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My favorite supermarket has regular and 'quick' checkouts. I enjoy the interaction with the employees.
by the-dude 6y ago
My favorite supermarket has regular and 'quick' checkouts. I enjoy the interaction with the employees.
- scatters 6y agoDo the employees enjoy the interaction with you, I wonder?
- dominotw 6y agoI enjoyed interacting with customers when i worked as a cashier. But i was also a young person with lots of energy. they seem (or pretend) in: costco, whole foods, trader joes not so much in: walmart, target
- da_big_ghey 6y agoYes, HEB is probably the best at this too. Maybe along with Costco.
- the-dude 6y agoIf they are not, they are pretty good at faking it. And some are greeting me outside of the store. They have no obligation to do so.
- twobitshifter 6y agoI was recently at a CVS and the cashier shouted out that she’d help us as we walked towards the self checkout. She was very friendly and wanted to talk about everything from the upcoming time change to the vaccine. Some people just crave interaction and with the current pandemic they may be too isolated.
- watwut 6y agoPretty often, they do enjoy people who act like the whole thing was pleasant. If you force them into long chat they will dislike it, but if you smile, are nice to them, thank and say one socially appropriate thing, they tend to like it.
- chrisseaton 6y ago> I enjoy the interaction with the employees. If you want to pay for someone to be social with you why not do that separately to shopping? Seems funny to try to mix the two.
- devoutsalsa 6y agoEfficiency. Chat and shop. It’s a twofer. And if you like interaction but not having to get to close, it’s great.
- chrisseaton 6y agoBut it's not efficient, is it? These people could be doing something more productive with their time than staffing a checkout in order to make small talk.
- null0ranje 6y agoThey are. It's called building goodwill.
- the-dude 6y agoActually at my favorite supermarket these people are not only staffing checkouts, they are running the store : there are no managers to be seen. I enjoy seeing this group of young people given such a broad responsibility and I acknowledge them and their stellar job. And they acknowledge me. But who am I, I just enjoy Old Europe.
- the-dude 6y agoI have heard from employees at supermarkets that shrinkage with self checkout is elevated to the point it does not really matter.
- Ygg2 6y agoYou mean theft? Isn't shrinkage just term for employee theft?
- seanmcdirmid 6y agoI love the quick self service checkouts and will line up for them even when a regular staffed checkout is free. I’m just the opposite and instead dislike interaction I guess.
- kqr 6y agoOne implicit benefit of the self-service checkouts is that there's often one line for multiple machines. Any student of queuing theory will know how much this reduces waiting time compared to the one queue per cashier that's otherwise common.
- sethammons 6y agoThis one gets me every time. I’ve only ever seen a couple super markets or stores implement this for human-operated check out stations. Ross has this, and Best Buy used to during the holidays.
- seanmcdirmid 6y agoTrader Joe’s does it also, at least in LA.
- clairity 6y agothat’s odd, none of the trader joes’s i usually go to in LA regularly have a single line. i’ve seen it irregularly, and seemingly temporarily (when especially busy perhaps).
- reallydontask 6y agoI've seen this in NYC too
- kqr 6y agoIronically, some smaller stores near me have implemented this just the past few months. The covid-19 rules that stipulate only a few people in the stores have created a single queue outside the store, for all cashiers! I would honestly be fine with making that permanent. It's so much easier to pick the things I want with fewer people between me and the shelves. All in all a much more efficient shopping experience.