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Hey. Yea. We struggle with the extension -> navbar search requirement also. We have found that if you're not the default engine that is easily accessible from
by richardsocher 5y ago
Hey.
Yea. We struggle with the extension -> navbar search requirement also.
We have found that if you're not the default engine that is easily accessible from the Navbar, you will not be able to break the Google monopoly.
We also found that many people will just do a quick search for "asd" or "weather" and then leave because those searches aren't really differentiated (and just can't really be).
Our extension is 33kB and has no other features. It's easy to see the source so you can see that it does nothing interesting or sketchy. It changes the setting. You can change that setting manually and get the same effect and usage after. But most users don't know how to change a setting and you got some large 2tr$ monopoly that doesn't want you to change...
- pedalpete 5y agoI agree with your sentiment about being the default engine to break people free of google, but do you have evidence that the browser extension is the way to get people to do that? On the other side, you have a search bar on the page, so I'm not exactly sure what people are complaining about.
- dwohnitmok 5y agoIf you open it up in Chrome, then first off the main search bar in the middle of the screen turns into a button to install the extension. There remains a search bar in the upper left hand corner of the screen, but if you actually search, no search results are given. Instead the result page is replaced by a link to install the Chrome extension. So effectively, as far as I can tell, on a normal Chrome browsing session there is no way to actually use the search functionality without installing the extension. This does not seem to happen on other browsers or in incognito mode.
- richardsocher 5y agoAnd now it also doesn't happen in Chrome anymore. We dropped the requirement there too.
- dwohnitmok 5y agoI'm glad to hear it! Time to take it for another spin.
- richardsocher 5y agoIt is a 5 second install or uninstall. Tbh, the browser extension is the best method for now but it's clearly not where we want to stay. Even after you install it and make a search from the navbar, Google will encourage you to change it back to Google and make the default button change the setting back. We hope to eventually be an option in the default search engines list. Eventually, maybe antitrust will encourage browsers to provide a randomly ordered list of search engines to choose from.
- ohyeshedid 5y ago> It is a 5 second install or uninstall. I could smoke your os in less time. Time isn't the issue here. > Tbh, the browser extension is the best method for now Most of the people here, so far, are directly telling you it's not.
- bloopernova 5y agoTime of install is not the issue. Provide a simple, fast web interface, then people will use it.
- pedalpete 5y agoI think the mob has spoken Richard. You can't force people to install the extension, and I think devs are both more likely to work with browser extensions, and less likely to install them. You've clearly put a lot of great work into the tech. I suggest you sit down with a marketing person to help you figure out how to get people using it. NOT HOW TO GET IT IN FRONT OF PEOPLE. Those are two different things. If the best thing your marketing person can come up with is to have a browser extension, get a better marketing person. Start small and expand. Perhaps your browser extension is your start small. If so, then it just isn't for me, and that's ok. Maybe you've got a plan of how you grow. As an example, look at DDG. They started small, and grew, and grew, and grew. They didn't need an extension to do it. Of course you want everyone to use it, and you want everyone to use it today. But that's not the choice. I sincerely hope you find your 1,000 true fans, and that those fans can lead you to 1,000,000,000x more.
- Matthias1 5y agoIn my opinion, the fact that all your extension does is change the setting is worse, not better. It's purely a user-hostile choice.
- richardsocher 5y agoyea.. why? the truth is that most users have no other easily accessible way for them to switch away from a monopoly that sells them, their data and privacy to the highest bidder and requires all companies to pay a tax to exist in the online economy... if you are an expert, you can change your settings manually and hence not require the extension.
- ohyeshedid 5y agoRespectfully: because nobody knows who the fuck you are, and your reasoning doesn't make sense. You want to offer a privacy focused search service, but the users need to install an extension because otherwise <some gibberish about google evil here> instead of just having a regular web frontend for the masses to try. Then it's too hard for lusers to switch; you created this problem for yourself. The more you respond, the more it looks like this is some poorly thought out lead capture, or you're so focused on the service you don't understand the broader security concerns.
- richardsocher 5y agoI get it. There are tons of sketchy extensions. We'll open source our extension so you can see the entire 33kB that's needed to make one settings change. Also, you can try it out in incognito mode or change those settings manually and hence give it a try :) But most people need the simplicity and convenience of a few clicks in order to give it a proper try.
- xupybd 5y agoWhat about changing devices. I'm not going to install an extension to search when I have Google at hand on my phone.
- DennisP 5y agoHaving the extension and letting people try it on the web seems like a more reasonable choice. People need to try it out. That said...there is a search textbox at the top of the page and it worked for me in Firefox and Chrome. Did people just miss it? If so, it should probably be in the middle with the big blue button.
- drusepth 5y agoFor me, the textbox at the top of the page was disabled and said "Install the extension to search" in Chrome. Edit: I refreshed and it wasn't disabled, but when I searched I got a "install the extension to view your results" page.
- richardsocher 5y agoit takes 5 seconds to install and uninstall an extension. we will open source it also so people can see how simple and benign it is. It feels like 5s to help move the internet away from a privacy invading monopoly isn't too bad? If you like privacy and agency of your information diet, or saving lots of time while coding, or Reddit results always accessible to browse for most queries, etc. Then the 5s install will be worth it for you :) PS: You can try in incognito mode (though some apps wont work due to hardcore privacy and no location sharing, etc.)
- fourseventy 5y agoYou ever hear the saying "The customer is always right?". Seems like you are insisting on learning that lesson the hard way.
- 0des 5y agoPlease don't be like that. We don't want to install an extension. If your focus is privacy, please understand where we come from on this.
- richardsocher 5y agoI understand it better now that the worry is also about the future of the extension. The requirement is gone. Thanks for your feedback :)
- fractalf 5y agoDuckDuckGo seens to have been able to do this just fine, even with the weirdest name for a company ever. Their growing by word of mouth from geeks like us. I set DDG as default on all of my family/friends browsers. Focus on making a good search and users will come
- reaperducer 5y agoTheir growing by word of mouth from geeks like us Well, to be complete, DDG also advertises on radio, on streaming, on billboards, and in newspapers. I think TV is the only place I haven't seen a DDG ad.
- corobo 5y agoIt does now. Were they busting out the billboards when they first launched?
- Jim_Heckler 5y agoActually I saw a ddg ad on TV. I started rolling my eyes thinking it was a Google ad lying about privacy but was pleasantly surprised by the duck logo.
- hn_throwaway_99 5y agoAgree with all the other commenters. I'm not necessarily against eventually downloading the plugin or changing my navbar setting, but, to be blunt, there is no way in hell I'm doing that before I get to try it out. I'm not going to trust you until you've given some evidence that you're worth trusting. Especially since your tagline is "built for devs", in my experience devs are the least likely to put up with unnecessary hoops and user hostile gates in order to try out a product.
- browningstreet 5y agoThat other VC backed search engine also wanted an extension for beta. Nope.
- amelius 5y agoBest growth hack: add a link to Google below your first results page. That way, more people will use your engine as their first choice, because they can easily fall back on their previously preferred search engine.
- richardsocher 5y agoGreat idea! We have it below the 2nd app on every page right now :)
- hn_throwaway_99 5y agoI can't emphasize the parent's comment enough. Being able to look through a set of results and then quickly get Google results if I don't find what I'm looking for are key to getting me to try any other search engine (For historical reference, this is how Excel killed Lotus 123 a few decades ago - by making it super easy to do Lotus exports from Excel so that people who tried Excel didn't feel like they were "trapped" into being outside of the Lotus 123 ecosystem at the time). I saw the Google link you mentioned, but (at least on mobile) it didn't stand out. I would at least try doing a test where you put something super prominent up at the top of results: "Didn't find what you're looking for? Try your search on Google instead."
- primitivesuave 5y agoI appreciate the reply and opportunity to open dialog. I think the flaw in that reasoning is that you're not talking specifically about people for whom search is a problem. Someone searching for the weather forecast, or something that strongly references a Wikipedia article, is already getting a good search experience. People like me, on the other hand, are power users of Google but consistently struggle to quickly find information. I downloaded the extension so I could reciprocate with useful feedback. First let me say I appreciate the minimal design, although it would be nice if my re-ordering and configuration of the interface remained the same between searches (if I hit the arrows to push Stack Overflow results to the top, every subsequent search pushes it down to a random position). I ran some of my Google searches from earlier today - one was "typescript define class as type", since I didn't really know exactly how to describe the TS syntax I wanted. The second Google result was to a Stack Overflow answer that effectively resolved my query - this answer isn't in the SO results when I searched on You, and the overall search experience for that one isn't great. Obviously that is an edge case with imprecise wording, but it's the best example I could come up with for why it's hard to ditch Google (even though many of us want to). I ran some other queries where You was actually a much better experience - I was searching for a specific JS library (Nunjucks) and entering queries like "nunjucks define a filter" - the Google results start with a link to the documentation, followed by endless low-quality blog posts. On You, I could easily scroll through and see that people are talking on Reddit about the library - right now I effectively do the same thing on Google by adding "site:news.ycombinator.com" before a query. Again, appreciate the reply and look forward to following your progress. I am sure that even the naysayers here can agree that it would be nice to see an end to search monopolization :) Edit: FYI, to add to the argument against the Chrome extension, the moment I navigated to google.com I got a prompt with "yes" as the default answer for switching back to Google as the default search. So I really don't think fighting the search monopoly in this way is going to be easy - to echo another commenter, DuckDuckGo has managed to build a successful business off great search results alone.
- ivanalejandro0 5y ago> We also found that many people will just do a quick search for "asd" or "weather" and then leave because those searches aren't really differentiated (and just can't really be). This is an interesting point, I've seen other apps tackling this issue providing different pre-defined use cases that you can just click to use them. For example, online apps where you can upload a photo and get a somehow tweaked version of it (like cartooning your face or something like that), so users that want to give it a quick try can click on pre-uploaded pictures from a list and see results. For this case maybe providing a good handful of search use cases where users wanting to give it a quick try could just click and see results could work to keep them away of dumb queries. Good luck!
- richardsocher 5y agoThanks. Great idea. We tried sth similar a while back and it confused some people who thought that the entire site could only be used for the 3 examples we provided. Other users just clicked out of it. Maybe we can find a way to bring that back without interrupting any flow :)
- 16bytes 5y agoI strongly second not gating the service. Honestly, I laughed and closed the tab when I saw that I had to install an extension. Furthermore, literally drawing a search-box and then having it not actually perform a search is a dark-pattern. If you have to trick people into doing an action, it's probably not the right thing to do. If you have differentiating features, show people them! Optimize your flow on how you're different. If there aren't niches (e.g. some people use Bing for differentiated image search or travel) that people will come to you instead of going to Google for the same purpose, you won't see adoption. Google has such an advantage not because of their market position, but because of the huge amount of person-years they've spent developing their product. If you're privacy first, that's great, but you are competing with DDG not Google. Privacy doesn't keep users coming back. Build a better product, people will come. And that starts with letting your users search how they want to search, not how you want them to.
- richardsocher 5y agoThanks for your feedback. Makes sense. We dropped the requirement and now can more easily share some differentiated searches like: https://you.com/search?q=%23send%20sms%20in%20twilio&safe_search=Moderate https://you.com/search?q=%23send%20sms%20in%20twilio&safe_se... or https://you.com/search?q=%23read%20csv%20file%20into%20panda&fromSearchBar=true https://you.com/search?q=%23read%20csv%20file%20into%20panda... or https://you.com/search?q=best+headphones https://you.com/search?q=best+headphones We definitely have to work on our onboarding and showcasing the features better. We're still a super small team and this is just our MVP at launch.
- corobo 5y ago> We also found that many people will just do a quick search for "asd" or "weather" and then leave How do you know this? Privacy and that
- richardsocher 5y agoThey told us when we interview them or wrote it publicly. You can see our privacy vs convenience thoughts here: https://youdotcom.notion.site/Privacy-and-Data-Protection-at-you-com-a45fe125e329439e8a45b2807845c8ce https://youdotcom.notion.site/Privacy-and-Data-Protection-at...
- deleted 5y ago[deleted]
- corobo 5y agoI can see that private mode isn't enabled by default. What's the point haha, you've already set a tracking cookie by the time I've found the option to enable it "Private" mode enabled: Cookie: uuid_guest=b570ee9c-5189-40f2-94a9-50cfffa0e2f8; safesearch_guest=Moderate; userTestGroup_guest=; incognito_guest=true; nonce=NoaNI8rVUBONrnOXUNEB-fizw-_0-iEbi2krm2eeocY.xxsxwZDAgkFegAN5zPWzG86dpEaF3B6CIpFlKwoYmog; state=eyJyZXR1cm5UbyI6Ii8ifQ.tV7VWNOnfMqRQXzutXfPGxwPZkBGXIv8WQniWL1j3-Q; code_verifier=m0HCh37r3VK0aalbTEYPNLarPwf7kbgzToo8syi4-c4.51EzKX2zs9S6OOuzpAeb74rcnCxMUXJs5KS0IPprtnA
- CamperBob2 5y agoHey. Yea. We struggle with the extension -> navbar search requirement also. Struggle some more.
- 3np 5y agosearx (self-hosted open source) can be set as defult in Chrome just fine without any extensions. If you need some hints from them: https://github.com/searx/searx/issues/1666 https://github.com/searx/searx/issues/1666
- cybernautique 5y agoI have a bookmarks folder for small search engines I like. I don't think there's a need for it to be a default.