9 ms·
Ask HN: Is Apple down?
https://developer.apple.com https://developer.apple.com doesn't work
App Store doesn't work
iMessage doesn't work.
Not just me - coworkers also struggling.
Any idea what's going on?
- gunzor 5y agoCan't upload an ipa to App Store Connect for an hour.
- tormock 5y ago
- deleted 5y ago[deleted]
- SlimyHog 5y agoYeah, I'm seeing anecdotal reports of a bunch of services out
- novateg 5y agoDown for me via CloudFlare WARP
- hit8run 5y agoFor me in Germany: iMessage up App Store up Developer site down
- rateofclimb 5y agoApp Store Connect was down for me but appears to be up again now.
- ragnot 5y agoDown for me.
- perihelions 5y agoHere's a lot of crowd-sourced anecdata points: - "Multiple Apple services are down such as: (Will be updating this list)" https://old.reddit.com/r/apple/comments/tjg8tz/megathread_apple_outages_march_21/ https://old.reddit.com/r/apple/comments/tjg8tz/megathread_ap... ("[Megathread] Apple Outages")
- alopes 5y agoHad a few issues with the App Store with OS 12.3
- selimthegrim 5y agoMe too.
- chewmieser 5y agoDefinitely. Downdetector shows a bunch of reports too (e.g. https://downdetector.com/status/apple-music/ https://downdetector.com/status/apple-music/). I noticed issues with Music and News, seems like a ton of their services are down
- callalex 5y agoDowndetector has predicted about 50 of the last 3 outages, and linking to them here just makes the self-fueling cycle even worse.
- chewmieser 5y agoI think they’re about as useful as any anecdotal data out there. Unusually high numbers of reports when you’re seeing issues yourself is about as good as it gets until a status page is updated (which it thankfully has been finally).
- cmg 5y agoThey're fine for knowing that something is going on, but not great for knowing exactly what the cause is. For example, when Facebook's services went down in October, people were reporting that AT&T and other cell carriers were down because they couldn't open the apps. As far as I know there wasn't an outage with any of the carriers that day.
- samwillis 5y agoI chose the perfect time to restore a repaired iPhone, don’t seem to be able to fully login to iCloud, it’s hanging on the login screen… Edit: It’s also refusing to download any apps, doesn’t even show the progress circle. Just a download icon next to the app name on the Home Screen and errors out when you click it. Edit: Login and app downloads now working as of 6.00GMT
- spike021 5y agoiMessage texts are working fine for me but an image I sent to a friend is stuck. Music is also down for me.
- gjsman-1000 5y agoMacRumors says Apple is down. https://www.macrumors.com/2022/03/21/icloud-and-apple-services-down/ https://www.macrumors.com/2022/03/21/icloud-and-apple-servic... Big outage... is it some stupid DNS issue again?
- andremedeiros 5y agoIt could be DNS. I had to disable DNSSEC for the `.apple.com` zone to even work.
- synaesthesisx 5y agoYes. Even developer.apple.com won't load at all for me. Who wants to take bets on DNS as the culprit?
- tshaddox 5y agoYep. Wife: My Apple Maps isn't working. Me: Hmm, it's not working for me either. They must be having server problems. You should use Google Maps for now. Wife: I can't download Google Maps either, the App Store doesn't seem to be working.
- moepstar 5y agoMaps, App Store, iMessage on macOS works They work on iOS as well - so it seems to be a regional thing? (Location: Germany)
- traceroute66 5y agoI agree. Regional. Guessing the issues are centered on North America.
- hamaluik 5y agoMaps and iMessage are working for me in Canada, but not music.
- Twisell 5y agoOn my side in France apple Map only partially work. Basemap are displaying correctly but query and routing function are unreachables. "Domain name not found" (translated from french). So it could be a DNS meltdown? Usually basemap because they are heavy are served through a separate CDN.
- RandallBrown 5y agoEverything in the App Store was working for me except actually downloading apps. Seems to be (mostly) resolved now.
- FinnKuhn 5y agofor me the search function also refused to work, but the start page loaded without a problem... downloading an app still seems to not work though...
- 5y ago
- donohoe 5y agoYou wouldn't think it if you went by this: https://www.apple.com/support/systemstatus/ https://www.apple.com/support/systemstatus/
- ransom1538 5y agoThat is just a static github page with html. These are just green dots on a screen.
- Twisell 5y agoWell make sense to me to host your status page outside your main infrastructure.
- oxplot 5y agoA lot of system status pages are updated by humans who will verify issues before reporting them. Main reason is to avoid overly surface every minor and transitory issue to public view.
- _joel 5y agoQuite easy to verify if the entire developer site is down though, non?
- brianpan 5y agoIt's very easy, except when it's hard. Also, it's never easy. Joking, but only somewhat. That's because the easy cases are handled by automation, etc. If you knew it could happen, you probably planned for it. Figuring out what the issue is, if there really is an issue, and the scope of the issue can take some time.
- Someone 5y agoNo. “Doesn’t respond for me” doesn’t imply “down for lots of people”. If you discover that foo.com doesn’t respond, it takes a while to figure out whether that’s on your system, in your network, in the city, etc. Yes, you would set up multiple hosts across the world polling that server, but that adds complexity. Maybe, those pollers decide the site is down because of a bug in your network setup, while the rest of the world happily uses your services.
- brown9-2 5y agothe domain name developer.apple.com resolves through a series of CNAMEs to Apple's CDN (applimg.com), which if it was down would explain other things like iMessage also being unavailable.
- deleted 5y ago[deleted]
- deleted 5y ago[deleted]
- deleted 5y ago[deleted]
- sys_64738 5y agoAAPL is down too, today.
- deleted 5y ago[deleted]
- ComputerGuru 5y agoIt’s coinciding with an AWS outage. Probably not unrelated.
- donatj 5y agoMy Apple Music stopped working mid song and is being weird now. Everything seems to be working fine for my wife. Weirdly spotty.
- deleted 5y ago[deleted]
- traceroute66 5y agoMust be regionalised. Nothing wrong here.
- tiahura 5y agoDown in French Polynesia.
- barkingcat 5y agomaybe their dns expired?
- mariojv 5y agoIt's a partial outage for me. I was just able to send an iMessage, but directions on Maps are not working. I live in central Texas.
- jcims 5y agoI’m sure it’s happens more than I’m aware but i have to say that i can’t recall an App Store outage since i got back in the platform 3-4 years ago. Not bad!
- rvieira 5y agoI picked a terrific time to lose my temper and do a `rm -rf /Library/Developer/CommandLineTools ; xcode-select --install` /facepalm
- windex 5y agofedora is down.
- oxplot 5y agoiCloud Private Relay is shown as affected as well. This is an interesting case when it comes to failure behavior. From security perspective, you want your connection to stop working instead of falling back to insecure. Is this the case? Can anyone confirm?
- mathieuh 5y agoIt fell back to insecure for me, for about 30 seconds (maybe longer before I noticed) I couldn’t connect to the Internet from my iPhone, then I got a notification saying private relay was unavailable and I was able to connect again. A few minutes later it gave me another notification saying private relay was working again.
- nyuszika7h 5y agoiCloud Private Relay is not designed to be a full-fledged VPN anyway. HTTPS traffic in apps (other than browsers) bypasses it AFAIK.
- Animats 5y agonslookup > server a.ns.apple.com Default server: a.ns.apple.com Address: 2620:149:ae0::53#53 Default server: a.ns.apple.com Address: 17.253.200.1#53 > developer.apple.com Server: a.ns.apple.com Address: 2620:149:ae0::53#53 developer.apple.com canonical name = developer-cdn.apple.com.akadns.net. ** server can't find developer-cdn.apple.com.akadns.net: REFUSED Ah. So Apple's own DNS servers are redirecting developer.apple.com to something on "akadns.net", which is operated by Akamai. But Apple's own DNS servers refuse to resolve that, probably because it's not in the apple.com zone. More: nslookup > developer-cdn.apple.com.akadns.net Server: 127.0.0.53 Address: 127.0.0.53#53 Non-authoritative answer: developer-cdn.apple.com.akadns.net canonical name = world-gen.g.aaplimg.com. world-gen.g.aaplimg.com canonical name = apple-c.g.aaplimg.com. apple-c.g.aaplimg.com canonical name = apple-cf.g.aaplimg.com. apple-cf.g.aaplimg.com canonical name = apple-lr.g.aaplimg.com. > server a.ns.apple.com Default server: a.ns.apple.com Address: 2620:149:ae0::53#53 Default server: a.ns.apple.com Address: 17.253.200.1#53 > developer-cdn.apple.com.akadns.net Server: a.ns.apple.com Address: 2620:149:ae0::53#53 ** server can't find developer-cdn.apple.com.akadns.net: REFUSED It's clearly a botched DNS configuration. Not clear what the intent was. Did they really want to point "developer.apple.com", a web site, to "developer-cdn.apple.com.akadns.net", which is a DNS server? Or am I misreading that? It's generally considered bad form to have all the DNS servers for "example.com" under "example.com", by the way. If you mess up "example.com", or it goes down, getting to it to fix it can be difficult. Anyway, this looks like an attempt to outsource something to Akamai that went badly wrong.
- variant 5y agoI think something with DNSSEC: https://puck.nether.net/pipermail/outages-discussion/2022-March/002286.html https://puck.nether.net/pipermail/outages-discussion/2022-Ma...
- joveian 5y agoI noticed a few weeks ago that developer.apple.com was failing DNSSEC and that this had been going on for a while (follow the "previous analysis" links to see earlier errors as well): https://dnsviz.net/d/developer.apple.com/Yidc2Q/dnssec/ https://dnsviz.net/d/developer.apple.com/Yidc2Q/dnssec/ It doesn't seem like many people have noticed or cared, so I doubt many people use DNSSEC at all and the whole system could (and should) be scrapped one day with barely anyone noticing. lima has an anaylsis of the issue causing trouble: https://news.ycombinator.com/item?id=30757487 https://news.ycombinator.com/item?id=30757487
- lima 5y agoLooks like their DNS servers are responsive, but refuse to serve records: $ dig -t NS developer.apple.com [...] apple-lr.g.aaplimg.com. 14400 IN NS b.gslb.aaplimg.com. apple-lr.g.aaplimg.com. 14400 IN NS a.gslb.aaplimg.com. $ dig @a.gslb.aaplimg.com developer.apple.com [...] ;; ->>HEADER<<- opcode: QUERY, status: REFUSED ;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1 ;; WARNING: recursion requested but not available ;; WARNING: recursion requested but not available Most likely a configuration mistake that'll be undone as soon as they figured out how to re-deploy their DNS servers while DNS is down. Unlikely to be BGP shenanigans as some people on Twitter claim. My network has direct peerings to Apple's AS714.
- T3RMINATED 5y ago
- ChrisMarshallNY 5y agoThey seem to have been having a bit of a lie-down, today. I can't submit TestFlight builds, but now, it is taking longer, before the server throws a nutty, so I guess the fix is on its way.
- teeray 5y agoI had abnormal trouble pulling video I uploaded to iCloud yesterday. Something is up.
- camhart 5y agohttps://www.the-sun.com/tech/4944089/apple-maps-down-icloud-outage/ https://www.the-sun.com/tech/4944089/apple-maps-down-icloud-...
- Maursault 5y agoMobleMe is still down. https://www.mac.com/ https://www.mac.com/ https://www.me.com/ https://www.me.com/
- jhgb 5y ago> Any idea what's going on? Must be gravity. (Sorry, I had to.)
- spansoa 5y agoIt's times like this that force us to remind ourselves how reliant we are on critical services like these. On one hand, we can celebrate (Internet snow-day!) but on the other we are forced to shop around for alternatives too. I often wondered how medieval the world would become if there was a huge sun flare ejection that breached the magnetic field and destroyed a bunch of data-centers. Think of the mess we'd be in!
- deleted 5y ago[deleted]
- leviathan 5y agoI've been struggling with a DNS downtime at Mediatemple all day. Is there a possible more global DNS issue?
- wanderer_ 5y agoI noticed a blip in iMessage earlier, but it sorted itself out before too long.
- SalimoS 5y agoYes, got a notification that Apple private relay is unavailable And another notification that it’s back online 40min later
- antupis 5y agoYeah had to close private reley because websites didn’t load.
- selimthegrim 5y agoI haven’t been able to cancel subscriptions lately. I filed a refund request and complaint to Apple, maybe it didn’t get through because of this?
- vaxman 5y agogotECC? https://earthsky.org/sun/sun-activity-solar-flares-cme-week-of-march-14-2022/ https://earthsky.org/sun/sun-activity-solar-flares-cme-week-... LPDDR5 in the SoC doesn’t.
- vaxman 5y agoIf I had just dropped $2K-$12K on a media-centric computer with the intent of running encrypted backups, spreadsheets, databases and other inappropriate tasks for non-ECC memory (looking at you Leo), I’d downvote too!
- Melatonic 5y agoIt is always DNS ;-D
- chuinard 5y agoMy app update was rejected because my Upgrade screen was unable to fetch prices from their servers and instead showed an infinite spinner.
- thih9 5y agoWould an infinite spinner also show up if the server was up but the connection was problematic? If yes, this would be about not handling network errors, which sounds like a decent rejection reason to me.
- fargle 5y agoIt's always DNS.