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> people use disposable email addresses all the time to avoid paying for our product. From the prospective subscriber’s perspective, that’s your problem to wor
by teakettle42 5y ago
> people use disposable email addresses all the time to avoid paying for our product.
From the prospective subscriber’s perspective, that’s your problem to worry about — not theirs.
> We don’t sell any data.
How should users know that? It’s also not just a matter of selling data — almost all companies will spam your email address, even if you check the box asking them not to.
- nojito 5y ago>From the prospective subscriber’s perspective, that’s your problem to worry about — not theirs. exactly...which is why there are blacklists like the one linked in the OP.
- teakettle42 5y ago… which makes it the prospective subscriber’s problem, pushing nearly all risk onto them, and requiring them to trust that the service won’t spam them or sell their e-mail address.
- deleted 5y ago[deleted]
- JshWright 5y agoWhat alternative do you suggest?
- asimops 5y agoHow do you know people use those emails to bypass payment?
- JshWright 5y agoI have no idea how they know that. Perhaps they found a reddit or Twitter thread describing how to abuse their platform with anonymous email addresses.
- skinkestek 5y agoI guess: - multiple sign ups using different emails and similar name - same ip address - same data etc. Don't underestimate greed or laziness.
- bigiain 5y agoDepends hugely on the SAAS and it's current and desired customer base. But some obvious candidates are 1) discontinue free trials. 2) provide enough obvious value to convert the current funnel of free trials into paying customers at a high enough rate that you don't care about the "freeloaders" 3) radically differentiate the support available on free trial accounts. In the long run, and dev effort/time spend integrating email domain blacklists is just time taken away from building features that add value to the service/company. It's only possible that spending that time adding features will turn the conversion rate up, but its guaranteed that fencing off the top of the funnel will reduce the number of conversions.
- Handytinge 5y agoA comparison of the dev time to check a value in an array and modify your entire business model is absurd. Mitigation against abusers of a service is a valid strategy.
- matt_heimer 5y agoEmails don’t guarantee unique users. I’ve seen free tier signups that require a valid credit card or sms verification codes. It depends on the value of the free offering on whether or not putting signup barriers in place is worth it.
- vorpalhex 5y agoBusinesses that don't accept my email address don't get my business.
- nojito 5y agoThat's great, but there are very little businesses of 1.
- Karunamon 5y ago>almost all companies will spam your email address, even if you check the box asking them not to. I find this very hard to believe. "Spam" has a specific definition; the most important bit of which is that it is unsolicited. Mails landing in your inbox that you'd rather not get, but which are not unsolicited (say, by you signing up for an account and confirming your address), are not spam by definition. "Almost all companies" would find themselves unable to send email in short order if what they were delivering was spam. Definitions are important. Let's not misuse them.
- AlexandrB 5y agoAs a user, I don't at all care about the technical/legal definition of spam. As with obscenity spam is a case of "I know it when I see it".
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- SahAssar 5y agoMost email I get from services is unsolicited. While I did sign up for the services I did not solicit every newsletter, marketing email, "notification" and so on. For 98% percent of services I use I mainly want my email for one thing: a way to reset my password. Often I need to unsubscribe from each of them individually and then navigate some sort of "notification preferences" interface. Even after that has been done a lot of them seem to default any new newsletter or preference to on instead of deriving the preference from the closest existing option.
- Karunamon 5y agoYes you did. When you open a relationship with a company (by signing up to use their services), they are allowed to market to you, send you newsletters, and so forth, until such time as you terminate that relationship. It isn't spam because you don't want it. If you actually don't want it, then click 'unsubscribe' - and if they continue to bother you afterwards (which, FWIW, I've seen a reputable company do a grand total of once in years), then and only then, is it spam.
- deleted 5y ago[deleted]