5 ms·

I’ll add my pet peeve to the list: Sell me a £1k phone that can’t connect to the £3.5k laptop you sold me because the phone comes with a USB-A cable and the la

by jarym 8y ago

I’ll add my pet peeve to the list: Sell me a £1k phone that can’t connect to the £3.5k laptop you sold me because the phone comes with a USB-A cable and the laptop only has USB-C sockets. This is precisely the sort of garbage Stveve was very much against yet Apple seem to now think ‘it’s ok’. It’s not ok. To the down voters, the fanaticism only emboldens Apple to become more mediocre. Think about that a moment.

GuardianCaveman 8y ago
Besides the connections the software doesn’t work between those two out of the box. My mom bought 2k MacBook Pro from the Apple store and a 1100 Iphone xs and we got home and plugged it in to back up her saved backup and iTunes wouldn’t let us. I can’t recall the exact problem but the solution was downloading the latest software for both devices. Several hours later it was working but out of the box? So disappointing.
- boyband6666 8y ago
  Was there not also a point where a new MBP with USB-C only, and a new iphone wouldn't even be able to be connected out of the box?
  - rutierut 8y ago
    Still the case unfortunately, had to go back to the store to get and adapter to connect my iPad to my Macbook.
- thirdsun 8y ago
  That seems like a negligible issue. It's really not unusual that both device and software need to be on the same or latest version to work as intended.
  - baq 8y ago
    steve would laugh you out of the room if he hadn't fired you on the spot... (unless perhaps you didn't hold it properly.)
    - pegasus 8y ago
      as if in the days of steve all was working smoothly... gimme a break...
  - dkersten 8y ago
    Then it should tell you that's whats wrong and how to fix it.
    - thirdsun 8y ago
      If I remember correctly iTunes absolutely tells you that that your software versions are incompatible and suggests that update.
B1FF_PSUVM 8y ago
If the phone could block "No Caller Id" calls it would be nice too ...
- lsc 8y ago
  this seems like the biggest problem. there are a bunch of spam call filtering solutions available from third parties that require me giving third parties a lot more of my data than I'd like; if apple would come up with a solution to the spam call problem, I'd pay good money for that.
  - osullip 8y ago
    Really? It seems that it is a very easy thing to do. Obviously you need to grant permission to the app to monitor every inbound call, but I am sure that it could be an open source project that is not using that data for anything apart from the stated purpose. I'd pay for the same on Android
    - marcosdumay 8y ago
      FDroid has a very good call blocker. It integrates with everything so you don't even remember it's there. But I didn't try to block calls with no disclosed id. Those disappeared from my view a while ago, so either it does block them by default or something changed on the part of the callers.
      - lsc 8y ago
        yeah, come to think of it, I don't get a lot of blocked ID calls anymore, either. But I do get multiple spam calls a day, which is what I took OP's complaint to mean.
kamaal 8y ago
>>This is precisely the sort of garbage Stveve was very much against yet Apple seem to now think ‘it’s ok’. Steve Jobs is now gone. And your MBAs run the product management now. And those people have OKRs and targets to meet. And they seem to think if they make something that looks cute, utility be damned, as long as they meet sales and whatever targets, it must be ok. Then Apple also has enough loyal customers and brand they can milk. Eventually the public will tire out and move to something else. And so will they. There are enough companies to work at. Having seen enough of this kind of sausage made. I can tell you no one cares. There are companies full of upper management whose sole purpose is optimizing for their careers. They survive because their kind, get hired by their own kind. Eventually every one moves on. Only real people who can make any change at all are the stock investors who hold big chunks of stocks. But even those guys care about 'percentage' of profits, and once they get it. They move on. So no one cares really.
i_phish_cats 8y ago
FYI if you're buying the £1k phones £3.5k laptops, you are the fanatic.
- raxxorrax 8y ago
  Seriously. If they only had any advantages and not prominent and glaring disadvantages...
lsc 8y ago
>Sell me a £1k phone that can’t connect to the £3.5k laptop you sold me because the phone comes with a USB-A cable and the laptop only has USB-C sockets. https://www.apple.com/shop/product/MQGJ2AM/A/usb-c-to-lightning-cable-1-m https://www.apple.com/shop/product/MQGJ2AM/A/usb-c-to-lightn... I mean, usb C has issues, but not being able to connect to an iphone isn't one of them.
- mrweasel 8y ago
  Yeah, but it's $19 and should have been included for free with the phone.
  - lsc 8y ago
    I mean, yes. If you buy a mac laptop, they should include the usb c -> lightning cable as a courtesy. It's not a cheap machine. However, it's a small thing, I think, compared to the cost of the mac laptops. If paying $20 for a cable is a big deal, then the macbook pro laptops and high end iphones are not for you.
    - freeflight 8y ago
      With that kind of logic, you could justify any kind of price/attachment gauging. Like selling expensive laptop without batteries: "You already paid $3k for the laptop, why are you cheaping out on the extra $500 for the battery?". People pay that kind of money with the expectation that everything works out of the box, not that they have to get extra adapters, which is usually only noticed after the fact. That isn't just extra costs, it's also the extra effort that people didn't want to have, that's why they paid the "premium price" in the first place. In that context, $20 might not be "that big if a deal", but it would be even less of a deal for Apple to just include that stuff, while also making for a generally more customer-friendly experience without making them feel like being nickle&dimed every step of the way.
      - lsc 8y ago
        >With that kind of logic, you could justify any kind of price/attachment gauging. Like selling expensive laptop without batteries: "You already paid $3k for the laptop, why are you cheaping out on the extra $500 for the battery?". Depending on what I was buying the laptop for and the variety of batteries available, that seems totally reasonable. I mean, not for the mac model of "you pay a lot extra but it works out of box, without having to make too many decisions" of course. But if I was buying an expensive laptop 'cause it was powerful and customizable? yeah, it would be totally reasonable and even desirable to let me buy the battery I wanted; I'm a big fan of the old thinkpads, and they often come used with the giant battery that sticks out, which I dislike, because they make the laptop bigger and heaver. My buddy who is also a fan just bought a 'low profile' battery for his, which is even smaller and lighter than the regular battery I use. I usually buy my desktops and servers entirely as parts, because I want to choose the parts I want. But that's not really Apple's market. (of course, I do also have a non-pro macbook and an iphone; but in a lot of ways, I have different expectations for those than I have for my old thinkpads.) >In that context, $20 might not be "that big if a deal", but it would be even less of a deal for Apple to just include that stuff, while also making for a generally more customer-friendly experience without making them feel like being nickle&dimed every step of the way. right my point is that it's not the $20 that is the big deal there, it's the fact that you've gotta go order another thing, when you paid apple big money for it to work out of box.
millstone 8y ago
Hey Apple thrives on "pet peeves," way back to missing function keys and second mouse buttons. Keep 'em coming. > Sell me a £1k phone that can’t connect to the £3.5k laptop you sold me Of course they can connect, via Bluetooth and WiFi and AirDrop... If you mean your iPhone can't charge off a MBP, well, OK: MBPs are admittedly not the best charging hubs. > This is precisely the sort of garbage Stveve was very much against Yeah, that's baloney. Steve would ask why the iPhone still has any ports at all.
- josteink 8y ago
  > Yeah, that's baloney. Steve would ask why the iPhone still has any ports at all. If so, the Chinese have Steve beat with a product like that ready to launch[1]. [1] https://www.theverge.com/circuitbreaker/2019/1/23/18194178/meizu-zero-phone-trends-hole-ports-buttons https://www.theverge.com/circuitbreaker/2019/1/23/18194178/m...
  - millstone 8y ago
    Of course. Apple has rarely aimed to be first, they aim to be definitive.
mFixman 8y ago
I don't know what you are talking about: my new Samsung phone with USB-C connects perfectly to my Macbook :P Still, I wonder why Apple hasn't changed the connector from the iPhone to USB-C when it seems like the obvious choice. Maybe trying to avoid controversy like when they changed the old 30-pin adapter?
deleted 8y ago
[deleted]

by jarym 8y ago

GuardianCaveman 8y ago

Besides the connections the software doesn’t work between those two out of the box. My mom bought 2k MacBook Pro from the Apple store and a 1100 Iphone xs and we got home and plugged it in to back up her saved backup and iTunes wouldn’t let us. I can’t recall the exact problem but the solution was downloading the latest software for both devices. Several hours later it was working but out of the box? So disappointing.

boyband6666 8y ago
Was there not also a point where a new MBP with USB-C only, and a new iphone wouldn't even be able to be connected out of the box?
- rutierut 8y ago
  Still the case unfortunately, had to go back to the store to get and adapter to connect my iPad to my Macbook.
thirdsun 8y ago
That seems like a negligible issue. It's really not unusual that both device and software need to be on the same or latest version to work as intended.
- baq 8y ago
  steve would laugh you out of the room if he hadn't fired you on the spot... (unless perhaps you didn't hold it properly.)
  - pegasus 8y ago
    as if in the days of steve all was working smoothly... gimme a break...
- dkersten 8y ago
  Then it should tell you that's whats wrong and how to fix it.
  - thirdsun 8y ago
    If I remember correctly iTunes absolutely tells you that that your software versions are incompatible and suggests that update.

B1FF_PSUVM 8y ago

If the phone could block "No Caller Id" calls it would be nice too ...

lsc 8y ago
this seems like the biggest problem. there are a bunch of spam call filtering solutions available from third parties that require me giving third parties a lot more of my data than I'd like; if apple would come up with a solution to the spam call problem, I'd pay good money for that.
- osullip 8y ago
  Really? It seems that it is a very easy thing to do. Obviously you need to grant permission to the app to monitor every inbound call, but I am sure that it could be an open source project that is not using that data for anything apart from the stated purpose. I'd pay for the same on Android
  - marcosdumay 8y ago
    FDroid has a very good call blocker. It integrates with everything so you don't even remember it's there. But I didn't try to block calls with no disclosed id. Those disappeared from my view a while ago, so either it does block them by default or something changed on the part of the callers.
    - lsc 8y ago
      yeah, come to think of it, I don't get a lot of blocked ID calls anymore, either. But I do get multiple spam calls a day, which is what I took OP's complaint to mean.

kamaal 8y ago

>>This is precisely the sort of garbage Stveve was very much against yet Apple seem to now think ‘it’s ok’. Steve Jobs is now gone. And your MBAs run the product management now. And those people have OKRs and targets to meet. And they seem to think if they make something that looks cute, utility be damned, as long as they meet sales and whatever targets, it must be ok. Then Apple also has enough loyal customers and brand they can milk. Eventually the public will tire out and move to something else. And so will they. There are enough companies to work at. Having seen enough of this kind of sausage made. I can tell you no one cares. There are companies full of upper management whose sole purpose is optimizing for their careers. They survive because their kind, get hired by their own kind. Eventually every one moves on. Only real people who can make any change at all are the stock investors who hold big chunks of stocks. But even those guys care about 'percentage' of profits, and once they get it. They move on. So no one cares really.

i_phish_cats 8y ago

FYI if you're buying the £1k phones £3.5k laptops, you are the fanatic.

raxxorrax 8y ago
Seriously. If they only had any advantages and not prominent and glaring disadvantages...

lsc 8y ago

>Sell me a £1k phone that can’t connect to the £3.5k laptop you sold me because the phone comes with a USB-A cable and the laptop only has USB-C sockets. https://www.apple.com/shop/product/MQGJ2AM/A/usb-c-to-lightning-cable-1-m https://www.apple.com/shop/product/MQGJ2AM/A/usb-c-to-lightn... I mean, usb C has issues, but not being able to connect to an iphone isn't one of them.

mrweasel 8y ago
Yeah, but it's $19 and should have been included for free with the phone.
- lsc 8y ago
  I mean, yes. If you buy a mac laptop, they should include the usb c -> lightning cable as a courtesy. It's not a cheap machine. However, it's a small thing, I think, compared to the cost of the mac laptops. If paying $20 for a cable is a big deal, then the macbook pro laptops and high end iphones are not for you.
  - freeflight 8y ago
    With that kind of logic, you could justify any kind of price/attachment gauging. Like selling expensive laptop without batteries: "You already paid $3k for the laptop, why are you cheaping out on the extra $500 for the battery?". People pay that kind of money with the expectation that everything works out of the box, not that they have to get extra adapters, which is usually only noticed after the fact. That isn't just extra costs, it's also the extra effort that people didn't want to have, that's why they paid the "premium price" in the first place. In that context, $20 might not be "that big if a deal", but it would be even less of a deal for Apple to just include that stuff, while also making for a generally more customer-friendly experience without making them feel like being nickle&dimed every step of the way.
    - lsc 8y ago
      >With that kind of logic, you could justify any kind of price/attachment gauging. Like selling expensive laptop without batteries: "You already paid $3k for the laptop, why are you cheaping out on the extra $500 for the battery?". Depending on what I was buying the laptop for and the variety of batteries available, that seems totally reasonable. I mean, not for the mac model of "you pay a lot extra but it works out of box, without having to make too many decisions" of course. But if I was buying an expensive laptop 'cause it was powerful and customizable? yeah, it would be totally reasonable and even desirable to let me buy the battery I wanted; I'm a big fan of the old thinkpads, and they often come used with the giant battery that sticks out, which I dislike, because they make the laptop bigger and heaver. My buddy who is also a fan just bought a 'low profile' battery for his, which is even smaller and lighter than the regular battery I use. I usually buy my desktops and servers entirely as parts, because I want to choose the parts I want. But that's not really Apple's market. (of course, I do also have a non-pro macbook and an iphone; but in a lot of ways, I have different expectations for those than I have for my old thinkpads.) >In that context, $20 might not be "that big if a deal", but it would be even less of a deal for Apple to just include that stuff, while also making for a generally more customer-friendly experience without making them feel like being nickle&dimed every step of the way. right my point is that it's not the $20 that is the big deal there, it's the fact that you've gotta go order another thing, when you paid apple big money for it to work out of box.

millstone 8y ago

Hey Apple thrives on "pet peeves," way back to missing function keys and second mouse buttons. Keep 'em coming. > Sell me a £1k phone that can’t connect to the £3.5k laptop you sold me Of course they can connect, via Bluetooth and WiFi and AirDrop... If you mean your iPhone can't charge off a MBP, well, OK: MBPs are admittedly not the best charging hubs. > This is precisely the sort of garbage Stveve was very much against Yeah, that's baloney. Steve would ask why the iPhone still has any ports at all.

josteink 8y ago
> Yeah, that's baloney. Steve would ask why the iPhone still has any ports at all. If so, the Chinese have Steve beat with a product like that ready to launch[1]. [1] https://www.theverge.com/circuitbreaker/2019/1/23/18194178/meizu-zero-phone-trends-hole-ports-buttons https://www.theverge.com/circuitbreaker/2019/1/23/18194178/m...
- millstone 8y ago
  Of course. Apple has rarely aimed to be first, they aim to be definitive.

mFixman 8y ago

I don't know what you are talking about: my new Samsung phone with USB-C connects perfectly to my Macbook :P Still, I wonder why Apple hasn't changed the connector from the iPhone to USB-C when it seems like the obvious choice. Maybe trying to avoid controversy like when they changed the old 30-pin adapter?

deleted 8y ago

[deleted]