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Death and Valor on an American Warship Doomed by Its Own Navy
- smacktoward 8y agoA dozen or so [maintenance issues] were considered more serious. They included problems with the ship’s primary navigation system. It was the oldest such system among destroyers based in Japan. It was running on Windows 2000, even though other ships had been upgraded. It could not display information from the AIS. The broken email system had a “major impact” on the ship’s day-to-day operations. Microsoft Outlook did not work. Nor could commanders communicate over a classified email system... Technicians were constantly fixing the SPS-73, the other main navigational radar on the Fitzgerald. Sometimes, the radar would show the destroyer heading the wrong way. At other times, it simply locked up and would have to be shut down... A third radar, used for warfare, was slow to acquire targets, but technicians had installed a temporary fix that became permanent. “Problem known since 2012. Declared hopeless,” read notes attached to the repair report... Other equipment had been written off, too. The so-called Bright Bridge console was supposed to help the bridge crew by sharing information from the combat room. The console had been scavenged for spare parts, leaving the station unmanned. I found this section of the article legitimately infuriating. How the hell does a first-line warship of the United States Navy get into a state like this? I can understand the occasional malfunction, but this sounds less like that and more like some sad-sack Russian ship circa 1995, where the crew is struggling to keep the thing afloat with just duct tape and bubble gum. But at least the Russians in the '90s had the excuse that the government that had built the ship had collapsed and the replacement hadn't bothered spending a dime to maintain it. What's our Navy's excuse? Based on the article it sounds like the excuse they've settled on is just blaming everything on the crew, which is shameful. Things don't get this bad in the absence of some kind of systemic rot. If that rot isn't tackled now it'll end up having to be tackled after we lose some future war, in which case, God help us all.
- jessaustin 8y agoMicrosoft Outlook did not work. Nor could commanders communicate over a classified email system... A functioning local email system requires very little resources. This is really an indictment of M$, that they couldn't set up a server that would just run for a couple of decades. If sendmail had been installed in the mid-90s when DDG-62 was commissioned, it probably would still be functioning. Yes we know that it would be better to receive regular software updates, but in their absence the system shouldn't just shit the bed.
- brianpgordon 8y agoThere are many things that could have gone wrong. Maybe they ran out of disk space. Maybe some critical certs expired.
- jessaustin 8y agoThose are issues that would arise within a couple of years, not over 20 years later. If the ship doesn't have anyone qualified to administer computers, then archiving etc. would have to be automated. If the ship used to have such personnel and no longer does, that is certainly a problem at a higher level than the captain.
- Neil44 8y agoI was wondering if the previous power issues mentioned had borked the exchange database. Still, thats a day or two to fix, not weeks.
- da_chicken 8y ago> This is really an indictment of M$ No, it really isn't. For two decades all across the world people have kept Outlook running well enough to function in all sorts of scenarios, including those more difficult than a military ship at sea. It's not like Thunderbird and Alpine are magically immune to having corrupted data stores and invalid configurations. This is entirely due to lack of proper maintenance.
- patrickg_zill 8y agoThere are phone switches that were made in 1982 that are still running phone service, including 911 calling, for mid-sized towns. And yes, postfix or Exim or qmail, once set up, in a fixed configuration like boat only email, could easily run for decades automatically.
- pjc50 8y agoPoor choice perhaps, given how many security holes there were in Sendmail. I have a sneaking suspicion that the failure was something generic like running out of disk space, which nobody had both the authority and time to fix.
- crushcrashcrush 8y agoCorruption my friend. Direct from a deployed friend's mouth: "When laser printers would run out of toner on base in Iraq, we wouldn't order more toner (we couldn't) - we'd order another entire printer and use the toner cartridge in the new one, and shoot at the printer on the range." Your tax dollars at work.
- csours 8y agoOn the one hand, yes that's terrible. On the other hand, I can totally see several scenarios where this is a reasonable outcome of an unreasonable system: 1. Toner not in order system. 2. Previous orders of toner found to be incompatible with printer. etc.
- genkimind 8y agoIt has nothing to do with corruption. See my other comment.
- module0000 8y agoHanlon's razor at work... "Never attribute to malice that which is adequately explained by stupidity"
- darkpuma 8y agoBut never forget that malice does exist, and the clever malicious will often conceal their malice behind a veil of plausible stupidity. For instance, "Oops I accidentally forgot my briefcase full of classified documents on the bus" is as old as spycraft itself.
- jjoonathan 8y agoEven calling it "clever" or attributing it to spycraft is a stretch. Kids learn to "play dumb" before they learn to form complete sentences.
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- dragonwriter 8y ago> How the hell does a first-line warship of the United States Navy get into a state like this? Command negligence at very high levels, a high optempo without adequate attention to readiness and discipline. > Based on the article it sounds like the excuse they've settled on is just blaming everything on the crew Unless you are including the chain of command above the ship's commander up through and including the 7th Fleet commander as “the crew”, you are wrong. The cluster of 7th Fleet incidents (the Antietam grounding and the Fitzgerald and McCain collisions) resulted in at least the dismissal of the 7th Fleet commander, the Task Force 70 commander, and the Destroyer Squadron 15 commander, and the early retirement of the head of Naval Surface Forces.
- smacktoward 8y ago> The cluster of 7th Fleet incidents (the Antietam grounding and the Fitzgerald and McCain collisions) resulted in at least the dismissal of the 7th Fleet commander, the Task Force 70 commander, and the Destroyer Squadron 15 commander, and the early retirement of the head of Naval Surface Forces. This is good to hear, thank you! I'm glad that accountability for these kinds of systemic problems doesn't stop at the captain's chair.
- dv_dt 8y agoYup, from the article: The Navy inquiries determined that there had been widespread problems with leaders regarding shortfalls in training, manning and equipment in the 7th Fleet. The Navy fired admirals, captains and commanders, punished sailors and criminally prosecuted officers for neglecting their duties. Adm. John Richardson, head of the Navy, called the two collisions “avoidable tragedies.” The ships’ commanders and their superiors, he said in a written statement to ProPublica, were responsible for the results. “The tragedies of USS Fitzgerald and USS John S. McCain reminded us that all commanders, from the unit level to the fleet commander, must constantly assess and manage risks and opportunities in a very complex and dynamic environment,” Richardson said. “But at the end of the day, our commanders make decisions and our sailors execute and there is an outcome — a result of that decision. The commander ‘owns’ that outcome.” As an aside, the use of illustrations in this article are really great, from the collision graphics, to the busy sea routes.
- genkimind 8y agoI spent 5+ years on a ship in 7th fleet and am all too familiar with what was described above. I would attribute it to a few things. Mostly the over-extension of resources and people. The operational tempo in 7th fleet is absolutely ridiculous, so everything that isn't "mission accomplishment" gets pushed to the wayside. Training, making sure equipment is properly fixed.. our days were so jam packed full of bullshit that this important stuff suffered. I considered myself lucky if I got 5 hours of unbroken sleep a night while at sea, and most of the people I worked with were the same way. Walking around functionally drunk doesn't lend itself to good problem solving skills. Do you know after these incidences there was massive effort to train people about the importance of sleep? Guess what, this mandatory training forced people to interrupt their sleep to attend. All in all 7th fleet suffers badly from undermanning based on the operational requirements. Ask anybody. AMA I guess.
- lainga 8y agoWould you say this is primarily a resource problem? A culture problem with the 7th Fleet? A culture problem in the USN overall?
- crooked-v 8y ago"Every enlisted man in the Navy only gets 4-5 hours of a sleep a night" seems to be a common anecdote service-wide, including from people I know personally who served.
- kryogen1c 8y agoAlso, "nights" are not a real thing, not in the biological sense. In the surface ship nuclear power plant world where there is no air conditioning, you can't stand watch for more than 5 hours, which means 4 5s and one 4 hour watch. Think you stand the same watch every day? Nope, not enough people. You normally stand 1 on 2 off (5 and dimes) or one on 3 off (5 and 15s). This puts your sleep window at different spots every night. Subs are air conditioned, so they can stand either 6 and 6s or less commonly 6 and 12s. Their lives are generally worse in every way. Except they all like smelling each other farts and sharing beds, so it works out.
- pjc50 8y ago> Russians in the '90s had the excuse that the government that had built the ship had collapsed and the replacement hadn't bothered spending a dime to maintain it. It sounds like this is uncomfortably close to the truth about the US situation too; the wars in Iraq and Afghanistan had unlimited money to waste, but this must have been at the cost of other parts of the military. And the political system is increasingly dysfunctional above it.
- nradov 8y agoBudget sequestration was a factor. Ships require increasing maintenance as they age, but the military budget was flat or declining.
- mysterydip 8y agoMost of those systems probably had upgrades or fixes, but due to a combination of availability, funding, or politics, did not get implemented.
- rangibaby 8y agoBoth sides have an incentive to over-engineer. The arms manufacturer wants to add as many systems as possible because more complexity = more money. The navy as a whole might want to save money, but the parts that make it up want to spend as much money as possible; if they don't, their budget will get cut since they don't "need" the resources allocated to them. What people sometimes forget about crude Russian engineering is that bubblegum and toothpicks are enough to get the thing operational. Simplicity was always the Russian priority because even in the Soviet days they were broke, and even if they had the money to buy parts getting them to a frozen or muddy air(literal)field in the middle of the middle of nowhere was a feat in itself. The US military-industrial complex has functionally unlimited resources, so the things they build require unlimited resources to operate and function.
- sonnyblarney 8y agoAnd why are fighting ships using MS Exchange? And not some more hardened linux-based, simple UI/system thing that's easier to admin and keep up?
- ForHackernews 8y agoIf I had to speculate, I'd say most likely because there are zero Linux vendors willing to run the gauntlet of a DoD procurement process.
- velosol 8y agoThere's at least Red Hat according to: http://www.esi.mil/AgreementList.aspx?type=2 http://www.esi.mil/AgreementList.aspx?type=2
- sonnyblarney 8y agoI was in the Canadian Army, and buddies in procurement in Ottawa, so I'm roughly familiar. And agree with your point. My question was more rhetorical :) You know what DARPA should be doing? Instead of trying to make 'smart bullets' maybe they should consider that complexity and security of IT is a goddam problem and support products instead of just technology. Someone to make a version of Linux, hardended/simplified it, and then did the same for a few other pieces (i.e. networking gear) and then made 'mil grade' versions of a bunch of things. And then teach every single member of the military how to do basic stuff, i.e. 'know their computer'. Super basic 'MILINUX' skills, so that weapons systems techs could at least fathom what on earth is wrong with their thing and possibly fix it. Same with mail. There is no reason in 2018 that e-mail can't be durable and available for relatively low cost in some system. Also consider now that there should be a lot more IT dudes in the forces.
- Tsubasachan 8y agoNothing new really. You should read up on the state of the Navy in 1941 just before Pearl Harbour. Or just before Korea in 1950. Armies are in a boom and bust cycle. When the last war is over they lose their funding and priority over other stuff. Until the next war begins.
- davidgould 8y agoExcept the US military never lost priority after WW2.
- ariwilson 8y agoOfficers used Gmail instead. Props to Gmail :).
- InitialLastName 8y agoWhy is high-level military commanders using a private email server not a similarly big deal to a Secretary of State or First Daughter/Advisor to the President?
- a3n 8y agoBecause we don't vote for military commanders, and military commanders contribute little to nothing to political alliances outside the military, so there is no incentive for talking heads or Congress to notice it. There's also a lot more of them than Secretaries of State and First Daughters, and the people that Congress and talking heads manipulate, us, couldn't sustain our interest past the second or third incident.
- jessaustin 8y agoRegardless of other problems, TFA makes it clear that LTJG Coppock failed really hard between 0120 and 0130. Although her subordinates probably should have detected the Crystal sooner, she had ten minutes to save the lives of her crew, and she should have done so. Navigating out of danger might not have been possible, but an emergency stop like that executed by LTJG Breau a month earlier would have worked. The really unforgivable (as in, detail a firing squad) offense was not to sound the alarm and get those sailors out of their soon-to-flood bunks. I'd say that the captain should receive the same punishment that Coppock gets, and the captain of a month before as well. It's difficult to say from the outside whether that should go up the chain, but perhaps it should, just to be safe.
- pdonis 8y ago> It's difficult to say from the outside whether that should go up the chain Based on one single incident, that's a fair comment. But it wasn't one single incident. There was one other collision, plus, as the article notes, a number of near misses that should have been critically analyzed but weren't. That's a pattern for which leaders up the chain are responsible.
- pdonis 8y ago> Although her subordinates probably should have detected the Crystal sooner One thing that jumped out at me was not having a lookout on both bridge wings. Yes, I know the ship was shorthanded, but that's the last place that should take a hit, particularly when navigating through a crowded shipping channel at night. Take someone from somewhere else.
- DuskStar 8y agoTo me it looked like a culture of taking the maximum that a person could be expected to do in one dimension, and expanding it to multiple dimensions. So, having one person watch both sides of the ship might be marginally possible - if they were only doing that. Similarly, teaching someone else while on watch might be marginally possible - if you only had one side of the ship to watch. Putting the two together though? Total failure.
- danso 8y agoGood god this story is a gripping read, even at ~18,000 words. I had the pleasure of being colleagues with one of its authors, T., years ago, and was always amazed at how throughly nerdy in detail he was in investigating the document trail, while still being able to so elqouently describe impact and drama at the individual human level. It's not that the two skills are diametrically opposite, it's just that T may have been the best at both, especially when reporting on complex bureaucratic tragedies. This American Life had a good segment in late 2017 about the Navy accidents here: https://www.thisamericanlife.org/634/human-error-in-volatile-situations https://www.thisamericanlife.org/634/human-error-in-volatile...
- Aromasin 8y agoI didn't even acknowledge that the article was 18k words long until reading your comment. You know it's an excellent author when they can make something that dense seem like a brief read.
- favorited 8y agoMy brother had a carrier deployment in the Pacific end a week or so after the Fitzgerald collision. We asked him and his girlfriend (also a sailor) about it and they genuinely had no idea what we were talking about. It was a revelatory moment for me. I can understand how the Navy wouldn't be excited to disseminate that kind of demoralizing news internally (though I still assumed they would one way or another). But sailors on his ship have sporadic internet access – I was really surprised that word didn't just get around.
- a3n 8y agoI'm a long distance trucker. A few weeks ago I heard a couple truckers talking about a day long nationwide work stoppage, to occur this coming April. I'd never heard a thing about it, and I have almost as much internet as I want, through my phone (as long as I'm not driving). I don't use Facebook, so that's probably part of the reason I hadn't heard about it. But also, news about my industry is beyond the last things I'm looking for on the internet. I just drive. Your brother probably just does his maintenance and stands his watches, and keeps up with friends and family on Facebook, most of whom would not even notice an article about something as foreign as the military.
- cryptonector 8y agoKey 'grafs: > Although the Fitzgerald radars did not show them, more than two dozen ships surrounded the destroyer, all close enough to track. Three of them, large vessels off the starboard bow, posed a grave danger to the warship. They were closing in. Quickly. > But the ships didn’t appear on the combat room’s key radar, the SPS-67, because neither Combs, nor Woodley, nor anyone else, realized that it had been set to a mode designed to scan the seas at a greater distance. With the SPS-67 button taped over, only specialized technicians could change the tuning from another part of the ship.
- metta2uall 8y agoIt is just shocking & negligent UX - the radar screen should have at least had a coloured circle around the centre indicating the area that was not being scanned..
- shard972 8y agoConsidering they can't even seem to have their radars working most of the time. I have a feeling UX might be low on the priority list for them.
- a3n 8y ago> The 26-year-old officer of the deck, who was in charge of the destroyer at the time of the crash, had navigated the route only once before in daylight. In a panic, she ordered the Fitzgerald to turn directly into the path of the Crystal. Just a random comment: She may well have panicked, but depending on proximity, that may have been the correct move, if executed correctly and in time. In other words, the move may have come from training, and it may merely have been inconsequential if executed too late. A ship turns by moving its back end left to turn right, and vice versa. That's how the rudder affects the ship. "Right full rudder" moves the back end left, pointing the entire ship in a more rightward direction. I've directly observed this maneuver used in an emergency. I was enlisted, on a Knox class fast frigate. We were refueling underway next to an oiler. The two ships steam forward side by side, and lines are sent across, to eventually get hoses across from the oiler to the receiver (us). One of our junior officers was in command. The captain was also on the bridge, observing and monitoring. I was there in case what I was responsible for broke, otherwise I wasn't normally on the bridge. The junior officer allowed our ship to drift to the right, too close to the oiler. At some point the propellers of the large ship started to suck us in even closer. The captain identified himself and declared himself in command, ordered right full rudder, toward the oiler, and full speed ahead. An alarm was also sounded, "emergency breakaway" or something like that. The maneuver immediately moved most of our ship away from the oiler, and we shot past the oiler (they were also executing their side of the emergency breakaway). Not saying the two incidents are the same, only that "steering toward the other ship" wasn't necessarily the wrong maneuver. But they were doomed no matter what, as just about everything else relevant that could go wrong was or already had gone wrong.
- jessaustin 8y agoIn a panic, she ordered the Fitzgerald to turn directly into the path of the Crystal... She may well have panicked, but depending on proximity, that may have been the correct move, if executed correctly and in time. In other words, the move may have come from training, and it may merely have been inconsequential if executed too late. TFA: Instead, Coppock ordered a move that disregarded the very basics of her training. She commanded the helmsman to gun the destroyer’s powerful engines to full speed and duck in front of the Crystal by heading left. I don't think this abortive maneuver is well indicated in TFA's "cut-scenes", but it would never make sense as a way to avoid a collision. Unlike the situation you describe in which two ships were traveling roughly parallel courses, the courses of these ships were roughly perpendicular, with Fitzgerald's starboard side facing Crystal's port side. The way for Fitzgerald to avoid contact would have been to change speed (either faster or slower) or to steer hard to starboard while slowing in order to go behind the other vessel. The presence of other vessels might have caused problems with any of those options, but "matching" the other ship's course was likely to cause a collision. If she had enough power to clear the other ship while turning to port, she had more than enough to clear it while maintaining the current heading. Of course, she didn't have enough power to do either, at 0130. There is no indication in TFA that Crystal was ever plotted as a separate contact from Wan Hai, even after they finally noticed Crystal. If that's the case they really were flying blind, relying on nonexistent intuition to steer through the gauntlet. It would have been surprising if any of the bridge personnel had had enough experience to simply see the right maneuvers by eye at night, which TFA seems to imply Coppock attempted to do. Perhaps the CO or XO would have had that experience, but since they were both in their cabins instead of on the bridge we'll never know...
- TomMckenny 8y agoNot that it changes anything, but is it known what the Crystal was attempting? The animation looks like it kept trying to pass ahead of the Fitzgerald for an impossible port to port passage. Or was the Crystal totally unaware of the Fitzgerald?
- genkimind 8y agoIt's possible that nobody was on the bridge. Loads of tankers are driven by autopilot. Additionally, the USN ship wasn't transmitting AIS so they were essentially invisible.
- jessaustin 8y agoThe Crystal had the right of way. By COLREGs, they were supposed to maintain their course and attempt to convince (via radio, horn, and signal lights) the other ship to give way. They were going half the speed of the Fitzgerald, and were much less maneuverable with far less power driving a far heavier vessel. This is like asking why a train ran into an automobile parked on the train tracks.
- rebuilder 8y agoI'm sure it's an interesting article, but unfortunately the fancy format renders it very difficult to read (Firefox on Android). Scrolling down, I found the single word "FIGHT" overlaid on a pov shot of a ship's interior, then further down, two stripes of colour, and scrolling further down, nothing else, until the actual content finally loaded. Even then, the text kept jumping up and down as I tried to read. Not really an improvement over less flashy presentations IMO
- amphibian87 8y agoThere's an app for that called Pocket. You may already have it it's owned by Mozilla now, removes ads and makes it way easier to read articles. Also dark mode.