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I love how the idea of Japanese conscientiousness has become almost a meme for how we wish companies were run. Other examples you've probably seen come across
by supernova87a 6y ago
I love how the idea of Japanese conscientiousness has become almost a meme for how we wish companies were run. Other examples you've probably seen come across the webs:
-- Hotel apologizes in advance for a brief 1 minute planned disruption of in-room internet at 4am https://www.google.com/search?q=japanese+hotel+internet+apology&source=lnms&tbm=isch&sa=X&ved=2ahUKEwiR0fyo19LqAhVZHjQIHWLwBWkQ_AUoA3oECAsQBQ&biw=1751&bih=1211#imgrc=cZGXwwqZeLmVcM https://www.google.com/search?q=japanese+hotel+internet+apol...
-- Japanese train company issues apology for train leaving 20 seconds early https://www.google.com/search?q=tokyo+rail+apologizes+train+leaving+early&oq=tokyo+rail+apologizes+train+leaving+early&aqs=chrome..69i57.6899j0j7&sourceid=chrome&ie=UTF-8 https://www.google.com/search?q=tokyo+rail+apologizes+train+...
- vsareto 6y agoThey even give you a note if the train is late: https://en.wikipedia.org/wiki/Delay_certificate https://en.wikipedia.org/wiki/Delay_certificate
- simias 6y agoWe have that in France as well, I assumed it was common everywhere. Otherwise how do you justify yourself to your employer/school/whatever if you're late because your commute took one hour more than usual because of something completely out of your control?
- reidjs 6y agoDoes someone actually care enough to check the slip? The few times I've been late due to things like this (flat bike tire, crazy traffic, train delay, whatever) my boss was just like ...ok try not to let it happen again and possibly documented it somewhere. I have been salaried for the most part, maybe if you're hourly you might get docked the time. When I have had someone under me and they're late once in a while I don't really care. (USA)
- frostburg 6y agoIn schools with minors there may be liability reasons. I used to have a somewhat unreliable commute, so my school was exempted from being legally responsible for my wellbeing for a few minutes after what would have been normal.
- 1-more 6y agoWhen I worked in midtown Manhattan, NYC I could show up basically whenever as a salaried engineer, but the administrative staff of our office were paid hourly and scheduled to show up at a certain time. They also all lived further out with more transfers so more chances of delay on the subway. The answer from their boss was "plan that into your commute" even though the variance could be 40 minutes for a real delay. Perverse!
- mc32 6y agoSure but only because companies are such sticklers about not taking a minute of their time from your work (which is also evidenced by people staying late, often doing pretend work way after hours because the boss is chatting away and hasn’t left the office. It looks nice but the reasons for its existence isn’t nice.
- ekianjo 6y agoThat's because your employer is usually an ass who needs you to come sharply on time (Flex work is still an alien concept in most Japanese companies) so you need an actual note to justify it was not your lazy ass' fault.
- csharptwdec19 6y agoNikon has had other issues in the past where they were much less quick to issue recalls. This likely only happened as quickly as it did because it's a Hazardous substance issue and not an overall quality issue.
- Andrex 6y ago> Nikon has had other issues in the past where they were much less quick to issue recalls. 16 years is "quick?"
- krustyburger 6y agoThe article explains that this recall is in response to a 2019 European rule change.
- bb88 6y agoThe big one I can recall was the Nikon 600 "dust" issue, I think IIRC it was because there was too much lubricant on the mechanism that splashed onto the sensor. In a film camera it wouldn't matter because any spots of oil would just be advanced with the film. They were late, but they did the right thing, eventually.
- supernova87a 6y agoYes, I realize of course there's the practical/real side of this story, and there's also opinionated discontent with various Nikon/Canon updates in the past. Just this week there was some story about a Canon overheating issue where people were talking about the refreshing change of how they addressed it quickly (or something to that effect).
- gruturo 6y agoTo be honest, a train leaving early SUCKS. You show up on time, and you find out you missed it. Maybe the next one is in 40 minutes, maybe it's the next day. (I realize 20 seconds early isn't that bad, but still, leaving early by any amount of time is a lot worse than leaving late)
- deleted 6y ago[deleted]
- apengwin 6y agoI think this is why trains and airplanes tend to be delayed so much. It is much better to be late than to leave early. A train that's late will usually still eventually arrive.
- johnwalkr 6y agoAt Tokyo Narita airport, it is (well, was) running at capacity and if a flight is delayed, another flight may be rescheduled to an earlier time.
- kortilla 6y agoNRT... ugh, flights so stacked going in that a plane failing to clear the runway fast enough resulted in us having to go-around and re-enter the deep approach queue. A nice 30 minutes added to an already 12 hour flight...
- johnwalkr 6y agoYeah, or you land and see the dreaded bus awaiting which means an extra 30 minutes to arrive at the airport itself. Or worse, you're departing and get through security and walk for ages to get to your gate, go through another security thing without thinking, and then realize a) you're in some weird bus terminal and 60 minutes before the flight the bus is starting to board to take passengers to the plane which is not close b) you're a 15 minute walk and 15 minutes security line away from that cluster of restaurants you decided not to stop at
- ekianjo 6y agoA lot of the apologies are "automatic" in Japan. As in, they dont even think on how to improve their processes and instead will default to a an apology instead.