the second page if its something without a lot of reviews or popularity. And it does not seem like they allow any types of "advanced" search...
- thaumasiotes 4y ago> As a buyer, I'd love to spend more with not-Amazon and get comparable service. Comparable service? My experience buying from Amazon is a nearly 100% rate of telling me my item will be delivered on a certain date, and then, the day after, saying "We're so sorry that unforeseeable circumstances (really?) have resulted in the late delivery of your item. We hope the date wasn't important! No, we do not offer any compensation for late deliveries. Please suck it."
- cortesoft 4y agoI wonder if this is location dependent... I order way too many things from Amazon, and 90% of the time they deliver on time. I live in a very large city, though, so I wonder if that explains the difference.
- homero 4y agoShopify would be even worse. I've actually been trusting Walmart.com more but they're also adding sellers now.