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Tell HN: I got 10x Hetzner storage at the same price
I had a 100GB BX10 Hetzner storage box for photo backups. I was paying €2.9/month.
Today, I logged into their console and noticed BX10 wasn't listed as an option. The lowest config now is a 1TB BX11 for the same €2.9/month.
Just changed the storage option to BX11 and now I have 10x the capacity for the same price! Had I not noticed, Hetzner would have kept me on a 100GB box for that price.
If anyone here is using that service, check if an unexpected capacity upgrade is available to you.
- sdoering 5y agoThanks for letting me know. I currently pay 3.45€ (or so) for 1TB.Need to check it out.
- lovelearning 5y agoWelcome, but I think for you the price+capacity hasn't changed. I'm in a non-VAT country and was charged 2.9 euros for 100GB till now.
- sdoering 5y agoOK. Then we have the same price. I am actually still thinking in price +VAT while the cost is billed to me as a freelancer and I practically don't pay VAT. ;)
- noodles_nomore 5y agoI've been seeing a suspicious amount of mentions of Hetzner on HN lately. (Just an observation.)
- i_like_waiting 5y agoYeah, HN really likes: Postgres, Rust, Linux, Hetzner topics dislikes: google search, crypto, aws outages I would (and will) jump on Hetzner as soon as they build datacenter in UK. Seems like amazing cloud alternative for companies that cannot justify prices of the big 3 (aws, gcp, azure).
- catdog 5y ago> Yeah, HN really likes: Postgres, Rust, Linux, Hetzner You forgot SQLite. > Seems like amazing cloud alternative for companies that cannot justify prices of the big 3 (aws, gcp, azure). It is. The big 3 can be crazily expensive and there are many use cases where you can happily go with a less features but more affordable option. Also traffic is generally way cheaper.
- taneliv 5y agoOut of interest, what's wrong with Hetzner's data center(s) in Germany?
- i_like_waiting 5y agoGDPR, as UK has its own rules (maybe it would be okay as well, but our legal team has huge backlog and for now on-premises works just fine)
- deleted 5y ago[deleted]
- quickthrower2 5y agolikes adblockers too. hates SF nimbyism.
- anaganisk 5y agoU forgot cloudflare, its over hyped here.
- azeirah 5y agoHetzner is pretty good
- lovelearning 5y agoI'm just a customer and this is my first post in months. The post is actually a negative for Hetzner. They never told me they were offering 10x the capacity for the same price. That's why the Tell HN PSA.
- obeid 5y agoI get that this is an upgrade, but it is a 'change' to the configurations that the customer set up their instance with. It would have been outrageous if they opted everyone is without their consent.
- lovelearning 5y agoCertainly not upgraded automatically. My complaint is that they never even told me the option's available.
- ashkulz 5y agoThanks, in the same situation as you and feel the same!
- elorant 5y agoThey have great services for the price, and their machines are reliable.
- foepys 5y agoHetzner has been known in Germany for quite a while now. They are a very cheap but reliable hosting provider, not really a cloud service. A friend of mine used them over 10 years ago for some dedicated servers and got them to connect the servers to the same switch for sub-millisecond latency (try that with AWS...). They have VMs and sell them as "cloud" but provisioning happens like you fill out a form and they give you a server. It's not instant but fast enough if you don't spin VMs up and down like crazy. The thing to remember with Hetzner is that they are cheap. Low prices and good infrastructure but you have to do quite a bit yourself and many features one expects from a cloud provider aren't available. Last time I checked they don't have an API to change DNS settings for your domains. You can write GPG signed emails to a bot but I don't know how well that works.
- the_duke 5y agoThat's outdated information, Hetzner launched a cloud service a few years ago. Provisioning of cloud instances is pretty much instant.
- diftraku 5y agoPlus there's a Terraform provider for it as well: https://registry.terraform.io/providers/hetznercloud/hcloud/latest/docs https://registry.terraform.io/providers/hetznercloud/hcloud/...
- rgrmrts 5y agoNot to mention they also have a terraform provider. So you don’t need to use the website if you don’t want to. (the bare metal offering does not have terraform support) Edit: ahh someone already mentioned this. Didn’t read that comment before posting
- mrighele 5y agoThey also have a REST interface [1] and a command line tool [2] to do those operations (and others) without having to use the website. [1] https://docs.hetzner.cloud/ https://docs.hetzner.cloud/ [2] https://github.com/hetznercloud/cli https://github.com/hetznercloud/cli
- maxbaines 5y agoAlso just a customer, but always happy to see Hetzner on HN, never been let down.
- matsemann 5y agoSuspicious?
- y4mi 5y agoas a customer i doubt its coordinated. their marketing is always extremely, how should i phrase it.... old? i'd seriously doubt their PR department is even remotely aggressive enough to even think of influencing social media.
- MathCodeLove 5y agoThat's just what a PR department coordinating a social media influence campaign would say. /s (but not really)
- ant6n 5y agoRecently, somebody on hn posted this crazy video showing what the hezner data centers look like https://youtu.be/ https://youtu.be/ I enjoyed it
- philip1209 5y agoGDPR creates an interesting opportunity for European-owned datacenter hosting in Europe
- alberth 5y agoHetzner provides unbelievable value but didn’t get much US attention since they were only located in Europe. 3 months ago they launched in the US, and as such - they are starting to get more attention. https://news.ycombinator.com/item?id=29092715 https://news.ycombinator.com/item?id=29092715
- systemvoltage 5y agoIt is interesting to see comments expressing extreme concerns about US employees being able to access Hetzner servers, but then I'd wager: 1) they're probably using Google/US services at their companies with almost a gaurantee 2) Germany has ties with US for surveillance 3) Hetzner uses US servers (Intel, AMD, Micron) and a whole bunch of other components in their servers. Or worse, Chinese components. I guess I fail to see the logic in all of this, appears to be uninformed security theatrics.
- somebodythere 5y agoI think it's just about latency. If most of your users/employees are located in NA, it doesn't make much sense to give them degraded network experience to save few Euros on hosting costs.
- sshine 5y agoIt’s not a few euros. It’s easily a factor 10-20 in costs.
- somebodythere 5y agoCompared to AWS et al, sure. But there are plenty cloud services with datacenters in USA that are similarly cost-effective.
- Hamuko 5y agoI used to run a service that hosted about a terabyte of video content and at its peak did 1 TB of outbound traffic in 24 hours. Cost 25 €/month with Hetzner. With AWS, that amount of money would only cover about 300 GB of outbound traffic. No compute, no storage, just egress to last like a third of a busy day.
- adventured 5y agoHetzner has been providing me with a suspicious amount of value for my money. I've had a really great experience since switching over from DigitalOcean after Hetzner opened their Virginia datacenter. DigitalOcean was a nearly perfect experience for eight years - I can only say good things about them. And then Hetzner went and gave me twice the value with comparable reliability. Frankly I feel spoiled.
- fxtentacle 5y agoThey probably have many happy customers in Europe. At least I'm one. And now they finally have an US data center, so now it makes sense to talk about them.
- digianarchist 5y agoIt's all fun and games with Hetzner until you get a denial of service attack or someone uploads content against their ToS. They will shut you down without informing you.
- jodrellblank 5y ago> "Please don't post insinuations about astroturfing, shilling, bots, brigading, foreign agents and the like. It degrades discussion and is usually mistaken. If you're worried about abuse, email hn@ycombinator.com and we'll look at the data." - https://news.ycombinator.com/newsguidelines.html https://news.ycombinator.com/newsguidelines.html
- fivea 5y ago> I've been seeing a suspicious amount of mentions of Hetzner on HN lately. (Just an observation.) I never get tired of praising Hetzner. Their prices are remarkably a fraction of AWS's equivalent products,and their pricing model is completely rational.
- rosndo 5y agoWhat about suspicious amounts of mentions of AWS and GCP?
- Hetzner_OL 5y agoTo the best of my knowledge, I am the only Hetzner employee actively responding to comments on HN. We don't pay for people to make comments. --Katie
- scheja 5y agothe same goes for all other storage box sizes. updated all of ours without any problems yesterday.
- abdusco 5y agoI noticed the same thing a couple of days ago and upgraded from 2TB to 5TB, still priced at 10EUR/mo.
- msh 5y agoThose are not the prices I see. It says 3,45 EUR for the cheapest option.
- jorams 5y ago3,45 includes 19% VAT. The price excluding VAT is 2,90.
- KingOfCoders 5y agoIf you read this Hetzner, please add managed PG to your cloud!
- yjftsjthsd-h 5y agoDon't hold your breath; I'm pretty sure their whole thing is that they don't do managed anything. Their primary product is bare metal servers, they eventually added unmanaged virtual servers, and these storage boxes are the closest things they have to managed services but that's still just an appliance that's probably quite simple under the hood.
- KingOfCoders 5y agoTheir volume storage, LBs and firewalls look managed to me, but YMMV https://www.hetzner.com/de/cloud https://www.hetzner.com/de/cloud
- fivea 5y ago> If you read this Hetzner, please add managed PG to your cloud! I dare say that if they offered managed Kubernetes with autoscaling at prices not too far away from their Hetzner Cloud offerings (vcpu, IP, block storage, etc) then there would be absolutely no reason at all to use any other cloud service provider, at least in the EU.
- sofixa 5y agoThat seems to be the norm for low cost Kubernetes services ( the control plane is free, you only pay for the underlying storage, compute, networking you use) like Scaleway, OVH, Digital Ocean.
- michaelsalim 5y agoDidn't know I wanted this but that'll be awesome!
- Hetzner_OL 5y agoI can pass that request on, though, I cannot make any promises of any sorts. We don't publish a roadmap of which new features/products we plan to develop, and when they will be ready. We prefer to make announcements on our social media channels when things go live. This is the first request for a managed PG feature that I have seen so far, so I am not sure how likely it is that we will consider adding it. Our dev team naturally wants to implement features/products that are highest in demand. --Katie
- vero2 5y ago1TB BX11 is €2.9/month or € 3.45 monthly incl. 19 % VAT These are standard prices... https://www.hetzner.com/storage/storage-box https://www.hetzner.com/storage/storage-box
- martijnvds 5y agoBX10 (which is what you could get before, but which is no longer available) used to be that same price for less storage capacity. Current users weren't automatically updated to the new plan, so for them it's a big storage upgrade at no extra cost.
- Hetzner_OL 5y agoThe BX10s come for free with most dedicated root servers, and are meant to be used as free backup space. They will continue to be free. They are not visible anymore on the website because they are only available to customers who already have dedicated root servers. Customers who already have free BX10s can continue to use them for free. If they would like to upgrade to a BX11 or something else, though, we ask them to pay the monthly fee. --Katie
- bombcar 5y agoWhat is a storage box? That price seems relatively good - how does it compare to other offerings?
- dvfjsdhgfv 5y agoIt's all described here: https://www.hetzner.com/storage/storage-box https://www.hetzner.com/storage/storage-box Basically you have a nice amount of space for a very reasonable space and can connect in a number of ways or just attach it as a network drive. Transfer speeds are reasonable.
- lovelearning 5y agoLike an external disk on the network. Closer to a NAS than to something like Google Drive or Dropbox. We can FTP/SFTP/Borg/rsync to it. I haven't explored all options in detail. I use Hetzner because it's cheap and supports BorgBackup. I used to keep backups on GDrive but all the anecdotes about accounts locked by bots and non-existent customer support made me uncertain about using it for long-term photo storage (10-20 years time frame). S3/EFS network costs were too expensive for my 10s of GBs.
- ytjohn 5y agoIt's basically a restricted access linux server. You're given access to SCP/RSYNC/WebDav but no interactive shell, no applications under your control. AFAIK, you can't host a web site on it, as all access requires an account. You could pair it with a Hetzner server/vm (mounting over network) to provide a service, but it's mainly used for backups. They also have a "Storage Share" which is about the same, but you can serve static files to a group or with the public (ie, hosting videos, images, iso images). In the US rsync.net provides the same type of (storage box) service. Hetzner's new pricing comes out much cheaper, but if sometimes it's the latency between your location and the storage location.
- k8sToGo 5y agoNo geo redundancy and they don't backup your stuff.
- 5y ago
- Simon_O_Rourke 5y agoI worked out in with a start-up in Berlin that used lots of Hetzner servers. This was around 2017, and we had a good number of outages at the peak of the summer heat where, presumably the cooling in the data center wasn't up to the task and they shut things down... At least that was our theory, since it only ever happened on really warm days and only at the warmest part of the day. In fairness, we didn't lose any data, but it was a major headache for a month or two.
- dmw_ng 5y agoTheir buildings are passively cooled so this sounds quite plausible. Pretty fun video showing the realities of their setup https://youtu.be/5eo8nz_niiM?t=260 https://youtu.be/5eo8nz_niiM?t=260
- Simon_O_Rourke 5y agoThat's really interesting! And for like 10 months out of the year you could imagine that cooling setup would work beautifully (in that climate).
- chaz6 5y agoEven in the middle of winter my Hetzner server occassionally logs a high cpu temp alert.
- sgc 5y agoSame was true for me on Digital Ocean. Basically, regularly check your service provider because prices for servers and storage tend to drop.
- bityard 5y agoIt is very common among hosting providers to introduce a new cheaper better service without actively reaching out to existing customers about it. Why would they? The older infrastructure is paid for and maintenance on it has a lower cost, and some customers don't want to move anyway because they lack the time to migrate, or don't want to take the outage. That's why it pays to shop around periodically.
- lovelearning 5y agoIt can be rationalized. But I'd have been happy to be told they're (optionally) gifting me 10x the resources for the same price if I want it. It actually opened up some backup solutions that I'd been thinking about how to implement from many months. 100GB was not enough. The other options I wasn't sure if I wanted to invest. This hit the right spot.
- furyofantares 5y ago> Why would they? I won't try to answer in general, but in this case? The price is the same so they're getting the same amount of money, there's a good chance the customer isn't running into the 100GB limit any time soon and there's literally no cost to the provider until they do, and if the customer was going to run into the limit naturally the first thing they'd do is see what a higher tier price is and find out about it being free anyway.
- rwoerz 5y agoThat is a common strategy for phone providers too: Keep old customers in old and expensive call rates and compete for new customers with cheaper ones. Providers even store a "sleeper score" in customer data. The higher that score the more may a call center agent spend on one-time incentives to keep a customer in his or her old call rate.
- arbuge 5y agoA common strategy for car insurance companies in at least the US too. If you (have time to) shop around every couple years, you'll get better rates.
- axelthegerman 5y agoBrilliant, I'm paying 4.90EUR for 500 GB NX20 (nextcloud hosting) and can hopefully just switch to the NX10 with 1TB for only 3.90EUR or 5TB at the same price as before
- 1432132143 5y agonice from: € 7.9000 to € 3.45 but my electricity prices go up by 60 Euros heheh
- lovelearning 5y agoBecause of network speed?
- 8K832d7tNmiQ 5y agoIs there any benefit using that service over Backblaze B2 that can offer you much higher price per storage? I'm currently using B2 to store 120 GB of my personal backup and only paying 0.5 dollars per month for years and they still haven't change their price for years.
- Saris 5y agoMore flexibility with storage protocols I suppose if you do need that.
- aseipp 5y agoAlmost all of these Hetzner Storage boxes in my experience are basically treated as appliances; you get it provisioned, install one piece of software to utilize the disks in the way you need, and then move on with your job. In this particular case I assume the OP is actually running some webserver on the box to serve up the photos to people, so the photos obviously need to be on the server as well for that to work. Most older photo sharing applications expect the photos to simply be discoverable through the filesystem. There are some advantages to this, for example you can leverage the filesystem indicies to get fast directory listings, organization can be done using hierarchical folders which users already know, et cetera. On the other hand, you have to manage things like this, occasionally. For a case like photo sharing I agree something like B2 is probably much better if it can be made to work. It's not too performance sensitive and outside of the photos themselves, there's minimal persistent state necessary for the system to function. Maybe there's a photo sharing application somewhere out there that is all "cloud native" (AKA runs in a container) and is designed to work with B2/S3 in this manner...
- lostlogin 5y agoBackblaze is great. Their machine backups seem a little expensive, but very reliable (the whole point). B2 though, I’m the to get a bill. I don’t store much but it seems to get rounded down.
- brandon272 5y agoThe first 10GB on B2 is free.
- owaislone 5y agoOff-topic: Is there a Google Photos like app out there for Android that can use a custom backend like Hetzner? By Google Photos, I mean ability to share photos with family, tag faces and have some level of smart categorization.
- neurostimulant 5y agoIf I remember correctly, nextcloud android client has automatic gallery sync support. It also has an option to mount secondary storage device which supports SFTP, webdav, S3, openstack, etc.
- bmsleight_ 5y agosyncthing - I use. Sync to my local server then that sync to remote server.
- em-bee 5y agoi didn't test it, but i know friends using nextcloud for that
- lazka 5y agoNextcloud doesn't support color profiles in images, so anything not sRGB looks off in their gallery app -> I wouldn't recommend it.
- SloopJon 5y agoI'm dipping my toes into self hosted services, but I haven't tackled photos yet. Ars Technica reviewed a few photo options last year: https://arstechnica.com/gadgets/2021/06/the-big-alternatives-to-google-photos-showdown/ https://arstechnica.com/gadgets/2021/06/the-big-alternatives...
- lovelearning 5y agoUPDATE: Somebody mentioned they're using "Seafile" in the comments and it seems to support Android and network drives - https://www.seafile.com/en/features/ https://www.seafile.com/en/features/ . For tagging and categorization, try digiKam. I don't know if there's an all-in-one solution. Perhaps use NextCloud (self-hosted or managed) for sharing. digiKam can detect and tag faces, and connect to NextCloud or network-mounted drives. But digiKam's a desktop app without an Android port AFAIK.
- anderspitman 5y agoI didn't see BX11 in Hetzner's VPS offerings. After searching I realized it's a different "storage box" product. Looks like they support FTP, SCP, SFTP, rsync, WebDAV, HTTP, and more. I didn't realize anyone other than rsync.net offered SSH transfer for cloud storage. And this is about 1/10 the cost. Also rsync.net doesn't support anything HTTP-based by design[0]. This could be a nice alternative. @rsync do you know enough about Hetzner's offering to give us a breakdown of tradeoffs? I'm feeling super jealous right now that these boxes aren't offered in the US currently. Anyone know if that's planned? Might be enough to get me off Backblaze/Wasabi. I'd love to have more options than S3 as protocol. Also Hetzner's VPS bandwidth allowance (20TB/~$5/mo) is insanely good compared to the next best I'm aware of, which is DigitalOcean (1TB/~$5/mo), and that is offered in the US. This might be perfect for a tunneling service product I'm working on. Anyone have experience with how good the speeds are from their US East datacenter? [0]: https://news.ycombinator.com/item?id=24501103 https://news.ycombinator.com/item?id=24501103
- blyat 5y agoOVH might be worth looking at for tunneling as well as they have newish unmetered offerings for a few $ more: https://us.ovhcloud.com/vps/ https://us.ovhcloud.com/vps/
- apitman 5y agoNice, thanks! I think I had heard about the 250Mbps option a while back. Are the 500 and 1000 newer? Those are all great deals. EDIT: Those VPS options only seem to be available in the US. Is that right or am I doing something wrong?
- blyat 5y agoIf you click the flag icon in the top you can rotate locations. I have only personally used CA (https://www.ovhcloud.com/en-ca/vps/ https://www.ovhcloud.com/en-ca/vps/) and US, but it looks like similar are offered in other countries such as https://www.ovhcloud.com/de/vps/ https://www.ovhcloud.com/de/vps/.
- 5y ago
- prima-facie 5y agoProbably stupid question: can you use rclone to sync data over or does it have to be via rsync only? I'd prefer rclone since it can encrypt a remote.
- anderspitman 5y agoBased on their list of supported procotols[0] you should be able to make rclone work. Worst case you can use the SFTP backend. [0]: https://www.hetzner.com/storage/storage-box https://www.hetzner.com/storage/storage-box
- prima-facie 5y agoI can confirm that rclone works over sftp on port 23. They also support rsync and borg (not tested) [1]. I would also recommend adding `sha1sum_command = /usr/bin/sha1sum` to the rclone.conf entry in order to enable rclone cryptcheck. [1]: https://docs.hetzner.com/robot/storage-box/access/access-ssh-rsync-borg https://docs.hetzner.com/robot/storage-box/access/access-ssh...
- k8sToGo 5y agoYes rclone works. Either through ssh or WebDAV I think.
- rsync 5y agoWhat about 'borg' ? Do they maintain the borg binary on their end or do you have to run that over sftp mode (or whatever it is ...) ?
- Hetzner_OL 5y agoMaybe this tutorial will be helpful: https://community.hetzner.com/tutorials/install-and-configure-borgbackup https://community.hetzner.com/tutorials/install-and-configur... -Katie
- lovelearning 5y ago
- freefaler 5y agoI've used them for more than 15 years. Their business model started and still is to some degree desktop grade components for cheap servers and they've also added more server-grade components/systems in the last years. Generally their service is good, but there are some tradeoffs. With Hetzner it's mostly network redundancy and sometimes power. I have some experience with DC design and one of the most expensive and rarely used part is creating a fully redundant network layer. You're basically investing for something that you'd use rarely and most clients won't treat is as a differentiation to pay more for it. So even if you get some downtime you won't lose that many clients in the long run. If you are cost conscious and know how to manage your servers you can get a very good value for money with them. A mix of bare metal and some VMs can give you HA and performance. There are some downsides, some protocols are filtered on the network level locally so it may be more tricky to build a fully HA solution, but still it's much better than OVH, their only true competitor currently. Also, they have a Finland DC now, so off-site backups are possible. And the price structure is predictable and you won't get that emotional high of getting those damn AWS bills that always grow.
- Tomte 5y ago> Also, they have a Finland DC now, so off-site backups are possible. They've had Falkenstein and Nuremberg for a long time, so off-site has already been possible.
- moepstar 5y agoDon't forget they recently added a new DC in Ashburn, VA... https://www.hetzner.com/news/11-21-usa-cloud/ https://www.hetzner.com/news/11-21-usa-cloud/
- ssvss 5y agoCan you say more on how Hetzner is better the OVH.
- lasftew 5y agoStoragebox is a nice service, but what I really love with Hetzner is their auction of used dedicated servers ("Serverbörse") at https://www.hetzner.com/sb https://www.hetzner.com/sb.
- disiplus 5y agoare those real auctions, because i see a price and the option to order it with that price. for example currently auction has a 64gb ram 500gb ssd and a old quad core xeon with a cpu score of 8000 for 44 eur vs a new amd ryzen with a score of 20000 for 40 eur + 46 eur setup. the old server does not make sense here.
- sodality2 5y agoWhere do you see the Ryzen for 40 eur? The cheapest Ryzen I see is €61.00 / month and none have any set up fees.
- disiplus 5y agohttps://www.hetzner.com/dedicated-rootserver?ram_from=2&ram_to=4&ssd=true https://www.hetzner.com/dedicated-rootserver?ram_from=2&ram_... https://postimg.cc/xXxpNw1k https://postimg.cc/xXxpNw1k i was comparing the "used servers auctions" vs new dedicated servers.
- k8sToGo 5y agoThey increased prices recently because of the increased electricity costs.
- iforgotpassword 5y agoYeah and not just by a bit. My existing server went from 24 to 33€. I mean it's still cheap I guess, a 4th gen i7 with 16gb ram and 2tb HDD, but still, that's like a 50% increase for a machine that's mostly idle and occasional peak load.
- 5y ago
- duncanc4 5y agoThey changed their storage share (hosted Nextcloud) offerings as well. I had NX10 100GB for €3.45, which is now gone. The NX11 1TB is €4.64 and the base offering.
- sporkle-feet 5y agoTried to sign up, tells me I have an invalid postal code (I don't). Doesn't inspire confidence.
- k8sToGo 5y agoHetzner has been around forever. So maybe it's a bug in the sign up form.
- Normille 5y agoHmm... I wonder if there's a common postcode lookup software used in Germany that's to blame for this? I recently moved house and had to update my details on Spreadshirt's [also a German co.] website. As with you, their site refused to accept my postcode was a valid postcode and wouldn't let me change my ddress. This also had the side-effect of locking my account. After I emailed Spreadshirt about it, I had to go through the ridiculous palaver of them sending me a snail mail letter from Germany to my address in UK, containing a code which I had to then email back to them. At which point, they finally accepted that I [as the person who actually lives in the house!] might actually know my own postcode better than some database lookup software they were using in Germany. Teutonic efficiency at its best!
- Hetzner_OL 5y agoHmmm... I cannot promise you anything, but perhaps it would be worthwhile re-doing your account and adding an extra note explaining that the postal code is real. Perhaps you even have a form of ID/documentation where you can see it...? Unfortunately, our low prices attract the usual suspects. We receive a very high volume of new fake accounts. Sometimes things that are actually real will raise red flags unintentionally. If we are not sure about an account's validity, we usually make the safe decision and reject it. We know that means that we lose customers, but it also prevents a lot of abuse. As a customer with other online stores in the past, I have had my customer account flagged as fake because I have a last name that is unusual, because my home town's name sounded fake, and because people thought New Mexico was not part of the United States, so they thought the delivery address was fake. Our team tries its best, but it's not perfect. We know we probably accidentally accidentally falsely mark some accounts as fake each day, and we are constantly trying to improve our system. --Katie
- Eduard 5y agoWith sshfs, these storage boxes can also be mounted as a virtual file system. Filesystem hard links and user and group permissions may not work as usual in sshfs mounts, but they can come handy.
- mono-bob 5y agoThats really good advice, was also still using the BX10 Storage Box. Upgraded now :) Thanks!
- Hetzner_OL 5y agoThanks for sharing this information. There was at least one other post on HN when we first announced the new prices on 7 Feb 2022. (I think I answered a few questions there.) And we posted it on our social media channels (Twitter, facebook, on reddit (r/hetzner)). We'll also include it in our next monthly customer newsletter. We don't send out this newsletter by default. There is a double-opt in. Here's some general information on our Storage Boxes (https://docs.hetzner.com/robot/storage-box/faq/storage-box-vs-storage-share https://docs.hetzner.com/robot/storage-box/faq/storage-box-v...), info about migrating to a new Storage Box model (https://docs.hetzner.com/robot/storage-box/faq/storage-box-vs-storage-share https://docs.hetzner.com/robot/storage-box/faq/storage-box-v...), and how they compare to another storage product we have, called Storage Shares (https://docs.hetzner.com/robot/storage-box/faq/storage-box-vs-storage-share https://docs.hetzner.com/robot/storage-box/faq/storage-box-v...). --Katie, Hetzner Online
- MailNerd 5y agoAnyone looking for even cheaper backup storage, AWS Glacier Deep Archive is $1/month/TB. Retrieval costs are high though.