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Here's what Notion.so says about this on their website. https://www.notion.so/Back-up-your-data-1a8eb5bdfce34d19a6360fd015c0075f https://www.notion.so/Back-up-

Here's what Notion.so says about this on their website. https://www.notion.so/Back-up-your-data-1a8eb5bdfce34d19a6360fd015c0075f https://www.notion.so/Back-up-your-data-1a8eb5bdfce34d19a636... - *I tried clicking the `Export all workspace content` button but received an error message.* Oof, so sorry about this For particularly large workspaces, the `Export all workspace content` function may have some trouble completing the export. We're investigating this issue and hope to have a resolution soon. As a temporary workaround for this issue, you can export in smaller batches: 1. Navigate to a top-level page in your workspace 2. Click the `•••` button at the top right of the page, then click `Export` (you may not see this option if you're not an admin in the workspace) 3. Choose `Markdown & CSV` or `HTML` as the export format, and turn on the `Include subpages` toggle 4. Repeat for any other important top-level pages in the workspace that you'd like to have a backup of Please note that we keep per-minute backups on our servers, and can help with data recovery at any time at team@makenotion.com. Thanks for your patience while we work on fixing this issue!

sebmellen 5y ago
God, if there’s one thing I hate it’s that condescending millennial speak to cover up a serious issue. > Oof, so sorry about this... What??? If your company is broken don’t make it seem like a funny “aw shucks” blunder.
- freedomben 5y ago
  Interesting, I've written stuff very much like that before for customers that were hitting bugs. I wasn't trying to be "aw shucks" funny. I legitimately feel sorry that my shitty software was breaking on them. That they provided a workaround seemed like a nice thing to me. In fact that whole message seemed pretty good to me. It's probably not entirely that employee's fault but they're still trying to empathize and help. I wonder how many people have felt the same way about me.
  - naikrovek 5y ago
    it's disrespectful to respond like that, to me. infantilizing; like I'm incapable of processing a response that is genuine. "uwu we'we sowwy dis isn't wewking anymowe.. pwease don't be angwy wiff us"
    - pm90 5y ago
      Interesting. To me, its a strong signal that the person on the other end is not an offshored, overworked drone but someone who is treated well by the company and cares enough to express empathy.
      - naikrovek 5y ago
        it's not empathetic, it's an attempt to disarm and minimize, and it's insulting.
      - nmaleki 5y ago
        Consider the platform demographic before responding this way. It can be an advantage and a disadvantage.
      - pmontra 5y ago
        There is no person on the other end. There is a program, so definitely a drone, maybe wrote by offshored developers maybe not, definitely overworked or they'll have the time to fix the bug or implement the feature instead of replacing it with a message. A person doing the export manually would be OK as a workaround and instead all they have is that message. That's not OK.
      - gostsamo 5y ago
        Don't try to be funny in your docs. If you want to convey information, make it clean, precise, and to the point. Do not assume and do not distract. Please. P.S. Jokes are not totally forbidden, but they should be more subtle and not so intrusive as "You are asking me a question, but here I'll give you a performance instead of an answer".
- usui 5y ago
  This reminds me of Discord
  - dave5104 5y ago
    Discord, at least, has a vastly different audience than a B2B enterprise product. A different tone is more acceptable for something like that, IMO.
    - CitrusFruits 5y ago
      Yeah I love Discord's update messages. But I mostly use it for managing Overwatch play session, chatting while gaming, and sharing dumb or mildly interesting YouTube videos.(Edited for spelling)
  - codeafin 5y ago
    I'm glad they got rid of most of them - the description text on startup settings such as "Start minimized" or "Start on bootup" were sentences such as "Have Discord greet you like a good boy", "Have Discord stay in the tray like a good boy" While it's not trying to downplay anything like OP, it was certainly strange and creepy seeing software adopt Reddit English.
- deleted 5y ago
  [deleted]
- LAC-Tech 5y ago
  Yeah I'm a millenial and I can't stand it either. Doggo, pupper, adulting, ninja/rockstar/awesome, oof, yikes, "my dude"... and don't even get me started about dressing like you're still in high school (pro-tip - unless you're are in great shape no one wants to see you in a tight fitting t-shirt). Big reason why I'm now a "programmer in the X industry" as opposed to an "X programmer". I guess I just wasn't a "cultural fit" - yikes.
  - DangitBobby 5y ago
    > pro-tip - unless you're are in great shape no one wants to see you in a tight fitting t-shirt There's a decent chance that these people don't seek your approval. Also, how has "pro-tip" not made your list?
    - LAC-Tech 5y ago
      Personal appearance and hygiene isn't something insecure people do to seek approval.
- hluska 5y ago
  They used ‘oof’, apologized and explained a workaround. This is a rather extreme amount of anger over one word.
- lhorie 5y ago
  I mean, the sentence itself doesn't seem all that bad IMHO, it's the context that makes the difference. If I'm in a real time conversation actively trying to fix the issue, saying "oof, so sorry about this" seems like a perfectly genuine way of expressing the mutual feeling of frustration. Writing this same sentence with an emoji beside it on a customer support documentation page, however, looks quite unprofessional. In these types of contexts, the general writing etiquette is that one is expected to write using a less casual tone.
- bostonsre 5y ago
  I take it you haven't worked in support before. It's just a support rep trying to defuse some tension, there is basically nothing they can do except escalate and provide work arounds. Management should be the ones that you get angry at. Getting angry at the front line reps does nothing except to make some poor guy or girl more stressed.
- ArchOversight 5y ago
  > condescending millennial speak Excuse me? "millennial speak?"
- abdusco 5y ago
  Reminds me of this tweet recently posted here :) https://twitter.com/cherrikissu/status/972524442600558594 https://twitter.com/cherrikissu/status/972524442600558594

sebmellen 5y ago

God, if there’s one thing I hate it’s that condescending millennial speak to cover up a serious issue. > Oof, so sorry about this... What??? If your company is broken don’t make it seem like a funny “aw shucks” blunder.

freedomben 5y ago
Interesting, I've written stuff very much like that before for customers that were hitting bugs. I wasn't trying to be "aw shucks" funny. I legitimately feel sorry that my shitty software was breaking on them. That they provided a workaround seemed like a nice thing to me. In fact that whole message seemed pretty good to me. It's probably not entirely that employee's fault but they're still trying to empathize and help. I wonder how many people have felt the same way about me.
- naikrovek 5y ago
  it's disrespectful to respond like that, to me. infantilizing; like I'm incapable of processing a response that is genuine. "uwu we'we sowwy dis isn't wewking anymowe.. pwease don't be angwy wiff us"
  - pm90 5y ago
    Interesting. To me, its a strong signal that the person on the other end is not an offshored, overworked drone but someone who is treated well by the company and cares enough to express empathy.
    - naikrovek 5y ago
      it's not empathetic, it's an attempt to disarm and minimize, and it's insulting.
    - nmaleki 5y ago
      Consider the platform demographic before responding this way. It can be an advantage and a disadvantage.
    - pmontra 5y ago
      There is no person on the other end. There is a program, so definitely a drone, maybe wrote by offshored developers maybe not, definitely overworked or they'll have the time to fix the bug or implement the feature instead of replacing it with a message. A person doing the export manually would be OK as a workaround and instead all they have is that message. That's not OK.
    - gostsamo 5y ago
      Don't try to be funny in your docs. If you want to convey information, make it clean, precise, and to the point. Do not assume and do not distract. Please. P.S. Jokes are not totally forbidden, but they should be more subtle and not so intrusive as "You are asking me a question, but here I'll give you a performance instead of an answer".
usui 5y ago
This reminds me of Discord
- dave5104 5y ago
  Discord, at least, has a vastly different audience than a B2B enterprise product. A different tone is more acceptable for something like that, IMO.
  - CitrusFruits 5y ago
    Yeah I love Discord's update messages. But I mostly use it for managing Overwatch play session, chatting while gaming, and sharing dumb or mildly interesting YouTube videos.(Edited for spelling)
- codeafin 5y ago
  I'm glad they got rid of most of them - the description text on startup settings such as "Start minimized" or "Start on bootup" were sentences such as "Have Discord greet you like a good boy", "Have Discord stay in the tray like a good boy" While it's not trying to downplay anything like OP, it was certainly strange and creepy seeing software adopt Reddit English.
deleted 5y ago
[deleted]
LAC-Tech 5y ago
Yeah I'm a millenial and I can't stand it either. Doggo, pupper, adulting, ninja/rockstar/awesome, oof, yikes, "my dude"... and don't even get me started about dressing like you're still in high school (pro-tip - unless you're are in great shape no one wants to see you in a tight fitting t-shirt). Big reason why I'm now a "programmer in the X industry" as opposed to an "X programmer". I guess I just wasn't a "cultural fit" - yikes.
- DangitBobby 5y ago
  > pro-tip - unless you're are in great shape no one wants to see you in a tight fitting t-shirt There's a decent chance that these people don't seek your approval. Also, how has "pro-tip" not made your list?
  - LAC-Tech 5y ago
    Personal appearance and hygiene isn't something insecure people do to seek approval.
hluska 5y ago
They used ‘oof’, apologized and explained a workaround. This is a rather extreme amount of anger over one word.
lhorie 5y ago
I mean, the sentence itself doesn't seem all that bad IMHO, it's the context that makes the difference. If I'm in a real time conversation actively trying to fix the issue, saying "oof, so sorry about this" seems like a perfectly genuine way of expressing the mutual feeling of frustration. Writing this same sentence with an emoji beside it on a customer support documentation page, however, looks quite unprofessional. In these types of contexts, the general writing etiquette is that one is expected to write using a less casual tone.
bostonsre 5y ago
I take it you haven't worked in support before. It's just a support rep trying to defuse some tension, there is basically nothing they can do except escalate and provide work arounds. Management should be the ones that you get angry at. Getting angry at the front line reps does nothing except to make some poor guy or girl more stressed.
ArchOversight 5y ago
> condescending millennial speak Excuse me? "millennial speak?"
abdusco 5y ago
Reminds me of this tweet recently posted here :) https://twitter.com/cherrikissu/status/972524442600558594 https://twitter.com/cherrikissu/status/972524442600558594