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My biggest gripe about Hey is that it’s marketed as an email client, but it’s actually a proprietary database you get access to through something that looks lik

• hrktb 6y ago
  I see Hey marketing as "Email" more than a client or an app. Yes, it's a weird positioning, but to be fair it's also a weird service. They're not about better managing your existing inbox, and I also think completely changing the management of a third party email services while staying within the standards is a lost battle. Hey doesn't solve my issues with email either, but I am sympathic to people trying to rebuild an experience beyond what existing clients can do.
• benhurmarcel 6y ago
  > But I don’t understand why they built a service and not a client. Some of the core features aren't feasible with a simple client. For example screening new contacts by default, merging/renaming threads only for you, adding notes to a thread, save bits of content…
  • hellofunk 6y ago
    > screening new contacts by default A client could certainly handle this, but it may not translate to other instances of the client. > merging/renaming threads only for you An advertised feature that did not even work on their release. Maybe they fixed it by now, I don't know, I did not end up buying the product. The initial release was quite buggy.
    • 1123581321 6y ago
      Anecdotally, I’ve renamed and merged several threads between the initial release and now.
      • hellofunk 6y ago
        I know that feature was on their internal list of bug fixes, so it sounds like they got through at least that far on the list!
        • 1123581321 6y ago
          Yes, I don’t think they’re proceeding in order of report. I‘ve had any significant reported bugs fixed within hours. A couple minor ones are persistent. I assume whatever issue you saw with thread management was fixed quickly as it’s a core feature in the marketing, and demonstrated live by Jason in his product demo streams.
• nyanpasu64 6y ago
  For all its promises of open-source friendliness, Tutanota is basically the same. They don't support accessing email through SMTP.
  • robjan 6y ago
    On Tutanota your email are encrypted at rest and only you have the key. This is not supported by SMTP. It's a trade-off for theoretically better privacy.
• ralphstodomingo 6y ago
  It's not marketed as an email client - they're marketing for a certain experience. > For me, email is about being not locked into a specific client. And Hey requires a separate client than the one for my existing email addresses. The graveyard of services acquired or dead (or both) is littered with those who attempted to 1) bring about radical change to email 2) without disrupting the current ecosystem of mail clients and hosts. It clearly almost never worked for anyone, so I at least applaud them for going out of their way, loudly trying to veer off of said graveyard. It speaks to the experience they're selling. It may not have appealed to you, but they aren't short of the ones it appealed to. Now, whether it'll work out for them, that's another topic :D